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    Beyond Senior Care

    5.0 (1 review)
    Open Open 24 hours

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    2 years ago

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    Hoyer Law

    Hoyer Law

    3.8
    (6 reviews)

    I don't normally write reviews, especially not negative reviews. And though this review isn't…read morecompletely negative, I do wish that as I looked for the best-solution lawyer, I'd been at a less emotional moment of my life so I could really find one who would be more on my side of figuring out a logical, reasonable, ethical, and more positive end-result for me. I put $9K into an account with Hoyer Law (borrowed from a family member) and I didn't even get to a stable financial position from mediation. I feel that I was financially taken, and I don't have any money to spare. The refund of what is left after everything is said and done, was a whole $500. The supporting staff at Hoyer Law were amazing! They were all kind and attentive, even though I didn't have much personal contact with them. Anytime I had a question they seemed to get right back to me within the day, or the next day - but because of the cost of asking questions (at $390/hour), I didn't ask all that I should have because I couldn't afford it. But any time I dared to ask questions or ask for help in any way, they were quick and kind to respond. Because I couldn't afford to use up time, I chose to write an 8-page bullet point list of the ways I was lied to and how I was financially abused during my marriage, thinking this would be a less-expensive way of giving information that I felt was pertinent to my case. Having been a high school teacher, I assumed another professional person (the lawyer who represented me was not Casey Hoyer, but a colleague of his) would be able to read such a document in a short amount of time, maybe a half hour, possibly an hour if they needed. I was charged for 2.5 hours to read that document - and NOT ONE of the points from that document were used during mediation. I understand that the mediation was just a place to decide the financials of the divorce, it wasn't with a judge who could decide if lies were told and how I had been abused financially, and how my now-ex could be accountable for them. I had hoped, however, that the lawyer who represented me would learn from and understand that the emotional and financial abuse were real, and that I needed to get to a stable place in my life to move forward with healing. Just to file the papers and begin to prepare for mediation cost me $4K. That shocked me! I had previously filled out all the information they asked for when I filed for divorce by myself with the court. It is logical they would need to clarify and get updated information, but I then needed to borrow more money to fund the remaining of the already-begun proceedings. I wish they would charge a flat amount for getting that done because I would know ahead of time what the cost for that would be. I was also charged a high amount for the lawyer to "prepare for mediation", whatever that means. When I asked about it, I was told that the details of that preparation were in the invoice for that action, but they were not. I don't understand why 3 hours of time were needed to prepare, because when we got to mediation all the documents and information were on the computer being used to clarify the information. I was also there to answer questions. So, what was there to prepare for? The lawyer did not use any of the information from the bullet-point document, and all the documents that would be available to the lawyer to "prepare" were standard issue - meaning he didn't have to read anything that would be in a different format than what he was used to AND he had all that information on his computer and used it during the mediation. Why did it take him 3 hours to prepare? What did he prepare? There were no answers to those questions. I am not a lawyer. I do not understand all the ins and outs of how to prepare for mediation, but the documented time FEELS inflated. Mediation only lasted three hours, and I came out more behind than I ever thought I would because I thought the lies my now-ex told me during our marriage could at least be leveraged to help me regain some measure of financial and emotional stability - but they did not. I understand that mediation was THAT DAY and decisions would be made, I just thought the lawyer would have some ideas to make things right and not depend on me to think of the ideas at a moment's notice, especially knowing how emotional that day could be for clients - I didn't see any evidence of him being prepared - why it took 3 hours to prepare isn't known. Basically, the accounting of time that was charged to my case FEELS wrong because it just doesn't add up. I FEEL that I was taken on as a client just because money was needed or wanted, not because they wanted to help me come out ahead or to help me find justice in being wronged by a con man and narcissist. I thought I hired someone who would protect me and my future, instead, I came out very behind. I've gotta go with my gut on this one: the time charged to me does not add up.

    Casey and his team was very professional and had great communication throughout my entire case. I…read morealways knew what was happening in my case, and the staff was very kind and always upheld communication. I highly recommend Hoyer Law!

    Bellaview Assisted Living

    Bellaview Assisted Living

    3.0
    (1 review)

    My mom lived at Bellaview in Lehi for nearly 26 months. Writing this review is incredibly difficult…read morebecause while there were many things we truly loved, there were also serious issues that left me deeply frustrated and hurt. I believe families deserve to know both. First, I want to recognize the CNAs. We became very close to several of them and truly consider them family. They were kind, compassionate, dedicated, funny, supportive, patient, and smart. Being a CNA is one of the hardest jobs there is. They work long hours, aren't paid nearly enough, and often endure verbal abuse from residents, yet continue to show kindness every day. There's a saying that a facility is only as good as its CNAs, and I completely agree. They are the heart of Bellaview. The facility is beautiful, welcoming, and well maintained. From the moment you walk in, there's a calm atmosphere. The central gathering area is wonderful for visiting and enjoying musical performances, which my mom loved. The food was hit or miss. My mom and many of her friends felt the same way. I know it's impossible to please everyone's tastes, so I don't view that as a major criticism. Bellaview also offered a wide variety of activities. The activity director was exceptional. She organized wonderful events and transformed the building for every season and holiday with beautiful decorations. Residents, families, and staff were all shocked when she was let go. One concern was the amount of turnover. We expected some turnover among CNAs because that's common in healthcare. What surprised us was the turnover in leadership and key positions, including the care coordinator, cook, nurse, marketing director, activity director, and administrator. The biggest weakness I experienced at Bellaview was communication. It wasn't an isolated issue. Throughout my mom's stay, there were repeated breakdowns between the care coordinator, nurse, administrator, and frontline staff. My brother and I visited daily, so we could usually catch problems and advocate for my mom. It made me wonder how residents without family nearby were getting the care they needed. It pains me to say this, but I was deeply hurt by my mom's end-of-life care. I stayed with her 24 hours a day during her final days and learned firsthand how important it is to have an advocate. One night, despite repeated efforts, we were unable to get my mom the morphine prescribed through hospice. Before that night, I made sure the hospice nurse, Bellaview staff, and administrator had everything entered into the electronic medication system because communication had already been an ongoing issue. Yet when my mom desperately needed comfort medication, it wasn't available for the staff to administer. The CNAs were not at fault. They simply could not legally administer medication that wasn't properly documented. I repeatedly texted, emailed, and called the administrator and nurse that night, but I couldn't reach either of them. I even spent hours trying to find contact information for the owners but couldn't reach anyone. Watching my mom suffer while being unable to get help was one of the most heartbreaking experiences of my life. I stayed awake all night feeling helpless. When the next shift of CNAs arrived, I gave them an earful, but I also made it clear my frustration wasn't with them. They were doing everything they legally could. My frustration was with a system where no responsible decision-maker could be reached during an emergency, causing unnecessary suffering. No family should ever have to experience that. I genuinely hope Bellaview addresses its communication problems because I believe they are fixable. Despite the challenges we experienced, there are many positives, including its beautiful environment, exceptional CNAs, and strong sense of community. I don't write reviews lightly, and I don't enjoy writing negative ones. But families deserve an honest picture of both the strengths and weaknesses of a place where they may entrust the care of someone they love.

    From the owner: At Bellaview Assisted Living and Memory Care, your family member receives a genuinely enhanced…read morelevel of care. All day, every day.

    Beyond Senior Care - eldercareplanning - Updated July 2026

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