Excellent selection and good customer service most of the time. The inconsistent elevator can be annoying, but the 5 cent BOGO offerings are a plus. read more

Beware of deceptive pricing displays (and lack of customer service). Some products are advertised for as much as $10 lower than the *actual* price at checkout, even with an active Club Bev card. Despite showcasing this to the cashier, who then escalated this to the manager (Kiki?), they refused to honor the advertised price and attempted to shift the blame on me.(!?) A surprising lack of customer service. Will stop patronizing this location. read more

BevMo! - deceptive pricing - Beer, Wine & Spirits Near Me - San Francisco, California

Store had everything we wanted! Romeo was an excellent cashier. Very polite and friendly. Thank you for your quick and professional check out! read more

This location is quite large with a good selection of wines, lagers, and hard liquor. It is pretty close to where I live, so it is a convenient spot to go to when you need something quick for gifts or to supplement little get togethers. But the place lacks a lot of Asian drink variety, especially in their beer selection. They have the usual suspects such as Asahi, Sapporo and Tsingtao, but nothing special. I usually find myself just browsing their selection to get an idea of what's on sale and then head to Nijiya, Costco, or Total Wine instead. The prices at BevMo are usually fair compared to their competitors. This location only has street parking, which can be a hassle when you're shopping for a big party. Place can get a bit rowdy due to the patrons in the neighborhood, so it's nice that there is always a nice security guard working at the door at all times. read more

This location always has horrible service. Received notification that order was ready for pick up and went to store 9 hours later and associate didnt even check before saying that 'it's probably not ready' before walking away. Went and grabbed item off the shelf instead and was $20 more expensive read more

Love this BevMo on Van Ness in San Francisco! It has a rooftop parking garage which can be taken by elevator or take these beautiful luminous stairs. Various beers and liquors to choose from. I saw a Roddy Piper Bubblegum Soda too! read more

BevMo! - Beer, Wine & Spirits Near Me - San Francisco, California

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Have been going to the Van Ness BevMo for years and love the people there. They are friendly and provide great service. My dog also loves them because they give her a lot of attention. Bruce is the best with my dog. read more

This store is very unorganized. Labels are posted with one price, but when rung up at the register, the items come out more expensive. The store manager, Luis, was no help at all. I explained that a customer can't go behind the glass and switch prices, but he could care less. When I asked for a general manager, he said he was the manager on duty and that I'd have to contact the store on Monday. It's clear to see why this location has such poor ratings. read more

BevMo! - Beer, Wine & Spirits Near Me - San Francisco, California

Love the BOGO for 5 cent deals. Definitely my "go to" for libations . Most employees are nice. Alexus goes out of her may to spread her misery to the world unfortunately. Careful with her..she doesn't respect members and will not automatically ask for your phone number. Hope she find happiness but apparently it's not in this job.. read more

Parking entrance via Sutter, it's not evident so the lot has never been crowded during my evening visits. Last came here for Beverages & Ice, and given the elevator to parking it was painless loading the car. As for the store it's large, and has a decent mix of stock. I have had mixed experiences with the staff, but I will forgive some of the less than stellar interactions based on the challenges they might experience at that location. Will add some images during my next visit. read more

Hugh! Parking garage off the busy, no parking spaces, Van Ness corridor. I would never have known if I didn't see a small parking arrow sign just before the entrance. BTW, the arrow points straight ahead, but you need to turn right on Sutter & drive slowly until you find the barely visible entrance. The garage is above the store with an elevator, perfect for heavy loads. And then there's the store. Wow! I'm not much of a drinker, so never had a need to load up on booze. This visit was a fruitless effort to find Anchor Steam Porter. So far, my second stop. I briefly lost my mind and bought Pilsner instead of Porter. Went back to return it next day, only they don't take returns. Guess I'm opening a Biergarten. Since Anchor Steam Brewery announced they were shutting down, there's been a mad scramble to load up on cases of anything. Thanks a lot new owner Sapporo. Yet another beloved San Francisco business, the oldest craft brewery in the US. Hopefully, someone will buy them & carry on the tradition. Anyway, I digress. This store seems to have it all. One stop shopping for parties & alcoholics. Like the guy holding up the checkout line waxing poetic about his coin collection. But the place has an alert security guard not staring at his phone- I'm talking to you Safeway. It's clean & safe, well stocked with fun beer labels, wine, cocktail stuff, greeting cards for that bottle of wine you're bringing to the dinner party. I'd recommend this place for sure. I'm downgrading them one star (if only Yelp would allow me in this review). Why? Because I called them twice this week & both times they said the Anchor Steam Porter was in stock. Both times I schlepped over there to find out it was not in stock. read more

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Hearty, Flavorful Burritos for a Steal. If you're looking for a satisfying, no-frills meal in the heart of the city, this spot is a fantastic choice for a quick, delicious bite. I've walked by it countless times on my way to the downtown area, and I finally stopped in for a burrito after a friend's recommendation. The menu boasts an impressive variety, making it hard to choose just one. I decided to go with the classic carne asada burrito and the veggie option for a friend. Portions are huge--easily enough for two meals. Service was friendly and efficient, with an easy tap-to-pay setup. There's limited seating inside, but it's perfect for a grab-and-go lunch or a casual dinner. Each burrito comes with a side of tangy salsa that adds the perfect kick. Highly recommend if you're after a tasty meal without breaking the bank. Learn more https://unibee.dev/ read more

Very good customer experience. Very helpful. Knowledgeable. Friendly. Clean. Organized. Well stocked.

The store was great with selections, staff is helpful and knowledgeable even in the busy time when I was shopping! You could tell the staff were zooming around the whole store and still wanting to take care of all customers. One employee that really knows his beer is the guy to go to! He orders all the beer but will tell you anything you want to know about beer! Amazing!! Will be back again.. read more

Saturday night and had the taste for a Skinnygirl margarita. That they have a huge indoor parking lot is a big plus, especially handy with the years-long, never ending construction on Van Ness where there's nary a parking spot to be found. And BAM! Once off the elevator and inside, this store is cavernous and extremely well-merchandised. Juices and mixers, small bites and jarred blue-cheese stuffed olives, even cigars and chocolate. What really stood out was the friendliness of the staff. They pointed my way to what I was looking for and once at the register, made courteous small talk. I was quickly on my way, good experience. read more

BevMo! - And, it was on sale - Beer, Wine & Spirits Near Me - San Francisco, California

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They always have what i need, and i don't need to look for it... very organized and well stocked

I visit this store first time...rly i impressed with staff good customer service..store was clean....affordable

They want to scan people's driver's license information into their database, and I don't want them to have it. This makes them rude and aggressive. I'm tired of them and will just take my business elsewhere. read more

luvv the store !! all of the associates are super knowledgeable and super helpful !!

Best BevMo I've ever been to. Great location, fantastic selection and above all outstanding customer service. Dropped in to grab some ciders and was thrilled to know they carry my favorite Guava one. Do yourself a favor and ask for Alex. He had excellent recommendations and an overall kind human. Looking forward to popping in here more! read more

Great selection of products they had everything i want staffs are friendly and helpful

I read lots of reviews about this place having it all. I was excited to enter as I was looking for some of the California Pinot noirs that have made the Sonoma valley famous. I purchased four bottles in the regular aisle, but wanted to check out what was in the "vault". As I approached the "vault" and rung the bell for assistance twice, no one paid attention to my desire to enter the vault. I finally stopped a tall African American man and asked if I could see if I could find a particular bottle of Pinot Noir in the vault as I did not find it in the outside aisle. The first comment I got was that "the wines in there were very expensive". I replied with "I understand" and would like to see what was in there. He replied with "we do not give tours in the vault". I knew where he was going with this statement so I said. "Well then if you do not wish me to enter then it's ok." I began walking away in disappointment when the man took the keys from his pocket and began to open the door of the vault. He then asked me if I knew what I was looking for. I said I wanted to see if you had any vintage of DuMol Pinot Noir. He then said dumot? We do not carry that label. I saw something interesting and pointed towards a bottle of Jayson Pahlmeyer and asked for him to grab one for me to purchase. His reply was "if you see it, get it". I supposed there was a misunderstanding on my part. However, with the way he refused my initial request to enter, I didn't think I should handle the bottles myself. Needless to say, I was insulted by the man by initially refusing my request to enter the vault. After which, I was told to get my own bottle of wine which I did. Then when I got to the counter, the counter lady pretty much slammed all the bottles (including the delicate Pinot from the vault) on the counter. Perhaps the shop needs training on proper customer service as well as how to handle a bottle of wine. Thank you for allowing me to share my experience. read more

BevMo! - Beer, Wine & Spirits Near Me - San Francisco, California

This BevMo is awesome! It has friendly empolyees(very important, it makes customers feel welcomed). They are very organized, and are always working; hustling, always trying to perfect the store. They have good spirits, and their positive vibrations ring all around me when I walk in. I appreciate these People, and most importantly...; they always have good music!!! read more

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I had an order that was not delivered in the window of delivery. When I called the store, a lady picked up and immediately said, "please hold." Was on hold for several minutes before she came back. I then asked if I could check on the status of my order and she put me on hold again and never came back. In total, I was on hold for over 20 minutes. I hung up and called back. She picked up and immediately put me on hold again. Another 6 minutes passed by and no one came back. Unacceptable. I later received an email that the order was cancelled by the delivery provider. Since my order was cancelled, I reordered everything the next day - which was timely delivered. Imagine my surprise when the order from the day before was LATER delivered despite my receiving notification that the order was cancelled. After checking my credit card statement, it looks like I was charged, refunded, then charged again. I now have a double order of alcohol that I do not need. read more

Acting Supervisor last night was a female that after asking to speak to someone at Total Wins in Daly City to verify price matches Mumms Brut Rose at 15.97, she then have already spent over 20 minutes of my time then to return after running away during the transaction, then says only Frank can do price match with Total Wines of Daly City at 10am. After all that unnecessary waste work for over 20 minutes and could've told me that she doesn't know how... that would have been acceptable that she needs more training and shouldn't be a Supervisor. read more

I've just encountered a very rude sales associate at the Van Ness location. I frequent Bevmo every 2-3 months. I was buying a liter of Campari and grapefruit soda. The associate: Jon said I need your ID to scan. He didn't say to verify. I declined the scan as I have before and I usually show my ID. He then became defensive, not sure why. After I said no to the scan he became upset. Now I work in hospitality, luxury hospitality. I myself would NEVER have engaged a client/customer they way he did. His approach was unprofessional, unfriendly and uncalled for. All I can think about is his obvious and blatant bias. This is not the first time I've encountered this type of behavior at Bevmo, sad to say. BTW don't think he scanned the ID of the person before me. Staff needs training BADLY. read more

Big location with large selection. However, as I was paying, the lovely cashier lady (I didn't get her name) was bagging my purchase and then this incredibly obnoxious rude and hostile employee named Amanda (blonde hair) came to the cashier and was basically yelling at her right in front of me about some work/order issue. Honestly, Amanda should never talk to any colleague like that ever. However the fact that she did it right in front of me and a long line of customers was unacceptable. Her colleague remained professional and bless her because that was a difficult situation. read more

I've never been to a Bevmo, so this was walking into a candy store for adults. Great stock of liquors. I was just amazed (personal opinion) of the options. The staff was helpful in locating a certain type of gin I was looking for (wanting to make a tom collins). During this social distancing time period. Everything was laid out pretty well. The store wasn't packed either. There was parking available behind the store. It seemed to me they kept things clean and organized. read more

BevMo! - Beer, Wine & Spirits Near Me - San Francisco, California

Bev Mo more like Bad attitude mo! Went to Bev Mo on 7/7 about 12:30 pm to pick up a few beverages but unfortunately walked away empty and feeling shocked for the cashier/ rep Robert who was wound up and swore at me. He must have been having a bad day since I did not provoke him. I frequent this location and like the variety of beverages but now will shop elsewhere. read more

Just excellent customer service. I was in today and they help me find a cart, checked for missing items and the checkout person was nice. So much better than the new Total Wine where the clerks all seem stoned read more

On 9/23/2022, about 20 customers were waiting patiently in line to buy their booze (rarely more than one cashier at a time at this Bevmo on Van ness) All of a sudden, after waiting for 45 minutes, one of the employees decided to close shop and asked us to leave without our booze! Let me tell you, that most of us weren't happy about this state of affairs, and it's not the first time for that kind of disrespect at this Bevmo. I used to spend hundreds of $ every year in that place, but no more after last night. read more

Abysmal restroom access situation after 9pm. Some staff was unhelpful, rude, and unsymathetic to an emergercy situation.

I had a bad experience at this location . One of the workers who helped me out discriminated me for think I didn't speak English . Noelia was very unprofessional and rude, she started to call me all types of unpleasant things only because I asked her about the a discount . I wouldn't recommend terrible customer service! read more

Go to BEVMO stores on Vanness Street on Jan 20, 2021 around 6.30- 7pm to buy a case of lagunitas as usual. This is probably the 10th time ( definitely not our 1st time) we got our beers as we lived across Bevmo. This time, the cashier said I CAN'T BUY THE BEERS as I was the only one who has a verified ID. My boyfriend tagged along & he didn't bring his ID. The Cashier said she needed both of us to have our ID. The manager is being called & He CONFIRMED that is true. My issue is I went so many times before today with a friend or my boyfriend but not even once that both of our ID is verified when we pay at check out. Care to explain if this is in fact a new policy implemented across all stores in SF recently or what? read more

There was no one in the store. There was no one to help me while I was walking around. When I got to the counter, the cashier asked me if I found everything ok. I just looked at him and said yea. read more

I have never been to a business where so many of it's employees were so unhappy to be there. Unfortunately this attitude carried through to BevMo's customer service. It was obvious that Tee Tee had other things on her mind as she balked when I told her I was a BevMo Club member and was reluctant to enter my phone number, using the "store card". I would of loved to relay my experiences, however the receipt was strangely missing the access code. I would encourage corporate to engage the employees to determine the cause of their dissatisfaction. read more

BevMo! - Receipt - Beer, Wine & Spirits Near Me - San Francisco, California

It was closed early (9:30pm) even though sign says they open until 10pm. It was frustrating, after we walked 15min from our hotel room. Updated on 7/12/22. I went back there the day after the first review and my experience was satisfactory, the employees were always nice to me, and my purchase was completed in less than 5 minutes. I usually choose BevMo! when I look for something that I can't find in any other store. They always have what I need. read more

So while the establishment offers a wide selection of liquor, mixers, kitchen and wine tools along with frozen goodies, I have to say management does not due the company justice After spending several hundred dollars in the last few days, they refused to give me two empty wine boxes after I was assured yesterday I could have as many as I needed !! I made the trip there SPECIFICALLY to pick up the boxes and also elected to purchase some expensive Gin and tonic while I was there. Nope, no boxes for me !! Bad management... even when I told them I was assured previously, too bad. I always want to support my local companies but cannot in all honestly support BevMo in the future.... read more

For the 2nd time in a row I've ordered pickup/delivery from this store and 2 or more of the items I ordered were unavailable when it came time to actually get what I bought. Hey store managers, please get your online inventory and ordering system fixed so people don't waste time waiting for craft beer that you don't actually have. So what's the lesson learned? Support your local neighborhood craft brewery instead read more

Rude manager unaware of store policy. I purchased some bourbon and wanted to return it because I was dissatisfied with my purchase. I had the receipt and the bottle was unopened. As you can see the store policy which is clearly posted on the receipt reads, "if you are dissatisfied with your purchase... returns made within 7 days with a valid receipt will be returned to the original form of payment." Clearly this manager is unaware of his own store policy. I'm contacting the BevMo company and will not be shopping there ever again. They have lost a valued costumer. read more

BevMo! - Copy of store return policy - Beer, Wine & Spirits Near Me - San Francisco, California