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Texas City, TX

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Better Care Matters

5.0 (1 review)
Open • 10:00 am - 4:00 pm

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1 year ago

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A-Med Community Hospice

A-Med Community Hospice

1.8(8 reviews)
4.9 mi

I have use Amed many times over the past five years for my mom. She has broken her arm badly…read moremultiple times and had seven surgeries on the same arm, care after pneumonia, and knee replacement. All were good experiences. We are now using them for hospice. The nursing facility called them to assess my mother for a round the clock nurse. She can not even reach for a drink of water. When awake she is agitated and breathes labored. The nurse arrive and did not even stand close to the bed and decided she did not need one. My mother is quickly declining from terminal lung cancer. I asked him to check her co2 level and he said that was not part of the care. I asked him did he have a meter and he said yes. I then asked why if he was not allowed to use it. He did not answer. He kept standing in the room and I told him he could leave if he could not do anything. He spouted off his bosses name and phone number with his back to me. He slammed the door as he left. I followed him out and said I dare you to be so rude and slam the door. He said he did not slam it, just shut it. I have heard that door open and close many more times than I like and it does not slam on its own. I talked in length to the hospital doctors and social workers at UTMB and this is not what her care should be. I also was explained the care by a Amed employee when I sighed the papers agreeing to her care. I am heart broken, angry and mystified by their representative today.

HORRIBLE EXPERIENCE! They lied and once contract was signed we never saw a hospice nurse to care…read morefor our dying lived one or helped our family!!!

Houston Hospice - Hospice nurse aide, Gabriel, Houston Hospice

Houston Hospice

3.6(60 reviews)
35.0 mi•Medical Center

This company was excellent with my special ed sister when she was in her end of life stages. They…read morecame out immediately when we got her home and anytime I needed meds, they were delivered within 3-4 hours. Very nice/professional employees and every time I called they answered all of my questions and always called me back quickly. I would definitely recommend this company, they were great. Thank you for everything during a very difficult time in my life.

Houston Hospice - Diamond Team, lasted a week before I had to fire them and find another hospice…read morethat could provide end of life care for my mother. To begin, their intake nurses are rough, belligerent and detached. The lady we got could care less about my mother, she just wanted to do the minimum and get out. Not a single commitment was upheld, not one. We called for support and help four times in the first week and the average time to hear back from someone was two hours, then another two hours for a nurse to arrive. So if you have an emergency, just call the ambulance and have the hospital take care of it, it's faster, and your loved one will suffer less. Now, as a result of me firing them, they became hostile, threatened to make me pay for equipment they left behind and failed to retrieve. They never took into consideration that my mom had died and their employees, having missed the appointment to pick up the equipment, lied and said a dead woman was preventing them from getting it. We choose to go with another company who was hands down better suited for caring for end of life patients. Houston Hospice is a money game, you are a dollar sign, if you are cool with that, then use them.

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Houston Hospice - This is how she look under Houston Hospice care. I even had to raise the bed in the picture otherwise she would be flat.

This is how she look under Houston Hospice care. I even had to raise the bed in the picture otherwise she would be flat.

Houston Hospice - Dr. Trinh, Team Physician, Houston Hospice.

Dr. Trinh, Team Physician, Houston Hospice.

Houston Hospice - Our son visiting in the garden with his Dad.

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Our son visiting in the garden with his Dad.

Unity Hospice & Palliative Care

Unity Hospice & Palliative Care

3.4(5 reviews)
14.2 mi•Clear Lake

I have Medicare Part A and B . I never know the name and even stay in this Hospice. Then one day ,…read moresurprisingly , they reported to Medicare Department I already pass away ! I contact my insurance Cigna and they also said I am no longer insured ! Why they submit a wrong report that stated I already passed away that lead the consequence Medicare Department cancelled my all my Part A & B benefits ? Now I have no health insurance since March 2025 ! I am suffering badly Diabetes , no way to get medicine ! Worst than that , I can't see my doctor for annual check up and dental treatment ! I write down the address of this UNITY HOSPICE & PALLIATIVE CARE to alert all of you to avoid this facility : 2200 Nasa Road 1 # 250 Houston , TX 77058 . Phone : 422 - 2500

Everything started off on an excellent foot. Victoria was prompt with getting over the paperwork…read moreand everything was completed online which saved a ton of time. Yet once Michele White the caseworker took over, she dropped the ball. Although she was the one that shared a listing of providers for cremation, she failed to enter that information under my step-fathers case. Once he passed, the nurse Jariah called a company that is contracted by Harris County to come pick him up as if his family did not already complete our due diligence and make the final arrangements. My step-father was picked up from his assisted living facility and taken away like he was trash and an inconvenience. I had to call around looking for him in the time when we should be able to grieve our loss. Instead, I was forced to contact another company that I didn't even know existed and complete some documents to have him released to the provider we originally selected. No apology was offered. No sorry for your loss. Only call I received was for the family to be blamed for everything. Their staff acted as if our family was not proactive and caring enough to make the final arrangements in a timely manner. I highly recommend to find another hospice provider. These people a cut throat salesmen looking for the newest victims to target. They tell you everything they think you need to hear and once you sign the paperwork, they forget you exist. These people do NOT care about the patient but the billing. e were failed and yet we were the problem. Sadly no one cared nor were they concerned. Run and do not look back.

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Unity Hospice & Palliative Care
Unity Hospice & Palliative Care

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Better Care Matters - hospice - Updated October 2026

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