Walked in to purchase a bottle of gin. I'm 27 years old.Had my younger brother with me and was denied a purchase because he was with me...he's eleven years old. Shocking experience, frankly it's appalling. Never will be back or give them my business read more

Used them for my daughter's wedding. Spoke to a gal named Andrea and she had great recommendations and helped figure out how much to serve for the wedding. Andrea, you were right on!!! The wedding coordinator thought I was going to be short!! I went home with one bottle of wine and 10 bottles of beer. You are the woman!! Thank you again for the wonderful customer service!!! read more

This is the second time I've been to bevmo as an insta cart shopper and the customer service is the worst ever. I will never accept an order again for this bevmo. The cashier named Andrea is so amazingly rude an unhelpful. I asked if she could help me find a few things, she pointed in the general direction. The store was completely empty, after 30 minutes of searching I found 2 of the 3 items and when I asked her to help me with the 4rd item she said I have other customers. One. I said I am a customer too you know. Then I had a box full of beer and whiskey, im almost 60, but did the young man offer to help me out? Oh hell no. I will NEVER GO THERE AGAIN read more

I love it for being right around the corner from work so I can get something for a night out...or a night in. I love that I am a Rewards member and I get nice discounts. I love the selection of wines. I love the selection of all kinds of beers that I have never heard of or drank before. I love that they have lots of good party snacks on hand too. I love the boooooooooooooze. read more

Man I love Bevmo.....but I just wish the people working their had more personality. I mean shit....you work with amazing alcohol....have some fun! Good thing I know where everything is and I love browsing around cause that makes it so I need no one. Prices are good. Lots of selection and a lot of LOCAL breweries represented. read more

This BevMo location is very convenient as it is just off the freeway and close to home. I am a BevMo club member which saves me a little money with coupons and the like. My main reason for shopping here and the five star rating is their beer selection. Specifically, they carry Shiner beer from Texas. There are a few locations that sell Shiner here in Escondido, but this location is closest to our house. I've found the staff to be very friendly and helpful during my visits here. The store also stocks a very nice selection of wine, as my wife prefers Sauvignon Blanc and there are many great choices here. There is also a very nice liquor selection, as well as party supplies. Cocktail shakers, napkins, swizzle sticks (love to swizzle from time to time) as well as a great selection of bar supplies...olives, cherries and the like. If you enjoy a good libation from time to time, give this BevMo a try, you won't be disappointed. read more

BevMo! - Yes, Virginia...BevMo carries Shiner Bock. My fave Texas beer for the win!! - Beer, Wine & Spirits Near Me - Escondido, California

Horrible customer service. Can't get their story straight on the laws and rules of the place. Story changes everytime I call. Unfortunately won't be back. read more

Went in today to buy over $200.00 I asked Where the Bathroom was and was told I could not use it. That was my las trip to Bev-Mo!!!!!!!!!!!!!!!! So I went to my second favorite liquor store. read more

I really hope that corporate sees this review so they know that one of their employees is causing not only me but a few close friends of mine to never shop there again. I want to preface this and say I never write bad reviews but I feel the store should know. On 5/5/2020 around 2:30-3pm, a rude employee was on shift to cover the front door where the store was handling curbside orders. This store is currently handling online curbside orders which is understandable given the covid circumstances.....Anyways, I didn't have a pick up order but just a small question to ask. I figured since I pass the store on my way home I could just pull over and ask instead of calling. There was only 1 person in line outside so I get six feet behind her. The rude employee asks her to step up and in a very rude tone asks for her name. The customer tells her. Rude lady then asks for her ID to confirm order. Poor customer kindly apologizes and says she forgot her ID in her car (which was literally less than 20 feet from us). So she runs to her car and the rude employee points to me and yells "SHE SNOOZES SHE LOSES!....NEXT IN LINE!!" I tell the rude employee I can wait a second for that customer to grab her ID and she says no and tells me to give her my name for my pickup order. I proceed to tell her that I don't have a pickup order and before I could ask my quick and easy question she yells "THIS IS CURBSIDE ONLY IF YOU DONT HAVE AN ORDER IM SORRY" then of course yells "NEXT!" signaling to the customer who just got in line behind me. So I tell this rude employee that I have a simple question and she looks at me annoyed waiting for me to ask so I ask her if they sell solutions to clean keg lines and she quickly snaps and says "NOPE, NEXT IN LINE PLEASE!" I just walked away and drove home. Coincidentally that very next week, my friend comes over and tells me she just stopped by BevMo and yep it was the same one I went to. She said the lady at the front was the rudest person ever and that she's never going back there. It seems this is probably how this employee works and is scaring off customers left and right. I won't be back there. read more

Where is their "contact us" on their website? I do NOT want to create an account somewhere where I probably only shop every two years IF I can't find what I'm looking for in the regular stores I patronize. I don't want to indicate "how I want to order" when I am only looking for something specific because I'm guessing they don't even stock it. Very poor website. read more

Horrible experience, I will never return and I will take my business elsewhere. I went in today the cash register lady was rude and when I called to complain the manager was even rudder. Horrible customer service read more

For beer, this is unquestionably the weakest BevMo in a 20 mile radius. BevMo in general is a great store, but for *BevMo* the selection at this one is extremely disappointing. I'm a beer guy--and in general the inventory is probably 1/2 the size of what most BevMo's have. In the refrigerated area, they have exactly *zero* refrigerated 22oz bottles available. Ridiculous! I've also tried a number of times to buy kegs here, and I've struck out every time because they seem to never be able to get anything fresh (newer than 3 months old) of what I've requested. Hard to understand, but I have tried on multiple occasions unsuccessfully. It's frustrating this BevMo is so lackluster as there aren't many options nearby. If you're into beer as I am you'll have to go to Holiday in East Escondido or a better BevMo (Mira Mesa, Carmel Mountain, etc.) to find better selection. read more

Had excellent service at this Bevmo! Brad completed our order for a wedding. His recommended champange, chardonnay and Cabernet were excellent! Great tasting and the right price. Would recommend using them for large event ordering. read more

Love this location! All the employees are super nice and helpful! Most of them remember me and know what my favorite drinks are! So every time i come im greeted with a huge welcome! The manager is awesome! Shes extremely friendly. Every time i come in we have a quick conversation about any current event. I have another BevMo closer to my home but I drive a couple more mins to come to this one because of the great customer service. I feel like their friend here haha. 2 thumbs up! read more

I like that this place is in Escondido. I don't have to go far to get different types of beer. I can even search online and put an order together and then pay for it and go pick it up. Really good service with great selection. Their prices are pretty fair for what you are getting. Basically they sell alcohol that many places don't sell normally. Expect to pay a little more for that. You can also get kegs and snacks here as well as well as hard alcohol. I usually buy 7 or 8 bottles of beer and come back in a month or whenever I finish them. read more

HHHHHHMMMMM. Just thinking of Bevmo makes me want to load up the boxes with all sorts of libations! This is easily the best go to place for most anything beverage, or alcohol related. You can find everything you could possibly need (except Kurisawa Saki )...and if you are not sure, the staff can help. I walked in and told the gal I was looking for a bottle of Scotch to give as a gift. She was super knowledgeable and get me into a bottle that was within my price range and that I was pretty sure the recipient would like. I also walked out with a "few" more items and lets just say it was worth it! Wine to beer to spirits to cigars and snacks...Dern! read more

Talk about an alcoholic's paradise! BevMo has everything from hard liquor to beer and wine, and a bunch of other great stuff that caters for parties. Not sure if these are the best prices in town, but they've definitely got the best selection. Most grocery and liquor stores don't carry half the stuff that BevMo does. I've always had a great experience here from discovering new liquors to exceptionally great service. The staff are usually pretty helpful and knowledgeable about their products. They know what a lot of people like to pick up so if you're ever having a hard time deciding amongst the vast variety of products here, don't hesitate to ask for their opinions. read more

I LOVE THIS PLACE. The people are friendly, there are great sales, and the selection is great. They were having a buy one get one 5 cents sale, which was great for just trying some bottle of wine. Not too shabby! One thing I learned on my first trip - It's almost ALWAYS better to buy the 2-Liter, as the savings on buying 2 1-Liters isn't worth it :) read more

Though this place has many varieties of stuff, they need to work on their customer service. I came looking for something and some old lady, though knowledgeable, wasn't very keen on customer service. Got me to sign up for a bevmo card to get discounts but their system apps was lousy. So I didn't get the discounts like she tried to advertised and all. She said oh wells the apps didn't work, shrugs, and then walked away. Oh wells, guess I won't come to you then nor buy things here again. I'm sure there are other places that sells a variety of booze with better service. ps: there's a guy there-a bit tall dark black hair who is very helpful and friendly. He gives you many 'tips' if you go to him instead of her. If you're like one of those folks who loves grilling in the backyard with beer in hand, he's the type of same specie. LOL read more

This review is basically for ALL BevMo's. Great discounts, great wines, great selections, 5 cent sales. What's not to like about this place? The only negative is that every BevMo in So Cal seems to have a soft spot in their heart for Stone. Me, not being a huge Stone fan would appreciate if they would carry some additional brewers beers. It's a big world out there so let's make it a little smaller by bringing in some other IPA's. Yes, I understand that I could probably pre-order something, but I have no clue when my keg will run dry. All in all, a great place to go to get your spirits. read more

Huge selection of wine and you can't beat their buy one get one for a nickel mix and match sale! I've never been disappointed when I go here. Only thing I would change is a larger refrigerated area so they had more cold stuff. The employees are always nice and helpful and don't pressure you to purchase the extra stuff. read more

Wow What A Great Store ! With the exception of a male clerk quite (painfully) blatantly more interested in his evening plans/lunchbreak rather than assisting me with signing up for a Bev Mo card I have to say the selection is good the older blonde lady is SUPERB in actually giving a rats ass about HOW the customers are treated (and the saving GRACE of the store !!!) Great buys - buy one get one for 5 CENTS wine, good card selection and lots of other stuff you can find at this store I am a fan. My friendwas shopping for wedding alcohol and the same blonde lady asked if we needed help - very nice - maybe the dark haired caucasian guy can actually LEARN something from her - "watch and LEARN" !!! We have customers here with a PULSE that are spending good American money...Helllloooooo!!! Great store - just don't ask the punk with the dark har for "help" ha ha!! read more

Great prices. Great selection. Helpful staff. Slightly narrow aisles, and odd that affordable tequilla was behind a locked glass case. Problems easy enough to glaze over. read more

I went for curbside pick-up today; after pre-ordering/paying online. The tiny little gal with long, dark curly hair that helped me was so sweet, polite and accommodating. I've recently had surgery, so I pulled up at the curb to quickly grab my order, because I can't walk very far. A tall, rude guy named James, wearing a white t-shirt with an apple on it, went nuts bc the entire curb out front is a fire lane. Really? The parking lot was empty and there was me and one other person that just finished their pick-up. Um, is the store going to catch fire in the next minute? He said he would bring my order out to me. Instead, he snapped at his co-worker, the tiny petite gal, to carry it out instead. His tone throughout was so rude, not just to me- the customer, but also to his coworker. Is chivalry dead?... the big guy answers a phone call and yells at the petite gal to carry my case of wine?!? Ladies, if James is your boyfriend, run! Bevmo, if this is the kind of person you hire, I'll be buying my wine elsewhere moving forward. read more

The beer selection was ok, however their prices are quite high. Being my first time ever inside a BevMo I was surprised to find the prices advertised are only if you sign up for their membership. I'm not likely to return as I can get better selection and better prices at my local liquor store. read more

This place has always been good to us but today a lady up front shorted our order by a 12pk of beer. My wife called me and I let her know there should've been a pack on the order for it as well. She went back to let them know the order was short and the lady upfront accused her of lying and said they were working on checking the cameras to confrim because "they knew for a fact that the 12pk of Pacificos were inside a box with the bottles" that was the same size of the pack of beer. Makes no sense that alll that would fit in that small box. They finally gave it to her in the end. Guessing the cameras showed them they were wrong. Guy upfront was nice though. I work in customer service and it should not have been like this. One bad experience like this could be the cause of loosing more customer if this happens to them. read more

Customer service is horrible here. My first time visiting their selection and wow... not one employee asked if I needed help. They didn't even acknowledge I was there. Prices are also high, big selection but not worth my while. Holiday wine cellar is wayyy better, employees there are great! They always make sure to answer any question I have and go above and beyond to make a customers visit great. . Go there instead :) read more

DON'T BUY KEGS....I reserved a keg of Shock Top for my wife's 40th birthday party and we picked it up on Saturday on the way to the event location. At the start of the event as people were already there, and we tapped the keg, the tap was not checked before we were given it, and there was a hole in the line, spraying beer all over the guests. We had no other taps and had to consume other drinks and wine. Upon returning the keg and tap the very next day, after explaining the situation, there was no apology, but rather attitude and pushback, asking me why I didn't call Bev Mo from the event. While I appreciate that as an option, this wouldn't have been an issue if the lines and taps were inspected upon return and the attitude and place of blame to me was not appreciated. I was told that the beer had spoiled (it was supposed to be consumed at my wife's 40th!) and a refund was not an option. I was told that Store Manager "Jan" would be calling me the very next day. It has been days and no call, no apology, no refund. I just paid full price for a keg we couldn't drink at a once in a lifetime event due to poor inspection of taps and a poor and rude attitude. Not appreciated. I still would like a call and a refund. read more

Very upset with this location. My wife put her name down to be notified of the release of the jack Daniels Sinatra century limited edition. But never got notified and considering the price tag on it 500.00 and the rarity of it is very disheartening to not have it. The bevmo staff Amanda was courteous and helped but the wrong bottle was brought out. In the future when an event like this happens there is a notification that we get. read more

Worst costumer service ever!! So rude and racist!! Wouldn't accept a 10$ off 50$ coupon a day after it expired on thanksgiving!! Bought my bottles anyways but I was still bothered so I called BevMo in Carmel mountain and asked John if they would redeem my expired coupon considering it had expired the day before "not a problem come on in and we'll take care of you" why would one BevMo except it and not the other? Go to Carmel mountain way better employees that actually give a shit about their job read more

Good solid selections and very helpful staff... The staff actually deserve 5 stars but they don't have a lot of good smaller winery wines we enjoy and have to drive to Encinitas or mission valley Bevmo . Overall a great place to shop and good deals abound. read more

Been a customer for several years and will never return. The general manager had my vehicle towed out of a empty parking lot, as I work next door. Not appreciated from a paying customer. Costco and holiday wine cellar will be getting my business from now on. Hope the GM starts working and stops worrying about how empty the she can keep the parking lot read more

Lame employees, high prices. Skip this location and head down the road to Holiday Wine cellar instead.

This is a pretty good place to stock up... especially during their 5cent wine sale! They have a huge selection of anything alcoholic. It was a bit overwhelming at first, but after a few walkarounds, it's not so bad. Prices are pretty reasonable. They also have a pretty good selection of non-alcoholic drinks, and bunch of different snack foods. It's a pretty good one-stop-shop for any sort of party or gathering. The staff are all knowledgeable and friendly.. no issues there. A great shopping experience overall! read more

Sure thy have lots of liquor, wine, & beer but their Customer Service is the worst I have ever encountered. Three times now I have asked about a wine or tried to place an order and have been promised a call back and never hear from anyone. The only time I got a partial follow through on a special order was when I contacted the corporate customer service and that was only marginally better. read more

I cannot speak more highly of this place! I ordered all my alcohol for my wedding from here and Tracy has helped me every step of the way. I have emailed her about a million times and she replies so quick and is always willing to help! She's the bomb! read more

My customer service at this location has been horrible every single visit. My cashier, Shanell, was the rudest you could possibly be in a 45 second transaction. She acted like a total loser and it felt like I was being verbally abused. The attitude you receive if you're any where near the age of 21 is ridiculous. read more

This place is AWESOME! Whatever alcoholic item I need they got it. Plus, they got tastings every so often. Everyone here is very knowledgable & helpful to whatever I'm looking for. read more

Selection is so so. Total Wine has a much better selection but unfortunately they don't have one close. Management isn't very good. Tried to use a $15 coupon on a $150 purchase that was one day expired and they wouldn't honor it. Not very good customer service. read more

This is my second time going here. First time was a learning experience to find where certain things were. The place is well organized and clean. Today, I found what I was looking for. A lady helped me out and I was out the door with what I wanted. I only spent about five minutes from walking in to walking out. Great shopping experience and Thank you! read more