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    Better Hearing Center

    5.0 (1 review)
    Closed Closed

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    6 years ago

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    Ultimate Hearing - Ultimate Hearing reception area

    Ultimate Hearing

    1.0(1 review)
    25.0 mi

    My husband bought hearing aids from here and has had nothing but trouble with them. The hearing…read moreaids have been serviced more than they have been used. He has been told that he was 'fit' with the wrong instruments but they don't seem to want to fix the problem. He paid $6000 and can't hear. It is very frustrating. He had an appointment with a manager but for some reason the meeting was cancelled. They gone seem to stand behind their product or expertise.

    From the owner: We offer the BEST Technology at the BEST price, and we guarantee it…read more We have 17 convenient locations to choose from serving Iowa, Minnesota, South Dakota and Tennesse. Our Audiologists & Hearing Aid Specialists have been changing lives for over 65 combined years. We offer patients a complete line of hearing instruments from low priced starter hearing aids to state of the art multi channel digital hearing instruments. We provide all our customers with follow-up care. In order to adjust to your new hearing aids it is very important to continue to visit your hearing care professional until you are completely satisfied and comfortable. - Digital and Programmable Hearing Aids - We Repair Most Major Brands of Hearing Aids - In-house and Manufacturer Repairs - Free Demonstrations of the Latest Hearing Aid Technologies - Batteries and Accessories - Amplified Telephone, Telephone Systems and Other Assistive Listening Devices - Comprehensive Hearing Exams and Screenings - We Make House Calls. - Payment Plans Available - Professional & Friendly Service Come in to Visit Us all Walk-Ins are Welcome.

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    Ultimate Hearing - Ultimate Hearing assessment area

    Ultimate Hearing assessment area

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    Ultimate Hearing entrance

    DeFatta ENT & Facial Plastic Surgery

    DeFatta ENT & Facial Plastic Surgery

    1.6(8 reviews)
    65.6 mi

    Negative 0 stars. Billing was not transparent enough with me regarding what my VA prior auth would…read morecover on allergy med delivery. The office did not tell me I qualified for shots only per the contract and I bought expensive drops because everyone guided me toward that option, even the doctor in the consult after the test. Billing does not communicate with staff apparently. I am 100% disabled and qualify for free health care and was told by them too that I could get reimbursed from VA with a receipt. Who wouldn't choose home drops instead of weekly shots? After repeated denials for a refund from anyone, I gave up and resigned to getting shots next. Had a follow up a few days ago where a lighthearted mention of my situation and Billing semantics turned into his imposing egotistical moody "specialist" questioning me because he had no clue what convos Billing had with me and VA. He reduced me to a tearful shaky shell of a person and I kept trying to explain this long story. He called me a liar, and that I insinuated he was a liar, and that staff explained my options. They DID, just not say hey we are solely contracted to give you these shots. And they had no clue about drops reimbursement VA policies anyways. Told him I was so upset I could not rightfully make a decision to do the shots now. No kleenex, no apology, just a "have a nice rest of your weekend." I was so embarrassed and upset. The only nice person through all of this was nurse Jocelyn, at his office.​

    Very disappointed with initial visit. Spent less than 3 minutes, "you need to go see..." and…read morecharged $103. He stood with his hand on the door the entire time and was obviously not interested in helping or even trying to find out what this issue was.

    Better Hearing Center - audiologist - Updated August 2026

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