i am so pleased with my session at Network Hearing today! He answered my questions, explained every…read moredetail of care and his charge was very reasonable. I had gone to Mayo audiology and paid more for much less and will not go there again. I left with excellent hearing and highly recommend this place.

From the owner: Every idea starts with a problem, ours was simple…read more We were working in the hearing industry as hearing healthcare providers trying to help our patients hear better but finding it increasingly difficult to deal with another issue, the cost. Too often we found that patients wanted the help but could not afford hearing aids due to the average price ranging from $4000 to $7500 per set, not including the wireless accessories and batteries. We found ourselves dealing with the corporate heads of private Audiology Groups, Retail Franchises and the Manufacturers who never asked how many people did you help this month, but instead asked how many units did you sell this month? Too often finding ourselves being reprimanded if we were honest with our patients with simple facts like: Most Hearing Aid manufacturers get all of their semi-conductors (circuits) from the same circuit manufacturer. Hearing aids typically have the same circuits powering them from the standard to premium levels, manufacturer software controls which features are available at each individual level. After 8 channels hearing aids provide no additional benefit to speech understanding. Finding ourselves at a cross roads the only solution was clear, we needed to start our own company that was dedicated to the patient care while remaining affordable. So we started Network Hearing to create an alternative...

Price shopping for hearing aids in Eau Claire and Beltone is ridiculously high! I bought similar…read morefeature/function hearing aids from their competitor who was significantly cheaper. C'mon Beltone stop ripping off Senior Citizens!!!!!

I cannot say enough about the folks at the Eau Claire Beltone office. I have been with them 3 years…read morenow and every experience with them has been just wonderful. I wish I could get service like this where ever and whenever I was in need of something. Whenever I had an issue or needed some help setting something up with my phone Dave and the staff was there for me. I wear my hearing aids every waking hour, they have become a part of me. Sometimes I forget to turn them on only to realize the sounds I had been missing. I highly recommend the folks at our local Beltone office.

Was there yesterday trying to get some help for a friend to get his $4,000. Hearing aids paired up…read morewith a new I pad he just purchased. No we didn't have an appointment which the lady said we needed to make. We live 70 miles away. First said she was busy with a customer snd we could wait. Then she gave us instructions on how to do it ourselves. While we were trying to figure it out she came back and said she couldn't do it because you needed Wi Fi and they didn't have it in the store. She wasn't rude but not helpful and apparently didn't want to be bothered. He will go back to the satellite office that paired up his I Phone in their office without any issues.

Miracle Ear 3509 Gateway Drive, Eau Claire, WI required full payment at time of service. Despite…read morebeing told that I contacted the insurance company prior to appointment and I know what the insurance payment will be and my maximum out of pocket expense, Miracle Ear estimated a lower payment from insurance and required a larger payment from me. Miracle Ear refused to honor their contracted Preferred Provider Discount with my insurance company and instead over charged me. Miracle Ear used a confusing hand written billing statement with numbers written over other numbers to calculate payment due. Miracle Ear did not provide an itemized billing statement, even after receiving payment from insurance company. Three months after the appointment I requested an itemized billing statement in person which they printed for me. The statement noted patient payment and insurance payment amounts with a note of an over payment of $1700 and in capital letters DO NOT REFUND UNLESS APPROVED BY ALICIA. When I asked about the overpayment, I was told that they were aware of it (for at least 2 months based on the date of the notation). No one contacted me about the over payment. I realized the over payment when I looked at the EOB from the insurance company. I asked for communication several times from Alicia, the insurance person for Miracle Ear, and she refused to call or email me. My insurance company said that we were over charged and tried to call Alicia only to be told, "someone is looking into it" and they never got a call back. Amber, the hearing instrument specialist, insists that they do not need to return the overpayment that they charged me over 4 months ago. Miracle Ear was upset that the insurance company paid MORE than they estimated and they charged me MORE because of their low estimate of insurance payment. They received $1700 more in payment (from insurance and patient) than they could legally charge for the service because of the Preferred Provider Discount, which they were contracted to honor, but refused. I'm sure they have over-charged other patients, but did not get caught.

Very disappointed with initial visit. Spent less than 3 minutes, "you need to go see..." and…read morecharged $103. He stood with his hand on the door the entire time and was obviously not interested in helping or even trying to find out what this issue was.

ZERO STARS. Went for…read moreHearing Aids and was charged a non-refundable charge of $136.00 for 'hearing expert' (not the hearing test). The cost of the hearing test was already paid by our insurance, so it was a rip off to speak to this 'expert'. But most of all the prices of the Hearing Aids was Outrageous - $5000 - $10000! Went to Hearing Life in Eau Claire and found comparable, quality hearing aids for $1800 and did not have to pay for a 'hearing expert' to speak with us. This place is a Rip Off.