I have stopped in on two different occasions when in town and was never acknowledged. Actually ignored. Went to Quilt Beginnings then where I had an entirely different experience. read more

This is the place to shop for a BERNINA machine. I had my 40 yr old BERNINA machine repaired and magically while browsing the shop another Bernina machine was purchased! I drive over an hour to attend the EXCELLENT and extremely informative classes about my BERNINA 770 QE and Embroidery unit. I can't express how much I appreciate the expertise of the women who run this store. It is worth the drive to learn about this amazing machine. read more

I bought my first Bernina, a used one, from this business in 1980. I had taken a sewing class from a store that is no longer in business. I loved it. But, before purchasing anything, I needed to make sure that there was a person that could keep it maintained and running when things went wrong. As a seamstress, my work depended on that aspect. That's when I met Laura. At the time, she worked for Beth. Now, she owns the business! I consider it a blessing to have found her. Not only has she kept that used sewing machine from 1980 running, but four other Bernina sewing machines that I own. She is amazing. read more

I had a wonderful experience at Beth's Creative Stitchery today. Ming, an employee, was very helpful to me. I traveled to Ohio from Colorado. I had my Bernina machine, but left my buttonhole attachment in Colorado. Ming could not have been more accommodating. They were helpful and friendly when I telephoned compared to other companies I phoned. If I lived here, Beth's would have a new customer. Keep up the good work. -Granno read more

Saturday I was preparing to go to my guild's sew-in. When I picked up my Bernina I heard something fall off and roll. I searched the kitchen and still have not found the part. It was the button on top that you wrap the thread arLund when you fill the bobbin. So I stopped at Beth's Creative Stitchery in Columbus, Ohio to see if they had the part in stock. Since 1992 I have purchased 2 top of the line Berninas, taken them there for all service needs and recommended Beth's to many friends who also purchased their Berninas too. I had another friend with me yesterday. And Beth's is a member shop of Columbus Metropolitan Quilters (my quilt guild). Laura Livingston (the owner after Beth Schillig retired) was the person I spoke to... she did not have the part in stock. Then she asked if I bought that machine from her. I was honest and said "not this one". (I purchased it from Quilt Beginnings when they closed their Bexley store for far less than any of the sales at Beth's in the previous year.) Also Laura has known me since she also worked for Beth years before she retired. Mom & I owned a quilt shop in town 1979-2006 (we did not sell sewing machines but recommended customers to Beth's). Laura then shocked both of us standing there by telling us that 'she would have bent over backwards to get us fixed IF I had bought the machine from her that day.' When I mentioned I might bring it back later she acted like 'don't even bother.' My friend and I were in shock! At that point both of us decided this is not the customer service we can support. read more

I received a Bernina 440Q as a Christmas gift in 2009, and I had never had it serviced by anyone since the day that I first began using it. However, I recently needed service so I took my machine to Laura, the owner, at Beth's Creative Stitchery. She told me that she was stacked up with repairs and that it would be about a month before my machine would be ready. I needed the service so I left it. Imagine my delight when I received a text from Laura after just 2 weeks telling me that my machine was ready to go! When I went to pick it up, Laura told me that not only had I needed service but that I had also had a broken piece inside the machine, which she had replaced along with new screws. I thought, "Oh, no! This is going to cost so much more than I expected." Not so! The broken piece was covered by a warranty-whew! Service was prompt and given with a smile, something that I greatly appreciate. I will continue to have my machine's needs addressed by Laura, and I will NOT wait 10 years this time! :-) read more

Beth's Creative Stitchery is the primary (and only, that I know of) dealer for Bernina sewing machines in central Ohio. I'm a Bernina gal myself, so this is where I take my baby for maintenence. She's over 20 years old now, and stil humming along without any problems. The shop (by square foot) is about 1/3 sewing machine sales/repair, 1/2 classroom space, and 1/5 project supplies and kits. Very limited fabric selection, but I'd say this is more of a sewing-machine-needlework and technique place. Fairly large selection of books. I did get some nice dupoini silk here for a back of an all-silk quilt though. I haven't tried any of the classes here, but the calendar of events always seems fairly full with interesting projects. My mother has often complained that the service here could be a little better-- she's had some trouble with having specific questions answered and her technical needs supported. Other Bernina dealers seem to offer more machine-specific classes than Beth's, she says. Check out the classes if you're interested in learning to sew. Otherwise, the merchandise at Beth's is limited and highly specific. read more

There is another Bernina shop, it is in Lancaster Ohio - on N. Pierce. It is nice to know there are a couple around, takes the worry away when you live a good distance from Columbus. However, I am buying my machine from Beth's. They by far have the best classes available. I am new to Bernina and need to learn ALL that I can about this great machine. read more

Far and away Beth's Creative Stitchery is the best source for your sewing needs. If you have purchased a machine and you don't know how to use it, you didn't get it from Beth's! The shop sets up the buyer/sewer to be successful not only through the extensive free classes that come with the machine purchase, but through the outstanding customer service provided by every staff member! They have become like family which is a testimony to their caring spirit which drives the store's mission! read more

I have been a customer of Beth's Creative Stitchery for over 13 years ! I have purchased two Bernina sewing machines from Beth's ! They take the time to fully explain what models are best for you based on your needs . Once you have purchased a machine there are several classes you can take for free to learn more about your particular sewing machine/model ! The classes are highly informative and provide one on one assistance as needed ! Beth's also provides written instructions with each class for note taking and reference. I highly recommend Beth's Creative Stitchery for your all your sewing needs !!! read more