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    Bibbs Backyard BBQ

    5.0 (4 reviews)
    Open Open 24 hours

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    My Chef Catering

    My Chef Catering

    (100 reviews)

    Quick feedback. Asked great questions to help me decide what would work best for me. Went above…read moreand beyond to answer questions. Great experience!

    Disappointing experience despite a fresh and new business relationship. We have used this catering…read morecompany for multiple corporate events and have spent considerable money with them. Historically, the food and service have been very good, which makes our experience with our most recent BBQ event particularly disappointing. The weather was questionable the morning of the event, so we understood the decision to precook the burgers and brats. However, the weather ultimately cooperated, and the event proceeded as planned. We specifically requested that we use at least one large gas grill we provided, even if only to keep the grill/char lines going, but that did not happen. The catering team arrived on time, but the setup was not completed as expected. Two chefs who had originally been scheduled to be onsite to cook the food ultimately spent much of the event standing around with very little involvement. More importantly, the food was served lukewarm to cold even though it arrived in hotboxes, and some food was undercooked/raw. The sternos were not lit until well after the food had been set up and less than 10 minutes before mealtime, which did little to address the temperature problem. For the price we paid, the quality of service and temperature of the food were simply not acceptable. I immediately raised my concerns with the event planner after the event. When I didn't receive a follow-up, I emailed to express our disappointment. To the event planner's credit, she responded and said the owner wanted to address the matter personally and would contact me after returning from out of town. That was over a month ago, and we have still received no communication. A coworker who also helps coordinate our company events separately contacted her point of contact at the company, but also received no response. What is most disappointing is not simply that one event did not meet expectations. We have been a significant repeat customer, and we expected our concerns to be acknowledged and addressed professionally. Instead, we received no follow-up at all. We have had good experiences with this caterer in the past, which is why this situation has been frustrating. Unfortunately, the combination of cold food, a lack of attention during the event, and zero follow-up afterward has made us decide to seek catering elsewhere for our corporate events.

    Bibbs Backyard BBQ - catering - Updated September 2026

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