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Big 5 Sporting Goods

3.0 (7 reviews)

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Hibbett Sports

Hibbett Sports

1.0
(2 reviews)
68.8 mi

Selection leaves a lot to be desired especially for women. I have 95% of their women shoes and…read morethere are some that have been in stock for over a year and not changed out since obviously the don't sell. Also I am not a teenager who wears platform converse. We need some variety like Hoka, brooks and workout shoes in normal Colors not colors you cant match clothes to

I ordered a youth bag from the store, they only had the color purple in stock and I wanted a black…read moreon for my daughter. An employee helped me and he was very friendly but when I got a call today stating it was ready for pickup, I went to the store to find out the wrong bag was ordered and the worker Sam that helped me didn't seem to like her job and wasn't friendly at all. When she brought the bag out I said "that isn't what I ordered, it's suppose to be the brand of the purple you have here in stock but I ordered a black one" and she rolls her eyes, no apology and starts typing on her computer and starts printing receipts. Than she goes to get the purple bag down and brings a black bag along with it. I asked "is that black one a softball youth bag" and no word just hands the bag over and I check the bag myself, so I said "I'll just take this black one" and no word again, no communication skills, no customer service skills and continues with her recipes printing than tells me to sign receipts and I ask "what am I signing" . She either needs to be fired or trained. This isn't the first interacting I've had with her that was bad. I've spend hundreds of dollars there and they screw up my order"s" and she can't even apologize or welcome her customers in.

Big 5 Sporting Goods - sportgoods - Updated July 2026

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