Victoria Ragan has been my primary care provider for over 3 years. She listens well, is empathetic…read moreand has gone above and beyond to support me through a major health issue. I have also seen other care providers in this office when she is not available and they have also been very helpful. I'm very thankful to be able to be seen in this office for my health care concerns!

I have been seeing Dr Mary Knox for 13 years. I followed her from Novant to Avance Care. My hope…read morewas that they were trying to be BETTER than a big medical system but unfortunately, they are just like the rest of them, maybe even worse. I am a type 1 diabetic, which is a disability, and I cannot have a preventative care appointment without that being discussed as it impacts my entire health and has implications the blood work that is run during a preventative care appointment. I was billed for an office visit during my annual physical which the billing department stated was because my Type 1 diabetes was discussed along with the medications I'm taking. I told her that I was ASKED about medications (as you always are at any appointment) and she said that I "shouldn't have answered them." WHAT!? I understand these things can be billed separately but it is ultimately at the doctor's discretion (I saw my OB and asked him if I could discuss something or if I would be charged and he stated he "would never do that") and I would never expect Dr Knox and this practice to do so -- and I feel like I was baited into the conversation because of my Type 1 diabetes. If you can't discuss your health at a physical, then what is even the point? Listen to my heartbeat? Sure. I can do that at one of the many other doctors I see to stay alive as a diabetic. I pay THOUSANDS a year (with good insurance) to see doctors and pay for medication that is just to keep me alive. At the end of the day, the doctor is the one that decides what you are billed for by what they write in the notes, and I really expected better from Dr. Knox. To know that I was billed for bringing up my disability and asked about the medications I take feels discriminatory and like the biggest healthcare scam ever.

What an incredible group of people! As a Skyhouse resident, this is a fantastic amenity as most…read moreof those in this residential demographic ignore regular primary care until a catalyst arises (such as a sore throat as was the case for me this morning). Dr. Daniel is extremely nice and attentive and the office is state of the art. And if they accept my insurance odds are high they accept yours! If you just moved here or if your last physician just wasn't your style as in my case, by all means give Reserve Health a visit!

What happened? Dr Biondi doesn't see patients. Diane isn't there???…read more Rude receptionist. Without Dr Biondi & Diane there is NO Reserve Health.

Finding a healthcare provider who genuinely cares, who listens, and is easily accessible has been a…read morechallenge. Dr Logan has been an amazing physician to my entire family. She is always available and even on vacation she's able to assist. Highly recommend!

This boarded Sleep MD is one of the best in the country. He will ensure you are diagnosed / treated…read moreefficiently and effectively. He is one of those MDs that really cares and knows Sleep!! Highly recommended.

From the owner: Our comprehensive and enhanced primary care services include:…read more Comprehensive annual evaluations Unprecedented access and time with your physician Flexible appointment scheduling 24/7 access to your care team via phone and e-mail Quick lab results Personalized medical reports Preventive consultations and evaluations Diagnostic testing, as needed Travel medical services, including prescription refills and vaccinations Hallmark Care physician visits during hospital stays

We just recently joined this concierge style medical practice. Our family physician, Dr. Silva,…read morerecently joined this partnership and we followed her here. You pay an annual fee depending on your family composition. The benefits are many, especially compared to HMOs and other medical practices. Appointments can be regularly made same day or on the next. And the scheduled duration of your appointment is 40 minutes v. the standard 15 minutes. Much more time to talk with your physician and get her relaxed, not rushed, attention. They have support staff in-house. There is a nutrition/dietician consultant. A small gym is available for your use supported by their in-house trainer/physical therapist. The physicians include a cardiologist that works well with the family practice practitioners. As this is a small, personalized practice, the physicians regularly update each other, especially when they see patients who are part of another partner physician. Personal, readily accessible, part of the Novant system, Hallmark is well-connected with truly top quality specialists. All insurance is accepted..at least all of ours is. Now in our 70s, we are very happy and reassured being part of this practice. We will receive great care as individual people, rather than just part of the daily flow of patients. Check it out yourself.

Avoid Novant Health Hallmark Care. I made an appointment for my 99 year old mother to interview…read moretwo of the doctors at this practice with a view to joining their concierge care program. Upon arrival, the disorganized staff put her into a holding room and ignored her for an hour past her appointment time, until we simply gave up and left in frustration at the horrible patient care and attention. This practice is disorganized and, in terms of bedside manner, incompetent. We will go elsewhere for our medical care. Any so called "concierge practice " that behaves in this manner should be ashamed to call themselves healthcare providers. Update: While I appreciate the apology, trust, once lost, is very difficult to regain. What we saw was a level of disorganization and, more critically important to patients, an absolute lack of any concern or caring, both in the office and when I called the receptionist. I have had more caring responses at the Department of Motor Vehicles--a low bar indeed. I sincerely hope that what we experienced is an aberration, and wish you well in correcting the issues we experienced.

I opted to go to the Carolina Natural Health Center in Charlotte after reading through the reviews…read more"they allowed to be posted", speaking directly to the doctor and his team and being informed of how the plan would work. I was told they specialize in natural health and that they would be able to help with graves disease/hyperthyroidism, getting to the root cause and providing "total body healing" as a result of their program. As their website states " we're passionate about helping people with autoimmune diseases not only find relief from their symptoms but also naturally heal their bodies--so they no longer have to live with an autoimmune disease at all". They claim to be a Christian based facility in which that allowed me to trust them even more. At first it seemed they were very organized, setting up appointments with coaches, f/u with doctor and scheduling task to read/view and complete in the patient portal however, after a while I noticed they did not answer my questions promptly in the patient portal... I had to send them an email and call the office to get their attention as to where I was concerned about the huge box of supplements (over 20 different supplements) received via mail. The issue was that some of the ingredients in some of the supplements were specifically hazardous to take concerning the thyroid, it could potentially cause a flare up and end up in the hospital. They will literally send you supplements without going through and checking EACH one to confirm they will not effect your health individually (mind you Ive been in the medical field for over 20 years, so at least I knew better to CHECK MYSELF). Seems like no one will ever care as much about your health as YOUR OWN SELF. I also had an issue with the Kangen water they offer to those that live in the area (which is a nice gesture) however, it made my tongue do a weird tingling thing (like an electrical shock) NEVER had this before drinking this water after many days/a couple of weeks. I asked one of their doctors about it (not sure if these are even real doctors) and I was told that shouldn't cause an issue (brushed me off) only to google and fine out "A tingling tongue while drinking Kangen water (a type of alkaline water) may be a sign of an allergic reaction, mineral imbalance (such as a drop in calcium levels), or an effect of the water's highly alkaline properties. If the sensation is persistent or accompanied by other symptoms, you should stop drinking the water and consult a doctor immediately). Next, I was told there would be two weekly meetings to meet up on zoom with others in the program (which sounded great), Id love to learn and speak with others going through medical healing... but I never received the invite via email. This program was just not adding up to what I was informed and I just wanted to be done with it. I took $6900 out of my 401K to pay for this up front for a "four month program" ...that is $1725 a month!!! I am not rich but I will pay for my health. After I told them I no longer wanted to continue the program (started 12/1 and ended 12/30)... they offered to give me back only $1676.00 WHICH IS TOTALLY UNACCEPTABLE AND AN ENTIRE SCAM!!! Please I warn you, everything in this program you can do on your own. They show you short repetitive videos and a few worksheets every week in a patient portal (very repetitive information) that you can research on your own and probably already know because I'm sure you have researched how to heal naturally beforehand. And ofcourse you get your lab testing in the beginning of the program and once you finish. But it is not worth it. I am so upset, as I am a single mom, I could have used that money for much other things needed. I did not expect them to give me back only $1676 out of $6900. This is not right however, I will leave it in God's hand to deal with them, Amen.

Lots of money & things got worse not better…read more Same program for everyone. Maybe they can handle simple cases but I can't recommend. The first batch of supplements doesn't even have enough servings for the first 30 days & no one tells you this. They put $1000 in your supplement bank it's used up by the first month. They respond by email but never the first day.

After charging 600 for a tongue photo she charged $600 and signed me up for $800 a month…read moresupplements with no guarantee for over 6 mos to expect results . Highly suspect advice She went to a online school only

From the owner: Naturopathic Doctor Randi Shannon believes the so called 800 incurables are reversible. Whatever…read moreyou are suffering from it's time to reach out. We believe in the power of nature. It’s been proven time and time again to be the best medicine for the body, mind and spirit. Preventative medicine is a matter of mind set. 844-275-1056

Taryn was very understanding of my situation and empathetic. She really listens and cares -- when I…read morecame to her I was so broken, exhausted and tired. My health was falling apart, and I could barely focus at work let alone stay for more than five hours a day. I worked directly with Sarah who was very patient and very knowledgeable with her expertise - about 95% of her recommendations worked like a charm! She didn't overwhelm me with supplements only when needed unlike my previous experience with other dietician or nutritionists. I am truly grateful to this practice -- not only did they address my gut issues and other issues causing fatigue, mood swings, lack of focus etc my certified medical doctor couldn't resolve, they completely changed my lifestyle! When I started with them, I could barely sleep. I was having a lot of insomnia and after one to two months of treatment, I was sleeping so much better. I did the gut, Dutch and htma tests recommended based on my symptoms. I now have better control of my life and I listen to my body attentively. I know when my body is screaming for food, water exercise, or when my adrenals are telling me to relax I have recommended six people, and I believe and know they would truly benefit from this. Thank you so much Taryn and Sarah! I plan to use this practice in the future for health maintenance as well. I have never seen a practice so thorough that doesn't over promise yet delivers beyond your expectation -- you all are God send and we need more of you in this world

Taryn and Sarah were so great to work with. The program intake was very thorough, looking at all of…read moremy symptoms and things that I hadn't even considered. I looked into the program initially because I was having really bad acid reflux every night, relying on antacids and meds no matter what dietary changes I made. After completing my GI map and identifying the root cause of my symptoms we were able to target those issues and eventually resolve my symptoms. I no longer rely on antacids and rarely deal with symptoms at all these days!