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    Betts Andres, MD D.A.B.P.M.

    3.7 (20 reviews)

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    6 years ago

    The first doctor to correctly diagnose and treat my lower back/joint issue. Hands down, the only one who will be allowed to touch my back

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    Ask the Community - Betts Andres, MD D.A.B.P.M.

    Review Highlights - Betts Andres, MD D.A.B.P.M.

    Betts is probably the first doctor amongst many that really cared about what was going on with me.

    Mentioned in 2 reviews

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    MemorialCare Medical Group

    MemorialCare Medical Group

    4.2(115 reviews)
    3.6 mi

    I've been coming here for as long as I can remember and have never had a bad experience until now…read more The nurses and front desk staff are always friendly and helpful, no complaints there. My primary care doctor, Dr. Serna, is amazing and always takes great care of me. I had an appointment with her today, but the office called to let me know she wasn't in and asked if I wanted to reschedule or see another doctor. Since I've been in significant ear pain, I chose to see Dr. Ashizawa just to get a referral to an ENT. My appointment was at 3:00, but he didn't come in until 3:50. After briefly looking in my ear and doing a quick ear drum test, he said nothing was wrong and that there was nothing more he could do. I asked if he could please send a referral to an ENT since I'm in a lot of pain and pressure, but he shrugged and said there was no point because they wouldn't do anything different. That's simply not true, he barely investigated the issue. I left after two hours with no diagnosis or help and am now debating whether to go to the ER or pay out of pocket to see a specialist. I'd highly recommend avoiding Dr. Ashizawa, he seemed completely dismissive and uninterested in helping his patients.

    It's a great place if you don't have to use there automated phone system to get through to someone…read more First of all it doesn't understand what your saying half the time and you have to start over again. This happens multiple time and just today I was returning a call that was left on my voicemail about my referral and I was going through the automated system again. Finally got a Patient Navigator and said I was returning a call left on my voicemail. I wasn't able to talk to that person that left the message on my voicemail and had to make an appointment for a consult. So now I have to drive back to the doctors office just to see what the voicemail was about. Anyone else having issues with this Automated Phone System they now have? If so, you need to speak up. What ever happened to talking to a live person from the doctors office you go too. Other than that the Doctors, Staff, and Patient Navigators are great. Been going there for over 20 years.

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    Betts Andres, MD D.A.B.P.M. - physicians - Updated May 2026

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