So while the establishment offers a wide selection of liquor, mixers, kitchen and wine tools along with frozen goodies, I have to say management does not due the company justice After spending several hundred dollars in the last few days, they refused to give me two empty wine boxes after I was assured yesterday I could have as many as I needed !! I made the trip there SPECIFICALLY to pick up the boxes and also elected to purchase some expensive Gin and tonic while I was there. Nope, no boxes for me !! Bad management... even when I told them I was assured previously, too bad. I always want to support my local companies but cannot in all honestly support BevMo in the future.... read more

For the 2nd time in a row I've ordered pickup/delivery from this store and 2 or more of the items I ordered were unavailable when it came time to actually get what I bought. Hey store managers, please get your online inventory and ordering system fixed so people don't waste time waiting for craft beer that you don't actually have. So what's the lesson learned? Support your local neighborhood craft brewery instead read more

Rude manager unaware of store policy. I purchased some bourbon and wanted to return it because I was dissatisfied with my purchase. I had the receipt and the bottle was unopened. As you can see the store policy which is clearly posted on the receipt reads, "if you are dissatisfied with your purchase... returns made within 7 days with a valid receipt will be returned to the original form of payment." Clearly this manager is unaware of his own store policy. I'm contacting the BevMo company and will not be shopping there ever again. They have lost a valued costumer. read more

BevMo! - Copy of store return policy - Beer, Wine & Spirits Near Me - San Francisco, California

BevMo Van Ness really deserves ten stars. Every time (every single time) I visit, the staff, from the security guard to the floor staff to the cashiers, are always friendly. They are proactively helpful, they're genuine, they're always smiling. I cannot say enough nice things about the people working here. Prices are good, though you can find some things cheaper at Trader Joe's. The 5-cent wine sale (buy one and get the second bottle for 5 cents) is great, but you ought to do your research first, because some of the wines aren't as great as others. When you find one you love, however, you've really scored a great deal. If you're ordering online for pickup, there is the chance that an unavailable item is listed as available. This happened to me last time with a bottle of wine. The employee went the extra mile to personally check to make sure and subsequently refund me, but it was a bit disappointing. I don't fault the staff here, however, but rather the website. Usually things go very smoothly. read more

Staff has a terrible attitude. They overcharged and refused to help a disabled person. The store is not ADA complaint, will file a formal complaint with BevMo and government agencies. read more

Sent here in correctly because "our website isn't accurate," according to the sales associate who knew that Plantation Dark Rum was not available at the store without checking the store inventory... read more

Every time I place an order online, they always can't find it (or what was in stock when ordered is OOS when you get there) once I go to the store. They really need a new inventory system, as it hasn't worked for at least the past decade. Jeff Bezos, if your reading this, please buy this chain and save it from itself! Save yourself the time and frustration and just go and buy in person. Finally, the lady at the register needs an attitude adjustment. read more

The prices here are ridiculous. Many are 30% higher for the same products you can buy in a supermarket. Also, the lack of cashiers whenever I visit is a joke. Mostly every time only one cashier available for a line with 20 ppl. Maybe because they got bought out and new company owner GoPuff doesn't give a damn. Luckily I don't come here often since Whole Foods and Trader Joes is close by and offers lower prices!! read more

This review is for the Torrance CA store. I reserved a keg for my son's birthday. When we go there we had to ask about a tap. "no we don't rent those anymore, but we sell them" was the answer. Then they said they didn't have any, but after looking found "the last used one" in the store, which they sold us to us for bargain basement price of 60. First, it's just plain ridiculous to rent kegs but not make available taps. I said as much to the manager, who shrugged and muttered something about the virus. Which i assume means that they don't want to take risk around people handling the tap. But then he handed us the used tap with his own ungloved hands, so that explanation felt a bit thin. I pushed back to the "manager", who wasn't rude, but basically didn't give a hoot about the unfairness of the situation, or making me a satisfied customer. Bottom line, i felt robbed and taken advantage of. If I had known up front there was no tap avail to rent, i would have gone elsewhere. read more

I always see BevMo on Van Ness. I guess if you like alcohol in large quantities, this is a place to go...other than Costco. I don't ever see too many people in this store. If they had a lot of juice or soda for sale, I might like this place, but it's mostly alcohol. Does Instacart service BevMo? It's like Smart and Final. These kinds of places have an old-fashioned business branding. I picked up a tall can of ice tea lemonade--"Peace Tea." I guess I'd rather have shopped here tonight and not Walgreen's. read more

My wife and I had an issue with customer service, and brought it up with Bevmo Corporate. The response was amazing and outstanding, perhaps the best example of excellent customer service I've ever experienced. The store Manager, Alexander Olcot, personally took care of our issue. Where we were irritated one day, we were overwhelmed with the excellence that Bevmo & Alexander displayed the next. Bevmo & Alex have earned our business & our respect. 10 stars. read more

So I have to start off by saying that this is a 3-star review, reluctantly. I have been coming to the BevMo Friday night wine tasting for 3 years and it is one of the highlights of living in SF. I know-crazy...living in SF and I choose to go to BevMo to hang. Well, James, who runs the weekly event is one of the most personable people and is super knowledgeable about wine. You could always count on him to give you a solid and HONEST recommendation. I have also met people and formed amazing friendships with some of the "BevMo regulars". Tonight, I walked in to a nearly empty event which was the first surprise. Then, I was poured wine in a tiny little shot-glass sized plastic cup. Not a plastic wine glass, not the regular wine glasses that we had been enjoying for years. So first, we are conditioned to "shoot" anything in a shot glass; not something that is suggested when sampling wines. Second, there is no swirling or smelling possible with such a small cup, to smell the bouquet and see the legs. If BevMo truly wanted to provide an experience for us to taste and hopefully purchase their wines, they should do so in the most supportive way. I just felt like I was in a frat-house, shooting random wine shots. I am told that this change was due to a new manager. Well, new manager-in the cost cutting efforts, you have lost long-term regular customers who spend hundreds of dollars every time they come in for wine night. The glass wine glasses need to come back. Please and thank you. That way I don't need to find a new business to support and new regulars to be made. read more

Get your booze elsewhere. Apparently this store is under new management, they've changed all of their return policies and procedures, and nobody seems to know what they are doing. For every person you ask a question to, you'll get a different answer. Total Wine and More is where I'll be shopping from now on. read more

Very unprofessional, rude staff and never helpful , I buy every week thousands of dollars for my Business and every time I go there the staff are not helpful, the cashier was literally shouting at me today and told me( I don t know what to do for you ,I m by myself ) Just a reminder , you are not the only one who sell alcohol in sf , if you keep having this kind of staff you are loosing business read more

I am not a wine connoisseur, same with hard liquor. I have my personal favorites and every time I look here, they are either "out" or prices are exorbitantly more than the local chain supermarkets, like 40-50% more. Sometimes when the chain supermarket has a sale, their prices are half or even less than BevMo. So for those of us still watching the bottom line, this is probably not the store for you. read more

Basti: "'Hey, how come we don't have alcohol at home?" Me: "Because I'd rather drink at a bar." Basti: "But you can make the same cocktails at home for less the cost!" Me: "true, but I'd rather dress up, go to a bar and have someone else make a beautiful cocktail for me." Basti:"is that code for: if there's alcohol at home, then you'll drink everyday?" Me: "Precisely." Hello. My name is Janice C. and I'm a functioning alcoholic. Actually, that's a lie. Because if I AM an alcoholic, I would've my iCalendar set on BevMo's 5 cent wine sale. * phew, I'm still just a normal functioning ... alcoholic * So when my fiancé (who thinks I drink too much) uttered the words, "let's go to BevMo." without me twisting his arm, I decided to jump on it. We immediately headed to the gin section and picked up a Bombay Sapphire (1.75L) for $30! that's $11 off the main price which is a steal. Since G&Ts are super easy to make at home, this bottle fulfills that need (basically, one as a nightcap everyday and twice on Sunday #kidding!) and I stay away from the crappy high fructose corn syrup filled tonic water and splurged for Fever Tree Tonic ($7.99, 4 pk at 6.8 oz each) Also, since we're adults now, we secured proper old fashioned glasses to start our bar ware collection. (No more drinking in red cups!) I was eyeing the 5 cent wine sale when the security guard came up to me and asked me if I needed help. He made recommendations as well. (whoa, these guys are totally enabling me!) The efficient staff made check out a breeze and presto! we're home in a flash and on the sofa enjoying our very first house made Sapphire & Tonic. Adulting is so much fun. read more

I placed a huge online order for a company party, which was due to be delivered to the venue between 4pm and 5pm. I gave them phone numbers to call, should there be any issue. At 5pm there was no sign of the delivery and so I called BevMo Van Ness for an ETA. I was put on hold for 6 or 7 minutes and then told that the delivery driver hadn't picked it up yet. After some back and forth where ultimately the BevMo rep and I disagreed about whether BevMo should have contacted me when there was going to be a delay in delivering the order, I was informed the order would get there by 6pm. In the meantime, I had to figure out something to serve early guests. At 5.50pm, I get a call from a center in Dallas, and the rep tells me that the driver is finishing up another order and will go to pick up mine shortly - it should be there by 7pm. That rep (nothing to do with BevMo) was very nice and apologetic but, unfortunately, that was way too late and I had to cancel the whole order and grab whatever I could from a liquor store nearby. I pulled it off, with no help, only stress, from BevMo. Definitely just a place to pick up a few bottles of something on the cheap and absolutely not a place to be relied upon for anything important. read more

I've gone into this location now many times as a customer and as a DoorDash driver their customer service is not customer service their employees don't smile they don't greet you. They tell you not to touch anything on the shelf without talking to them then they say go look on the shelf. This is ridiculous back in my day. I wouldn't have a job if I treated people like that if you don't like your job, get another one. This location sucks with customer service. They have the product but the customer service sucks and I have sworn never to step foot in that store again as a driver or as a customer. They have another one out on Geary at Parker. They are excellent or go to the total Wine Company on Harrison and 14th anyway I am dictating this, so excuse any misspellings. and another thing when somebody who works at a store comes up to me and says "sup" oh I want to tell them what's up is that you suck? read more

BevMo did not apply my $10 off $100 coupon on the 7/4/22 weekend. I went into store, told the cashier and still they could not apply it. "I don't know why it's not accepting it" does not solve my problem. As a member, I find this unacceptable. The whole point of membership is to avail of coupons. Will be cancelling pronto. I even added items to cross the $100 mark. read more

I have witnessed an associate on the floor that sits in the cigar shop scold customers multiple times and every time I've been in the store the past couple of times! He's extremely rude and I cannot believe the language he uses with paying customers. It's insane! He is extremely particular about where the line starts and where someone should stand and if you don't follow his instructions to the inch he insults you. I've never seen anything like this. read more

When I first set my eyes on BevMo, all I could do was roll them. I couldn't imagine taking a place called "BevMo" seriously. Not only was the name cheesy, but the place looked as chain-rific as Walgreens just down the street. The store was as quiet as a library, I figured it to be some generic alcohol outlet where the employees were bored and unmotivated. I couldn't have been more wrong. It was clear I had never been to BevMo, because this place was awesome. The prices are mind bogglingly low here and I completely underestimated all of their stealthy inventory of some of the world's most popular liquors (and quite a few independent brands) were available for way less than the usual retail. A full bottle of Captain Morgan for $13? 750ml of Grey Goose for less than $30? Even Patron Cafe, a premium top shelf liquor flavor was $22. Considering I just got ripped off at Fred's (http://www.yelp.com/biz/freds-liquor-store-san-francisco#hrid:mtNDh89bbtc4BqJWAE_q8Q/src:self) earlier that day, this place was an absolute god-send. The employees weren't drunk and lazy as previously thought, but were able to offer a ton of helpful advice and were knowledgeable. You would think they were bartenders or mixologists in another gig with all of the information they were spewing to me. They were giving me a good lowdown of cocktails and mixers and "bang for your buck" spirits. In some ways, I know this is like a Walmart for alcohol. A chain offering rock bottom prices with a stellar inventory. Not ever having shopped at a store like this before has lead to a good initial impression and it's become go-to spot whenever I'm getting liquor in bulk or on the cheap while hanging out in SF. I'd be lying if I said I didn't want one where I live. I'd also be kidding myself if I wish this and In-N-Out would just start expanding beyond the west already. I'm definitely wanting "Mo" from BevMo. read more

A BevMo in the city that doesn't feel like a Bevmo in the city. Big, clean, spacious, plenty of "specials" advertised up front. Plenty of workers who will hunt you down the aisles when you press the shiny red button in order to satisfy your thirst. Right across from 24 hour fitness gym. So you know. Do a set of crunches and you've effectively earned yourself a cold one. Congratulations. read more

I will not return to this store. My husband and I came here to purchase a bottle of wine. My husband was checking out and the cashier asked for my ID. Surprised, I said I do not have mine on me. He said, "I'm sorry I can not sell to him then." I said, "I can step out of the store because my husband is purchasing." He said he could not sell to him. It is the law that if someone has an ID to purchase alcohol then they can buy alcohol. I can understand If they would not allow me in store without an ID but they can not reject my husbands purchase with a valid ID. Ridiculous. Went to another wine bar and enjoyed a bottle of wine there instead. Funny how they didn't do this to my husband when he visited the store with my brother. read more

i rented three kegs in june 2024- todays date is sept 2024- i returned the kegs and taps and they said my deposit would be in my bank account within a few days- i still have not recvd my deposit back - $300 might not be alot of money to a big corporation, but i need my money. they have given me the run around about my bank losing the deposit- bs. they never sent it. my bank even called them to complain. bev mo on van ness lies about returning deposits- do not rent kegs from them - they might keep your money- or lose it in the system - they have the worst customer service ever- i am a single mom trying to get my deposit of $300 returned to me and they want to act like i am asking for $30,000- it is my money- stop lying and return my deposit-- liars liars - thieves read more

It's a BevMo. The usual offerings of beers, wines, spirits, pseudo-gourmet food, glasses, kegs, and other drinking goods. Yeah, they have the five cent wine sale. Whoop-dee-freaking-doo. When they extend it to Scotch, they get more stars. So why am I bitter? I've shopped at BevMo for the better part of a decade and definitely enjoy the sauce, so what gives? Well, service. When I hoped for fast, friendly, service -- I didn't think it was "pick one." The clerk was rude, didn't even stop his conversation about D&D (yeah, he was a nerd, if you didn't get that) to ring us up. He acted annoyed when he had to punch in a phone number for our club card. And the selection at this one? Not so great. I won't stop shopping at BevMo, but I won't go back to this location. The one on Geary is just fine for me, thankyouverymuch. read more

By far the worst experience I've ever had going into an establishment. The staff is the worst and not helpful at all. Extremely rude and unpleasant. San Francisco would be a better place if this location closed down for good read more

Matt just got off work and walk in to newest Bev-Mo on Van Ness to shop for a birthday gift for wife. And then all of a sudden, he received a discourteous entrance greeting by an observing employee. E: "Excuse me; you need to leave your bag at the counter!" Matt checking out the Vodka section, which is located on the right side of the store. Matt replied, "I'm just checking out the price of the Grey Goose Vodka!" Bev-mo associate responded, "You still need to leave your bag at the counter." He continued and added, "If you do not leave your bag with us, I must ask you to leave the store immediately." Matt was quickly glancing at the price of the Grey Goose Vodka in a glass case, which cost $26.99 a bottle. Then the associate was right in back of Matt's rear-end and continuously asking Matt to leave his bag. Then Matt decided to leave and shouted, "If you expect a petty-theft from me, you'll not gonna get it from me, you $5.00 an hour piece of sh**! I was gonna come back and buy an expensive bottle of Vodka from you guys, but not anymore! read more

The BevMo app has the worlds worst user interface. Selection is inconvenient and search is futile. Worst, though is the checkout process which fails a perfectly good credit card an average of 4 times before accepting it, IF it ever does. AND it requires re-entry every time. I'm looking for somewhere else for supplies. read more

A great spot for getting all those essential alcoholic drinks. I was able to find some great wines that are usually hard to come by. Besides wine, they also have a surprisingly good section for quality chocolates. They also have a really good selection of appetizer items. They've really made a great effort into making this place a one-stop cocktail party spot. The customer service is great. read more

I dealt with Lisa, who was extremely unhelpful and rude. And get this, she's the store manager. I will not be returning here.

Biggest shout out in the world to their amazing employee Dianna, who helped up coordinate a huge wedding delivery order. We went and met with Dianna in person, talked through how many people were going to be at the wedding, what types of food there would be, and what kinds of cocktails we wanted to serve. She walked us step by step through the whole store, helped us choose which brands made the most sense in terms of quality bang for your buck, and helped us curate our drink order. From there, she emailed us the invoice and got all the delivery details, and basically made it one of the easiest steps for our wedding. We did all this about two weeks out from the event, and all the drinks arrived day-of perfectly, exactly the amounts we ordered. If you have a huge event and need alcohol, definitely call and ask to speak with Dianna during the week before 2 PM, she will take care to make sure everything is perfect! ALSO, Bevmo has this like 5 cent deal on a lot of their drinks, so the team members there helped us choose tasty wines that were also on sale, effectively cutting the price in half. read more

Worst delivery experience ever! We ordered a wine bottle at 3:55pm, it is now 6:03pm! We came all the way to San Francisco from Los Angeles for one night, we did not expect to wait two hours for a wine bottle worth less than $10. The lady over the phone is ridiculously rude and useless. Thanks for nothing. read more

BevMo has the best selection of alcohol and any ingredient you need to go with your drinks. Too bad I didn't realize that before I went inside. Finding a water bottle was like a wild goose chase running around like a mad woman. The best deal though was the buy 1 bottle of wine, and get the second bottle for 5 cents if its the same kind. nicely done BevMo! read more

BevMo! - Wine Deal - Beer, Wine & Spirits Near Me - San Francisco, California

Horrible service, worker said she was checking on my order and proceeds to do something else. They got 6 employees walking around and 1 person at the check stand. Just wanted to get in and get out, but instead takes me 30 mins walking around looking for someone willing to help. Go somewhere else! read more

This BevMo is just around the corner from my apartment so it's my goto place for beverages and the occasional snack. It's huge and the range of products is amazing. I never fail to find what I'm looking for or a good bargain. The 5 cent sales are also great to take advantage of and I happily try different wines this way without feeling like I'm risking $10+ for something that I might not like. I love picking up extra snacks while I'm choosing beverages. There's a range of foods that would cover most everyone's tastes: cheese, deli meats, candy, nuts, chips, etc. Add in the various bar supplies such as glasses, bottle openers, spouts, shot glasses and shakers, you can easily outfit your own personal bar and have everything you need for a party (except for friends, you can't buy those here). Staff is helpful and courteous and I've had no problems with finding someone who can direct me to what I need or explain/educate me on something new. I've ordered online several times for pickup and always have had no problems with my order being ready (although sometimes they can't find it amid the stacks of bags/boxes that are other pickup orders, they should have a slightly better system for that). read more

Unless your convenient store or local grocery store changes out their beer often, you'll get to a point where you've probably tried all the beers you're interested in. This is when you come to BevMo to try out something new and for a good price. Speaking of price, you can also get some really good deals if you're a wine drinker. Several times a year, BevMo has a .5 cent wine deal (basically buy 1 get 1 free.) And even though I hate signing up to be a member at every store, the BevMo club membership generally pays off with the offers they send you. It may not be as easy to get to as those neighborhood convenience stores, but the selection more than makes up for the trek. Even though I'm closer to the Geary location, I always find better stuff at Van Ness. Also, if you're coming by car, there's a garage off Sutter that is quite spacious and way easier to drive in and out of then the Geary location. read more

(See pic) Looking to get some good coffee liqueur for the tiramisu making, a few single glass size Mumm champagne and a few weeknight bottles. They also carry some end of vintage great California wines. The quick salume, cheese and cracker section is good as there are many times if you are in impromptu mood to grab a bottle, even it's for wine pairing, you can also have some Hors d'œuvre while cooking! read more

BevMo! - Beer, Wine & Spirits Near Me - San Francisco, California

Alcohol galore! This place should be called BoozeMo because they barely offer any non-alcoholic beverages. If you're here for some good 'ol ethanol, they have a wide selection at great prices. The location is smaller than any other Mo's I've visited and you may find better deals at Safeway. Still a solid place for beer/wine runs. ----- Distinguishing factor: A one-stop-shop for everything boozy. Location on Van Ness is great. read more

BevMo! - Selection - Beer, Wine & Spirits Near Me - San Francisco, California

PBR 12er: $7.49 PBR 24 aka Wizard Status in a Box: $14.99 PBR Keg Stand for your LinkedIn photo: $99.99 Three Olives Loopy: $16.99 http://www.yelp.com/biz/proximo-spirits-jersey-city#hrid:EftB12OtRgPhuLC3uFJJkQ Bacon Maple Doughnut Ale: $13.99 http://www.yelp.com/biz/rogue-ales-public-house-san-francisco#hrid:3vycxsaBfjlL2HDef8nuSw Bitburger Magneto Beer / Michael Fassbender Beer: $10.29 http://youtu.be/28UkwyHt-G8?t=1m14s A bunch of different kinds of absinthe. Cruzan Banana Rum for playing Donkey Kong Country. Downside: no forties, no homeless wines. #youstayclassysanfrancisco Steve D, Big woman, Mina read more

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Get the Bikini Blonde Lager by Maui Brewing Co. Its awesome (Hawaiian beer in Can's near middle in the beer section) They are very friendly and very helpful. Also if your looking to try something new just ask, they have never led me wrong. The prices are also great here, and they have the best beer and wine and liquor selection in the city! They have their own Parking lot on sutter street side that goes up into a garage! read more

BevMo! - Try it, it's awesome! - Beer, Wine & Spirits Near Me - San Francisco, California