Lovely since 2009! Only recently need a Norman repair…read more This is the first contact since installation

I ordered blinds for 2 rooms, about 3 weeks ago. I was told it would take about 4 weeks for the…read moreblinds to come in. I received an invoice detailing what I had ordered. The blinds were delivered and installed 3 weeks later. The installer, Tyler, was very nice and respectful. He moved all furniture that was in the way, took down the old blinds, disposed of them and installed the new blinds. The whole thing couldn't have gone better and I am delighted with my blinds and the service I received from this company. I highly recommend them.I

I don't know if these people are in business anymore, but the owner, the son took over for the…read morefather left me high and dry when I needed help with the charging of my motorized blinds. I have left many messages with no return phone calls. I do not know who makes the blinds that he installed, but no company will help me unless I know the brand. Do not do business with this company as they are extremely unreliable , I referred them to a friend of mine and the installed was delayed also with no update.

My vertical blinds fell off the track when I was cleaning the patio windows . Frankie and Jose came…read moreout and within 30 minutes repaired the problem and reinstalled the blinds. Even though the blinds fell off the track , other than the plastic piece that was damaged and caused the incident, the slats and track were not damaged. Thus the customer service and quality of the blinds are excellent. The blinds are more than10 years old. What more can I say. Thank you Frankie and Jose.

It can be tough to impress an A-type personality such as myself - my extreme attention to detail…read morecan drive myself and others a little crazy. I preface with this so readers understand that this review is coming from a tough judge! I received a couple of quotes from local companies when searching for window coverings. I called Anion after reading a stellar review from a colleague of mine (we are real estate brokers at the same brokerage, so our sphere is always sharing referrals for home-based projects). Each person I dealt with at Anion impressed me, starting with the very first phone call and ending with installation. Anion is a family-ran business, offering a noticeably more personable customer experience than dealing with larger big-name companies. They also provided me with the most competitive quote. Lucas came by for my original quote. I had only a very vague idea of what I wanted -- but he seemed to know exactly what I was trying to convey. He knows his stuff. He brought samples of several types of options, giving me the ability to confidently move forward. And - when I obsessed over the many shades of white options (ha) for a certain window covering, he so graciously agreed to come back with his swatches a second time to be sure I was getting just what I wanted. My installation could not have gone more smoothly, either. Rob is a true professional with an eye as precise as mine. He was enjoyable to speak with and I immediately knew I was in good hands! He has been installing window coverings for several years and it shows. He went the extra mile in more than one way and - though very efficient with time - I never felt the work was being rushed. I ended up with exactly what I was looking - really pleased. I can refer friends, family & clients alike to Anion with confidence.

The crew at Anion were fantastic to work with. After our first meeting with Molly and Jacqueline,…read morethere was no question we were in the right hands. While going through samples, they were attentive and engaged. You can tell they are passionate about their business. Their quote was reasonable compared to other large shade companies and their products look great. Install crew was careful and skilled. We noticed one of the valences was damaged (most likely directly from the manufacturer) so they ordered a replacement for us with no hassle. Molly and the rest of the staff had great communication and were very personable during this whole process. It's nice to see that from a company.

Great service. My window got stuck while cleaning. I've had the windows for six years and they came…read moreand fixed it promptly. Thank you

We had all of the windows and patio doors replaced my Meister windows, they did an absolute amazing…read morejob, I recommend them highly! Thank you to them, our home is now draft free! -John

I didn't use their service. I believe they are very competent and can do the job perfectly. It is…read morejust the quoting process that annoys me. The owner of this business can just be a bit more polite. I bought one small drapery that costs me $500, and they quoted me $400 for installation. I have no objection to the quote--it is a free market, so you can quote whatever you want. I replied him, trying to be polite (and hope he will send a lower quote, if possible), saying "this is too high for a small window, so thank you but I will pass". I think for a normal, polite person, they can just ignore my message if they don't want to lower the price. Or they can simply say something like "price not negotiable" or "have a good day". Surprisingly, they replied below: "You could have just ignored it. Thanks for making me pay for you to say no" Very rude. As a customer, I'm looking for services. I never expected that I will be educated by someone. This is like walking into Walmart and asking the price of an apparel, the staff tells you it is $100, then I said "oh that's too expensive", then the staff replied "you could have just put down the clothes without saying anything--just shut your mouth" I don't think you paid me anything, nor did I to you. Again, I hope you will be doing well in your business, and I don't doubt your professionalism. I am just writing down my current thoughts. Have a good day! Follow-up: the owner just replied me and apologized. He told me that Yelp charges them whenever we reply them. So the best way is not to respond, if you think the price is too high. I would accept his apology. You cannot expect anyone on Yelp to understand all the hidden fees charged in the system, so if that happens again in the future, hope the owner can explain it to the (potential) customers in a nice way

I was in the market for an outdoor shade for our pergola and Veteran Window Coverings was the only…read morebusiness that checked all of our boxes. Robert was very informative, prompt & professional from our initial meet to installation date. My husband & I expressed our wants & concerns to Robert who made us feel confident in our selected choices. He also gave us peaceful minds with his explanations about the product's detail, ordering & manufacturing process, as well as what to expect during installation. We have zero regrets are are beyond pleased with the outcome and extra miles Robert takes to provide exemplary customer service. I HIGHLY recommend Veteran Window Coverings!!

We have used Schaaf Windows previously and this was our third time and as usual they were…read moreoutstanding. Rich Deckinga is so great to work with. He knows his products and is very honest and trustworthy. His recommendations of what are best suited for our needs have been consistently perfect. The installation teams are very neat, considerate, on time and perfectionist (Thank you Jimmy and Corey) at what they do. When finding a contractor you always hope for a good experience. In our case we remain loyal to those who have proven they will do as they say. Schaaf Windows lives up to their promises. Thank you, Charles & Gail Commerford Frankfort, Illinois

Just finally completed all the windows in our home. We did them on 3 trips due to the cost and we…read moredidn't want to take a loan out. Windows cost a lot no matter where you go. It takes about 6-8 weeks once you order. We had problems with our install on 2 of the trips. The second install the guy left caulk in 2 spots on our hardwood floor. We never called about this because we are planning to resand them. This is very careless on his part because he did have tarps down. The 3rd install the guy who put one of the octagons in never leveled the window. So as they were ready to leave and my husband checked the work it was obviously off center without even placing a level. The guy fixed it before he left. Now that the work is done, we are happy. Windows are beautiful. Just make sure to check everything over before they leave.

Needed to have 12 windows replaced and called Dudek Exterior. They came out and gave me a fair…read moreprice for the replacement windows. Explained how he would install the windows. Day he came for installation they covered and placed tarps everywhere they were working. Windows are so much better than windows that we had before. Would recommend them to anyone in need of good honest and reliable service.

Derek and his team answered the phone right before closing, and were out the next morning to help…read moreme fix my peak trim that had come loose! He looked and a few other spots and fixed those for me too! He was reliable, and honest... which is hard to find these days! I plan on having some windows done and will definitely be calling Dudek to come back when the time comes!