I waited several weeks to leave this review because I wanted to make sure I wasn't reacting…read moreemotionally or out of haste. After having time to reflect, I feel strongly that other clients should know about my experience. I would encourage anyone considering this clinic to carefully consider before subjecting themselves to work with Sarah. Based on my experience, I found her communication to be unnecessarily hostile and lacking in understanding or professionalism. There are other clinics in town that I believe provide a much more respectful and customer-focused experience, and I will personally be taking my business elsewhere. Here is my story: I initially came to this clinic because I wanted my skin looking its best for my wedding. I spent around $800 on Botox with Kassie, and both Kassie and Sarah knew that my goal was to have good skin for my wedding photos. I then wanted to schedule one or two facials before the wedding, specifically to safely remove peach fuzz. A few months earlier, Sarah had used a blade to remove it and accidentally scratched my entire face, leaving small cuts and scabs across my chin. I understood that mistakes happen, so I didn't hold that against her. This time, however, I specifically communicated my concern to Kassie. She recommended a different tool that she described as being "cut proof." When I arrived for my scheduled facial, I was told the tool was broken and that we should reschedule. I had already rearranged my work schedule and made arrangements for my animals to accommodate the appointment. I asked whether there was another service I could receive instead, but was told they didn't offer anything else and that we should simply reschedule. Kassie then suggested calling in a prescription for acne. I provided the necessary information, went to the pharmacy, waited in line, and then discovered the prescription had been sent to the wrong pharmacy. I had to drive to another location, adding roughly another 45 minutes to an hour to an already wasted appointment. A few days later, I returned for my facial and paid around $350. I also asked about fitting in another facial before my wedding, and Kassie told me to call and schedule one. The next day, I noticed an additional $100 charge. When I asked about it, Sarah told me it was a cancellation fee. I explained that I had not canceled the appointment -- Kassie had asked me to reschedule because the tool they intended to use was unavailable. At no point during that interaction was I told that I would be charged a $100 cancellation fee. I would have been much more understanding if this had been clearly communicated to me at the time. Instead, I was charged after the fact and then told that it was simply the clinic's policy. I tried to resolve the issue respectfully over text during business hours. After several messages went unanswered, I received an automatic reply stating that the clinic would be unavailable for several days. I responded that I wished the issue could have been addressed before she was away because I felt the charge was unfair and had never been explained to me. Sarah's response was extremely hostile. She took offense to my referring to her being "on vacation," even though I was simply referring to the automatic message saying she would be unavailable. The conversation escalated from there, and I was ultimately told that I was no longer welcome at the clinic -- one week before my wedding. The $100 itself wasn't the issue. It was the lack of communication, the fact that I was charged for an appointment I did not cancel, and the way my concerns were handled when I tried to address them. I have spent thousands of dollars at this clinic and expected basic professionalism and customer service. Instead, I left feeling disrespected and extremely disappointed. Although Kassie is nice to work with, I would never work with Sarah again.

I've only been to Jill. She is an expert with the fillers and Botox that I have now received twice…read morefrom her. I am happy that I found Sakura after moving to the area. I had a regular dr I'd seen for years for everything, and a couple I've had to try when moving. Those didn't end the worst, but not great. Jill is a true talent.

i am so pleased with my session at Network Hearing today! He answered my questions, explained every…read moredetail of care and his charge was very reasonable. I had gone to Mayo audiology and paid more for much less and will not go there again. I left with excellent hearing and highly recommend this place.

Best Dr. Good service. Keeps pt. Informed..The staff at the cancer center are caring and helpful.read more

The staff members are lazidazical. They did not discuss pricing and informed me AFTER my…read moreappointment that I owe for the contact exam. I have NEVER paid for this with my insurance, but yet they are charging me. They took their sweet time getting things done. Was told it would take 20 minutes for the exams and it took closer to an hour making me late for my next task. I WILL NOT be returning as a customer.

This was the best eye exam I've had. The staff were all so nice and helpful. I saw Dr. Dustin Hetke…read morewho was so nice and helpful throughout the exam. He explained everything he was doing and when I was having trouble keeping my eyes open from how bright the lights are he was very nice about letting me close them and open when I was ready. When it was time for me to look for frames he offered to have someone assist me in showing what I can get with my type of insurance and explain all my benefits. I found a pair I really liked that my insurance covered. I sat down with a staff member, I think her name was Angie, she was very nice and explained all my insurance questions to me. She showed me all the different options for my lenses and didn't make me feel like she was trying to upsell me anything. Also when I turned down a few upsellers she was still very polite and I really appreciate that you aren't pressured into buying more than you're wanting to spend. I'm very happy with my choice to come to this office and will absolutely be back!

Price shopping for hearing aids in Eau Claire and Beltone is ridiculously high! I bought similar…read morefeature/function hearing aids from their competitor who was significantly cheaper. C'mon Beltone stop ripping off Senior Citizens!!!!!

I cannot say enough about the folks at the Eau Claire Beltone office. I have been with them 3 years…read morenow and every experience with them has been just wonderful. I wish I could get service like this where ever and whenever I was in need of something. Whenever I had an issue or needed some help setting something up with my phone Dave and the staff was there for me. I wear my hearing aids every waking hour, they have become a part of me. Sometimes I forget to turn them on only to realize the sounds I had been missing. I highly recommend the folks at our local Beltone office.

I have received care from Steve at Marshfield Clinic Urgent care many times. He is thorough and…read morepatient . Makes pt. feel comfortable. Easy to talk to.

Went in with a leg injury and they claimed it was a muscle sprain but when it progressed to a worse…read morestate within 24 hours and doing as directed I went to another urgent care to find out I had a torn muscle. They had not even checked the area or looked into what was happening and I had to wait for 20 minutes for a 3 minute meeting that lead to nothing.

Thank you for all the helpful and professional care I have received from my regular md and lab…read morealong with the Urgent Care staff. I sure know I can get good care there.

I transferred my kids from MFC to PH because their pediatrician is now at PH. She is great as…read morealways (Dr. Husain). But OMG some of the front desk ppl need to knocked down a notch or 7 with their attitudes. My daughter needed an appointment but the person on the phone said the her ped wasn't taking anyone for the rest of the day and didn't know when she would be open again. She recommended we go to PH UC so we did. I did file a complaint already with financial services (so that is done) and the pediatrician called me back to find out what happened and has already put in notes about the experience so it hopefully doesn't happen again. The snobby lady at the front desk with short blonde/white hair (old woman on first floor) got up from her desk when I was trying to check my daughter (after she cut me off several times) in to UC. The other lady (younger, long hair and nice) was checking me in after the crabtree left the desk. Then the old bag brought back someone from administration that repeated herself like a broken record with every question I asked. She was completely coached and wasn't even answering my question. They must be worried I will sue them, I would sure like to. I did video all of it. It was so disgusting how my daughter was treated and spoken to by the appointment coordinator. Anyway, we ended up going out to the car and skipping UC. For kicks, I tried calling pediatrics again and got AN APPOINTMENT literally minutes later since I was in the parking lot. We walked right up there and got checked in no problem. That lady on the first floor made a mountain out of a mole hill. Just do your damn job; pandemic crap is hard enough as it is. Stop the power trip already lady. If I find out her name I will be posting it here later.

Always accommodating. Professional. From the receptionists…read moreto the nurses and doctors, everyone had been great. I was seen twice for a sinus infection.