Unresponsive, won't pick up the phone and won't write you an invoice/receipt. They will lie and…read moretell you that they are getting you one and then never respond.

Kind, courteous drivers every time! They make easy accommodations and are very dependable! Thank…read moreyou, again!!!

Cannot say enough good things about this company! We used their limo service to take us to the…read moreairport (there were 11 people!) and pick up on the return!! Timely, professional and just incredible to work with!! Thank you so much!

Tammy is an awesome driver ! Very easy to deal with! Recommend her 100%! Very prompt and knows the…read morearea very well.

Friendly, nice, and especially prompt and timely. Highly recommended. Has somewhat limited access…read moreat times but worth the effort to book. Very reasonable rates!

We used Put-in-Bay Taxi Company twice while on the island - once to get to the Golf Cart Depot from…read morethe Miller ferry dock, and once to get back. They were parked right by the ferry when we arrived and it was only $3 per person to get downtown. They take cash and Venmo, which was really convenient. Then we got their business card so we could give them a call when we needed a ride back. They answered right away and came to get us quickly after we called. Definitely would recommend using this service!

My friends and I parked in Sandusky and took the ferry to Kelley's Island, where we stayed for a…read moreweek. The ferry ride was really enjoyable, with beautiful views of lake Erie, and cedar point. We would do it again for sure. Reliable, safe, clean and a great part of our week.

I was very disappointed with my experience…read more We arrived at the ticket counter around 12:25 p.m. for the 12:30 p.m. ferry. Even though the ferry was still boarding, the employees refused to sell us tickets for that departure, forcing us to wait until the next ferry at 1:15 p.m. What made the experience even more frustrating was that we were quoted $110 at the ticket window, but when we purchased the exact same tickets online a few minutes later, the total was only $96 and some change. The customer service was unacceptable. One employee slammed the ticket window shut while we were trying to ask questions, and another responded with "whatever" when we said we would just purchase our tickets online. It was rude, dismissive, and completely unprofessional. The only reason I'm not giving an even harsher review is because the bartender inside Jet Express was wonderful. She was friendly, welcoming, and provided excellent customer service, which helped turn around an otherwise unpleasant experience. I hope management addresses the customer service at the ticket counter because no customer should be treated this way.

One of the best experiences in our put-in-bay trip. Got to witness the entire South bass, middle…read morebass, and north bass islands from a bird's eye view. Our pilot was friendly and made sure we were doing alright. A must try experience.

Staff is super friendly. Looks like they are building a new FBO! 20$/night tie-down fee. Carts are…read more$100/per day. Many on the island are a little cheaper 60-80/day but it's NOT overnight. Recommend coming in on a Thursday to beat the Friday weekend traffic if you are doing a long weekend.

From Ohio, the ferry is only once daily, but it's pretty reliable. The ride is not speedy and the…read moreboat is older but it gets the job done. The newer, larger and snazzier ferry that serves the Ontario side is apparently less reliable because it's susceptible to high winds. Ticket prices are reasonable and the staff are stereotypically Canadian friendly.

We had the party bus for an entire day and it made it the best day ever!! Danny is so kind and laid…read moreback. He takes such great care of you starting with the ice and glassware to the extreme cleanliness to super safe driving! He is willing to do whatever you want! You need to use Ace to be safe! Please tell all your friends!! Thanks Danny!!!