This is a HORRIBLE company to do business with. It has been over 21 days since my order and my package of 4 books is stuck in some mail facility in Indiana with no ability to find out why it is there and when it will arrive. They use USPS which is SLOW AS DIRT! TWENTY+ days to arrive and still no books.
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There is no phone to call, their online forms are useless with no response, they have no ability to contact them and complain, their "where is my book" page crashes, their support section uses a different login and password than their main site and their main site boots you out for no reason WHILE YOU ARE ORDERING BOOKS!!!! WTF??? They send you some automated texts to get discounts than when you press "Y" for "yes" it does not work to send you anything but instead you get TONS of spam flying at your phone. This company generates unknown SPAM !!! WHY are you doing this? Horrible shopping experience. This is the WORST shopping experience I have had in all of 2019 and 2020 combined with them. EVERYTHING this company is about, everything on their site is broken or fails to work, I hate this company now, AVOID at all costs!!
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Say what you will about Amazon at least they deliver FAST and their customer service is REACHABLE. Better World Books is making the world WORSE, not better. DO NOT BUY FROM THESE PEOPLE THEY ARE INEPT and USELESS as online retailers. This is now the 2nd book order from them stuck in some perpetual limbo of ineptitude. What was I thinking about in trusting them twice!?! Shame on me for believing in this company! I WANT MY MONEY BACK YOU THIEVES! YOU STOLE MONEY FROM ME!
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DO NOT BELIEVE IN THEIR do-good rhetoric on their website, they will steal from you too! Apparently, Notre Dame teaches their students how to con people out of their money then vanish into thin air.
SHAME ON BETTER WORLD BOOKS! read more