Wonderful Inn to rest our head at. Bed was comfortable and super clean. The inn offers lot of…read morecharm to explore.

Beautiful location in a quaint town. Ask for room with newer mattresses. Excellent customer service…read moreand good food for breakfast.

My husband stayed here for a week while he was working in the area. It's a beautiful old place in…read morea cute little town. The people in the town are very nice

Our first time at a b&b. Couldn't have asked for a better experience. Comfortable room, full…read morekitchen, overall wonderful & pleasant experience. So much better than a hotel room. Price was way less than I expected, too.

An oasis in the middle of nowhere... lol, no disrespect intended as this is a beautiful area!!!…read more My experience was spot on. I had been working in Norton over the weekend, @36 hrs straight and needed a nap so I called the Comfort Inn in Big Stone Gap and they said they had a room ready for me... mind you, it was 9:30 AM!!! Very pleasant folks... went to the room, clean and no smoking... heck, I smoke and can't stand a smoking room (smoke outside when I'm home as well) and woke up 5 hrs to head back to work. Again, nice hotel and spot on staff!!!

Crooked. I reserved 3 nights at Quality inn for October 2025. I called corporate office listed on…read moretransaction to cancel entire stay on May 14, 2025. Quality Inn billed my credit card for $150.60 on October 8. I called corporate office again and they said they could not fix the problem, but the hotel would be able to credit their error. I called Quality Inn manager who said to call corporate as they couldn't credit the error. My friends stayed there and had to leave because they had roaches in their room, filthy sheets, and poor service.

Super clean, great atmosphere, beautiful mountain setting. I kept looking for Aunt Bea but found…read moreher younger, former self in the restaurant, (see photo of waitress). Lots of friendly, fresh scrubbed, and eager, faces. This is Mayberry with Internet access. Ranzo

I have never made a complaint to a corporate office but several things are clear, this place should…read morenot be accepting money or having customers under a nice logo like holiday inn. You expect the basics right. WRONG! No hot water in the morning, none.. not a drop. No gym, under renovation no pool under renovation, the furniture was broken. This place is a wet hot mess.

I have been staying at this hotel off and on due to family issues. The staff is very nice and…read moreaccommodating. The rooms are clean and comfy. They offer a decent breakfast buffet in the morning and have coffee all day in the lobby. I would highly recommend! It is the only hotel in Clintwood. The grounds are very well maintained as well.

Was very impressed. For the price, the place was actually clean and helped me get a good night's…read morerest.

Nice! Slow check-in but a lovely clerk who was extremely considerate of guest needs! Complementary…read moresnacks for our night (which had a snowstorm predicted to hit) had some microwaveable soups... Extremely nice touch! SUPER DUPER hot water, felt like a good room for the price. Room was clean, towels and linens were decent enough... Minus one star just because the room smelled "off" and some other guests were clearly smoking in the non-smoking rooms.

This stay was absolutely horrible. Very nice staff, but…read morevery short staffed to do anything. No room maids for 4 day stay, no towels had to ask and only got them once. Toilet broken, mold in tub, no hot water, all shades were broken, mold and dirt on plastic curtains, ice machine broken, rear door lock broken do anyone could enter, bed concaved in middle. Just a very bad experience for a Wyndham place. Have like 6-7 reviews that they sent and no response except thanks for staying with us.

Private sole hotel brand…read more I arrived in for an early check in and I found that this hotel was located in a residential part of the city. There are not too many restaurants, if any, lots of houses, a church, etc. The entrance is only on one side. If one were to drive in according to the "Maps" app, it will take you to the one road (this is the only road to access Benham). Trust me, I tried the road next to it thinking that was a way to the back parking lot and I was already on someone's property (thinking I was going to get threatened or shot) Anyway, the entrance on the one road that the "MAPS" app leaves you on is on the left and there are four spots for registration only parking. The rest are behind the hotel, which one will have to take what looks like an impassable entrance to get there. This needs to be fixed because it is a liability on the hotel if a customer scratches their car against the wall, on the turn. Issues with room: Some other things I noticed were that the door to the hotel room reflexes to closed, which means you need to push it a bit more than a usual hotel door and while carrying luggage in, it could become an issue. There were a lack of outlets I found in the room. The outlets I did find were in inconvenient places like near the t.v., at ground level and near the sink. One will not be able to work on their laptop in this kind of setup. There is no elevator in this place. One will have to carry their luggage up the stairs. The walls are paper thin. I could hear a gal and guy next door to my room. I could not hear what they were actual saying, BUT could here them speaking something. From the atmosphere, I love the couches in the hallway. I had a chance to sit in one of the comfy chairs. Overall, the concept of a schoolhouse is great, but it needs to be more modernized in terms of hotel standards (elevator, widened entrance to the back parking lot.) Requested items: If you need an iron and iron board, you will have to request this at the registration desk (on your left when you enter this hotel). If you want to inquire about complimentary snacks, you will have to request this. They do have free snacks and so one can skip the vending machines. I ended up spending a $1 because I thought that was all they had. They also have a carbonated beverage vending machine as well (all I survived on while here was Great Value Glacier Ranch chips, Yoplait yogurt, water, and trail mix for dinner. In the morning, I ate Cinnamon Toast Crunch in an out of a to go container and a honeybun.) Edit: I checked on my cell phone and yes, there are literally no restaurants close to this place (everything is actually in the neighboring city of Cumberland, KY). Bathroom standards: Good ply toilet paper. Thick. Soft, fluffy towels. But bathroom fan is loud and makes grinding noises (room 1942). Suggestions: This hotel could use a business center for guests. And a fun comment...... This hotel is interesting, an old school house turn hotel. I am not sure why they do not have THOSE kind of conventions held here. You know those...non-vanilla relationship ones....SCHOOL HOUSE. ;)

Pretty building, but lacks many simple amenities better hotels have, such as coffee, breakfast,…read moreetc. There is a restaurant but its only open on Fridas and Saturdays. There isn't really a decent restaurant for 20+miles so this lack of dining leaves a lot to be desired. Simple coffee machines in the rooms would be huge. While attempting to eat at the restaurant, I was asked to move my table twice, and then was told they were out of what I ordered. Locals seem to get preference over guests at the hotel. The entire operation is poorly run, and lacks basics. Either do it right or shut it down.

So far, so good. I'm renting a one bedroom suite (apartment) for $450 a week while working in the…read morearea. It's a great little place with all the comforts of home. I work nights and it's so pleasant not getting woke up in the middle of the day while trying to sleep.

The convenience to the grocery store was perfect for our time there. We worked with the Let's Fly…read moreWisely Event in Wise, VA and needed a place to work and also sleep so it was perfect for us. The hospitality of the owner was very nice to see as well.

Thank You for the welcoming attitude. I would like to say that this location was worth the stop and…read morethe fella Bryce at the front desk was warm and extremely welcoming not only to us but to all that engaged him. He's definitely a keeper..!!! Ps we also had a nice chat while on the road and because of his warm and engaging attitude we drove the extra way to stop here and we are glad we did ....!!! Thanks again for the hospitality....

Great rooms and value! The room and hotel were exceptionally clean. The gym was stocked with…read moredumbbells from 5 to 50 lb and several cardio machines. The pool was was on the smaller side but big enough. We stayed during the week so it was never crowded. We had a king bed suite room that included a pull out couch. We loved the extra space for our toddler to romp and roam after a long day of driving. The bed was comfortable and included several pillows of all comfort levels. The walk in shower didn't leak any water upon entry or exit! Staff were incredibly friendly at both check in and check out. Breakfast staff were attentive and helpful. I dropped 1 star for 2 reasons - 1) breakfast was good but limited options. It was well stocked, clean and staff was so nice so I kind of feel bad for dropping a star for this but it's nice to have a little variety beyond the basic norms. 2) there is one hill that serves as the entry to 3 hotels. They allow tractor and trailer trucks to park along both sides of this entry making it one lane in and out. You will also sit and wait while these large trucks back up several times to fit perfectly on the side of the road. We would stay again despite the 2 things mentioned above!

Wonderful hotel in the town of St Paul Virginia. Our friends suggested this when we were planning…read morea visit and we are glad they did. Such a lovely hotel with amazing staff. The manager, Bobbi, was so kind and friendly and made our stay extra special. We were given a suite with a living area, two bedrooms, and large bathroom. The rooms have mini fridges and a small breakfast is brought to your room in the am. They have a nice coffee, tea, and water station in the lobby. There is also a Mexican restaurant, Nuevo Porto, on the ground floor. It was cold so we ate there a few nights and it was good. Loved this hotel, and we will definitely be returning on our next visit to this atea.

This hotel is so unique and the staff made the visit especially pleasant. The rooms are spacious…read moreand the decor throughout the hotel is stellar. The staff was so understanding of our UTV rental situation and we were so impressed with their willingness to make it right. We will definitely be coming back next Spring and try the Clinch River kayak adventure. Anyone wishing to experience kindness need look no further than the staff we met at the Western Front. Also, check out Clinch River Outfitter and the dining experience at the Mexican/Seafood restaurant that is connected to hotel is wonderful. Great get-away to a beautiful spot in the Mountains of Virginia.