Great pedicures! Will definitely come back! The whole experience was smooth, from the booking to…read morehow I was welcomed. The receptionist was attentive and so was the pedicure tech. The attention to detail is very impressive! Highly recommend it!

TOTAL NIGHTMARE: Warning for Mt. Pleasant and surrounding Residents!…read more If you value your sanity, your money, and your hands, stay as far away from this place as humanly possible. I explicitly told the owner about a past salon horror story I went through, seeking a safe haven. She promised they could deliver a simple, short, square-round acrylic sparkly purple French ombré, and so I booked my appointment. IT WAS A TRAP!!!! Here is exactly how they ruined my day, my hands, and my confidence: * The Disrespectful Panic Call: Two hours before my appointment, they called demanding I come in immediately. Mind you live 45 minutes away and was actively getting ready for work. I had to rush out the door under immense stress just to accommodate their scheduling failure. * The Sketchy "Establishment": I pulled up to what looked like a run-down house with a trap-style, one-way-in, one-way-out driveway. I literally had to walk through a random blue door in the back of the building just to get inside. * The Assembly-Line Butchery: The first tech started on my nails and completely botched the foundation even after me asking repeatedly to fix them. Every single nail was a different, mismatched shape. Then a walk-in came in for a simple refill. Instead of finishing my service, they tossed me aside like garbage and moved me to a second tech. * Zero Accountability: I suffer from social anxiety and am entirely non-confrontational, but the work was so atrocious I had to speak up. I kept repeating myself, the second tech barely tried to fix the mismatched shapes. I got so frustrated with repeating myself we just moved on to the design... * The Biohazard "Design": The second tech airbrushed purple all over my nails and cuticles and finger tips, slapped chunky glitter over it, and called it a day. They didn't clean up the massive airbrush mess left all over my skin around my nails and on my finger tips. They also did not touch my cuticles even though one of my complaints was about my previous salon left my cuticles looking like crap, this tech didn't touch my cuticles with anything more than a splash of oil to cover up the dry, messy skin. * Embarrassed and Crying in the Parking Lot: I left the building and immediately burst into tears in my car. I took photos of the disaster right there in the parking lot and messaged them, stating how rushed, unwelcome, unwanted, and uncomfortable I felt. Their pathetic excuse? "Just wash your hands, the purple mess will wash away." I am a server. I have to wash my hands constantly for my job, and surprise--the purple mess didn't wash off. I had to frantically sprint to a retail store to buy heavy-duty cleaning supplies to scrub my own hands because I couldn't walk into work serving food looking like a pen had literally exploded all over my skin. Not a single nail was the same shape, and it looked absolutely nothing like the photo I requested. * Shady, Cowardly Business Practices: I demanded a full refund. The owner refused and tried to trap me by saying, "I put a $60 credit on your account for any service you would like." I flat out told her I do not want a credit, I want my money back, I don't trust a single soul in that building to touch me again, and I will never return. * The Paper Trail Ghosting: We texted back and forth, but she kept trying to call me. The moment I firmly told her I wanted to keep everything in writing via text messages, she completely stopped responding. She went dead silent because she knows she is wrong and didn't want a paper trail of her scam. THE ULTIMATE WARNING: This owner allegedly owns 2 to 3 other salons around the Mount Pleasant area. Do your homework, double-check who owns the salon you go to

Lynn does my nails and does a beautiful job! I also got a great pedicure. Service and quality are…read moregreat. They treat their customers with great respect.

Excellent caring staff. Very professional. I have trouble with my toenails and they fix me up with…read moreexcellent service. I can't imagine going anywhere else.

I've had at least a 100 pedicures from expensive Hilton Head SC, Dallas, Houston, TX to Seattle,…read moreBellingham & Lynden in Washington State and this place is THE BOMB! My feet remain soft and smooth for weeks! And I abuse and neglect my feet. Who cares about fancy drinks and dance club decor...it's all about service. Very clea

I went there as a last minute walk in, and the owners were very nice. I don't get my nails done too…read moreoften so I didn't quite know what to ask for or how to do it. The lovely lady doing my nails was very patient and understanding of what I wanted, and even went back and changed my nail shape, which I thought wasn't going to be possible. They had a very fair price for the gel nails that I had gotten, and I am overall very happy with the service provided. Highly recommend going here:)

Horrible customer service. So I went to this place to get my toenails done a French gel pedicure…read more An older woman started doing them and did not know what she was doing so a younger woman who is the manager came up and took over and did a great job then she asked me if I wanted to have my nails done so I had my nails done and she did a great job so I called to reschedule. She answered the phone the manager, I told her I wanted to get my nails done and my toes done with her made an appointment an hour away and when I got there, she informed me she she doesn't do toenails and had someone else do my toenails instead she had an attitude the whole time she did my manicure. When I told her one small issue about my fingernails that I did not like she said maybe I'm not the one for you. I should schedule someone else. I hate these kind of salons. They're very trashy in the first place and then they try to act like they're better than you are no thanks.

Karen is fantastic and professional. My wife have been going to her for a year. She still do…read moreacrylic nails and they always look perfect. I highly recommended her to my friends.

I have been here 4 times. Today I walked out after my pedicure. I was supposed to have a manicure…read moreto but kim was not friendly boarding on rude today. She listen to a mo in in her language the whole time and only spoke 2 words to me except to yell at me for moving. I had a reaction to some chemical she used and that apparently didn't make her happy. I won't go back.

From the owner: Manicure Pedicure Waxread more

I've been using Gilmer Nails Spa and Lashes for my Pedi and Nails for about 2 years (always had…read moreexcellent service) and didn't mind paying 59 cents to use my debit/credit card; then it went up to 79 cents which I paid. Now they are charging a 3% fee for using debit/credit card to cover bank service charges. I usually pay about $100 for the services, now I'm charged $3.00 to spend $100 in that store. I was in there today when I read the sign they posted about this charge. I usually tip on my card but today I didn't want to pay them a fee to give their workers a tip. I paid cash for the tips because I didn't want to short the workers. I worked for a bank 20 years and never was the fee that outrageous. I do know they charge a fee for not using their charge machines but it's usually a small percentage of the total debit/credit card charges. The services fees are right in-line with other salons and they don't charge a fee to use the card. The fees we pay for the service is suppose to cover the "cost of doing business". How do the others do it? Unfortunately, my bank doesn't have a location for me to get cash so my checks are sent directly to my account and I have to use debit/credit cards. Now your only problem is "you're not the only salon in Gilmer/Gladewater area, so you will lose mine and my daughter's business. Thanks for the past services, which I liked "most" of them. Sherra Trammell

I have very thin and easily damaged nails. E has been working with them for almost a year now and…read morethey look great every time! Excellent staff, truly enjoy the "dip" nails and pedicures I receive. So glad I found them!

I've occasionally gone to this spa for a couple years now. It was always a pleasant experience. It…read morewas not this time around. I received my pedi-mani at the same time. Because of this Julie said I couldn't get ombré nails. That's okay. What really made this experience horrible was how badly the man doing my pedicure made me feel. My feet develop calluses quickly. Despite being in their spa 5 weeks ago, he shamed me for how callused my feet were. Huffing while he worked on my feet. Saying I need to come in every month. (Which I can't always afford) What really sucked was them talking badly of me in mandarin. I know a few words and they're not nice ones. I will not be returning to this location after such horrible treatment.

Very nice place! Sweet sweet lady helped me And was very…read morepositive and helpful! We definitely return.

Corey is the new hairdresser at this salon. He is someone I have worked with before in the past and…read morewas excited to hear he got his license. He was very flexible with working with my crazy schedule. He is probably the easiest, friendliest and personable. I had him give me a hair cut and color my roots and add to my highlights. No complaints! Grey hair is gone for now. The shop is really cute, the owner used to be a photographer( I believe she is still doing it part time.). The shop also is a boutique, also tanning booths and does nails. From the outside you wouldn't expect it. This is certainly a place I would recommend to anyone.

This place is a hidden gem in a small town! I love my nails! Staff is very professional and…read morefriendly!

I don't like to give bad reviews, however, I feel people need to know. I was there this week, and…read moreto start, I spoke with Ryan. I asked if I could get Nex gen, and a pedicure. He said they don't do them at the same time. First mark against. So I get my pedicure first. Starts off, as he places the plastic tub protector and fills up the tub, the plastic tub protector breaks, holes everywhere. He doesn't replace it. I should've said something. Anyway as the pedicure continues, he starts pushing back the cuticles, and does the first two, then just kinda barely touches the remainder of the toes. Same with under nail cleaning. I said something, and he just continued. As we get to the oil they put on the lower leg, he just rubs it on the top part of my shin. I asked, "Are you gonna do the back part"? He then starts rubbing the calve in an aggressive manner, like he was annoyed. Anyway, the gel polish turned out barely acceptable. On to nex gen dip. He did an ok job, but when he finished, I still had glue, and nex gen dip residue on the tips of my fingers, and under my nails. I asked him to clean this up, and he said "You should've gotten a manicure, I don't do that!" During the whole this, this guy was smug and condescending. I know he was basically making fun of me. The whole experience was absolutely awful! And the actual salon was subpar. If I could give "0" stars I would.

Today I had a mani, pedi, and eyebrow waxing. Ryan did a great job with my mani/pedi. He was so…read morenice, gentle, informative, and talented. The lady that did my eyebrows was quick and thorough. The salon is clean and nicely appointed. I'll be back!