1. Better Care Matters

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Texas City, TX

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Better Care Matters

5.0 (1 review)
Closed • 10:00 am - 4:00 pm

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1 year ago

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A-Med Community Hospice

A-Med Community Hospice

1.8(8 reviews)
4.9 mi

I have use Amed many times over the past five years for my mom. She has broken her arm badly…read moremultiple times and had seven surgeries on the same arm, care after pneumonia, and knee replacement. All were good experiences. We are now using them for hospice. The nursing facility called them to assess my mother for a round the clock nurse. She can not even reach for a drink of water. When awake she is agitated and breathes labored. The nurse arrive and did not even stand close to the bed and decided she did not need one. My mother is quickly declining from terminal lung cancer. I asked him to check her co2 level and he said that was not part of the care. I asked him did he have a meter and he said yes. I then asked why if he was not allowed to use it. He did not answer. He kept standing in the room and I told him he could leave if he could not do anything. He spouted off his bosses name and phone number with his back to me. He slammed the door as he left. I followed him out and said I dare you to be so rude and slam the door. He said he did not slam it, just shut it. I have heard that door open and close many more times than I like and it does not slam on its own. I talked in length to the hospital doctors and social workers at UTMB and this is not what her care should be. I also was explained the care by a Amed employee when I sighed the papers agreeing to her care. I am heart broken, angry and mystified by their representative today.

HORRIBLE EXPERIENCE! They lied and once contract was signed we never saw a hospice nurse to care…read morefor our dying lived one or helped our family!!!

Better Care Matters - hospice - Updated October 2026

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