They canceled my service because they had no techs and I still have not received my money back,…read moremonths later.

We used hellotech to mount a tv and wrap up the wires. It was a convenient way to connect with…read moresomeone local to put up a tv. Brian was really helpful and efficient.

It was a great pleasure to have Mike and his team provide us with 5 projects at our new home in…read moreManotick. What an amazing job Mike and Sean did for us. They professionally connected 12 Speakers through the whole house, they connected a surround system to our TV in the living room, installed a large screen for our movie's projector in our theater room and installed and connected another surround system that brought the real theater to our home. We are extremely happy and totally satisfied and impressed with the awesome service they offered us. We absolutely and without any hesitation recommend Instatek, Mike and his team for all your electronics and sound systems need. Thanks you Instatek for a job very well done.

Great service here with very timely responses. Came very…read morewell prepared with all the tools required and even patched up some extra holes I drilled.

Always buy my electronics from Armond because they last and by last I mean for 20 plus years. Top…read morequality best name brands and a the best knowledgeable and caring salesperson I know. Please stop by and see what is in store I am always amazed!

I've been a customer of Alpha Stereo for over 20 years now. Great service, great products, and…read moregreat prices. Thank you guys!

No problems for me. Brought in my car to upgrade the stereo…read moreand get a remote start and camera installed. I had done some initial research and knew where I wanted to be price wise. I've also played around with installing things myself but I wanted the wires run in a way that it didn't look like I'd done it myself! I actually came in twice. First to talk options and get estimates and make an appointment. 2nd was to drop off the car. In-between, I did do some price checking. And everything was within the same range. Dropped the car off early since I knew it had to be there awhile. When I called later in the day to get an estimate for a pick-up time, it was about done. Someone walked me through the changes and new equipment. I was pretty comfortable without this but it was fine. I also had someone else in the parking lot with me. But the business should note that some individuals may not want to sit in their cars alone with a stranger. And, if you are picking up your car, bring a friend in this situation to sit with you for the tutorial!

After having a terrible experience on an installation with Best Buy, we were pleasantly surprised…read moreto find the Stereo Shop. We needed a radar detector hardwired in to switched power. They were able to fit us in quickly and do the job that Best Buy could not. They were professional and friendly. The work they did in the car was extremely neat, they did a nice job, and did so for a very reasonable price. In fact, they were even on the lower end of the price range they quoted us. They have made us a customer, as in any future vehicles we purchase, we will come here FIRST.

These guys are amazing! the work is pristine and the time and thought that goes into it are second…read moreto none. I had retractable steps just installed on my new truck. The delivery date was changed and these guys squeezed me in early. it may seem like a little thing, but I have a limp and getting into and out of the truck without help is really hard for me. These guys were fantastic. Very accommodating. I would recommend them to anyone.

These guys are great! I have been here several times with different vehicles making modifications,…read moretypically stereos and remote car starters, and every single time they are amazing! The service and explanation of what they have in stock based on what I'm looking to buy is always comprehensive and thorough. They are always very professional and everything always looks slick! I recently had an issue with the new stereo I purchased and they replaced it under warrantee. Kudos to the IU staff!

Friendly and knowledgeable staff. Definitely recommend for any car audio needs. Mike in the shop is…read moregreat, as well as Stephen up front. They may be slightly more expensive than competitors, but you will be getting quality work, products and customer service in return. Protip: Ask about the private theatre if you need to kill some time while you wait for any installations.

Spent $$$ getting the speakers replaced in my Miata less than 3 years ago. Car is only driven in…read morethe summer so didn't notice until this spring that both speakers on one side are dead. Am I going back to get it repaired? Nope.

Great place to buy audiophile equipment! Very knowledgeable guidance and wide selection of…read moreproducts.

I wanted a new television for my basement to go over my workbench. It couldn't be large (no more…read morethan about 24"), it had to be a smart television with WiFi capability, and it had to allow for apps to be loaded onto it. I didn't care as much about resolution, upgraded speaker quality, etc. as it was a little-used television that I listened to more than watched while working on projects. I am not really tech savvy (nearly everything I was looking for was what my wife told me I needed, as I have trouble just getting the remotes to work) so I decided to come here first. The person I talked to was very helpful. He showed me a couple of televisions that would work but one was way more expensive than I needed (his words actually) and the other was so basic that various apps couldn't be installed onto it. He apologized but couldn't recommend spending a lot on a tv here when a cheap Asian import at Walmart would work a lot better. I appreciated his honesty and advice. If I need a really nice television, I will trust the people here.

This is the most mis-managed store I have ever seen. I pre-paid for a television and they gave it…read moreto someone else. Insisted that my wife picked it up. I have no wife. The only reason they survive in Watertown NY is because they take advantage of the U.S. Army base!!! Don't go there. You can find the same stuff at Walmart or Sams

Two months ago I bought a Mac book pro. After standing in computer section I had to hunt down an…read moreassoc. today I went in to buy a router and modem. The person at the front door greeted me and pointed me to the correct area. After 20 minutes of looking in the glass cases waiting for some help. I got frustrated and as I was walking out there were five assoc. standing in the phone section discussing what they were having for dinner. I bought online from another retailer. Store manager should get these people helping customers. I should not have to hunt down people to help.