Pretty standard Bi-Lo. Incredibly crowded with sale containers at the front of the store and then pretty well organized throughout the rest. It was a bit overwhelming when I walked in between how many containers were right there plus the smell of grease from frying chicken(?). The produce was fresh and stocked. The aisles were a little weird and I knocked over candy box stands twice while being in there because they were in the middle of the aisles for some reason. The customer service was lacking. They only had one cashier and she wasn't that fast. It took quite a while to check out. I will probably use this location again if I am in the Beaufort area. read more

I had to leave my groceries and go, AGAIN! With the self checkout shut down, only one check out lane open and 10 carts/parties in that lane this BiLo location shows, once again, it's not interested in my business. The old manager, Richard I think hs name was, ran a much tighter ship. read more

Used to love this store but unfortunately I will not be back do to poor customer service. With out going in to, too many details let's just say The store's policies are little to be desired. Spoke with a manager and got the same results. Sure will miss their subs though. But I will not step foot in that store again. Please do your self a favor and stay away from this store as a customer they don't care about you or your situation. If you need groceries please find a better store other then BI-LO Try a local mom and pop type store that are a little more down to earth They are the ones that will treat you right and leave you hanging. read more

The employees are helpful. The store is clean, well-stocked and organized. The produce and meats are fresh. read more

Went to 4 different stores looking for green peanuts yesterday, should have gone to Bi-Lo first. Couldn't find any anywhere until i went to Bi-Lo in Port Royal. The peanuts in the bin looked pretty good but apparently everyone else thought so too, as the bin was low. Harry, the produce guy saw me looking and before i could even ask he stopped what he was doing and went out of his way to ensure i had the opportunity to buy from the best Bi-Lo in PR had to offer. He was pleasant and approachable and sincerely seemed to enjoy providing an excellent product with smiling customer service. Thank you Harry!! read more

I just moved from New York where controlled medications are taken very seriously. All prescriptions are filled electronically and monitored to the highest of standards. This makes it impossible for people to doctor & pharmacy shop. After moving to Beaufort I have had the most unpleasant experiences in dealing with pharmacists. Filling my prescribed medications has left me stressed out and distraught at the way these people treat patients. This store is the worst. If you need to fill any sort of controlled medication DO NOT visit. On a Sunday afternoon when pharmacies close early the pharmacist by the name Layla decided to tell me she didn't feel comfortable filling my prescription. At one point I explained to her that I had been having to cut my capsules in half to get my prescribed dosage and the reason why one needed to be filled a few days early as I had problems the previous month with the first doctor and had to have NY doctor send the other script. This was what my doctor in NY told me to do. Layla barked back at me and stated that "This is a controlled substance and that I was never to open the capsules and consume". I realized that I was being judged and that she thought I was abusing my medication. I calmly expressed that my doctor is the one who suggested it. I took back my prescriptions and told her I would go elsewhere as this girl didn't have a rational bone in her body and realized she had already made up her mind about me before I could finish explaining to her my predicament. As she handed back my scripts she handed me with them a piece of paper with the "medication information" on it and I immediately opened it up to read the own company says " * Capsules: If you have trouble swallowing capsules, open your VYVANSE capsule and pour all the powder into yogurt, water, or orange juice. This is disturbing to me that somebody could act so self-righteous and judgemental with opinions when the medication guide clearly states right there..... it is safe and advises you can break apart the capsules. ON top of that this medication is a "pro-drug" which makes it nearly impossible to abuse as it can only be activated by a certain enzyme in the digestive track. This girl didn't seem to understand that concept. It means I could not snort this medication of my nose and experience some sort of euphoria. It is the only drug of its kind. The average person simply does not make enough of this enzyme at any one time for this medication to be activated or be abused. The medication just won't do anything. This following month I was determined I was not going to let her get away bullying and with treating people this way. To my surprise she then refused to fill the medication all together on the grounds "she didn't feel comfortable." I have been on this medication for 15 years and on this exact dosage for over 7. If i was going to be harmed by it any sane individual would agree it would have happened by now. It is not a pharmacist job to decide what is morally or ethically right when my medical records show this to be what is beneficial to me. I never had this sort of ill treatment when living in New York. I have never been made to feel like a toothless drug seeking addict. I am disgusted with this woman's behavior and have filed a complaint with the corporate bi-lo offices. I also might mention I recorded the entire conversation and sent to the powers that be for Bi-lo. This will eliminate any "he said-she said" and show that this woman deserves disciplinary actions and should be forced to take some sort of class to learn some humility. Layla I hope you are reading this. You need to realize that a simple phone call to my doctor would alleviate any wrongdoing if you thought filling my scripts would jeopardize your career. This woman took no such action and should come down off her high horse and back to reality. Layla you aren't much more than a judgmental glorified pill counter. If your profession wants to gain more respect from the community then you should learn to treat your patients and community with the respect they deserve. You are not doctors and should not have the authority to make unreasonable decisions that could potentially harm people. People like you have no business working in the medical field and if your moral compass is keeping you from doing your job then its time you find yourself a new career. read more