It's not like anyone is happy to be at a laundromat…read more This is probably the nicest laundromat in Burlington. I've been in nicer laundromats -- there's a super nice on in Aurora --- and I've been in many worse ones (pretty much everywhere else). This one is okay. It seems well maintained and the machines are fairly clean. I like that there are giant washing machines, so if you have a ton of laundry to get through, you can pile it into one huge washer and save some time. There are some pretty big dryers as well. The place is brightly lit and while not spotless, it's mostly clean. My daughter and I were there during the evening, but she told me that she'd been there during the day and that the owner is normally on-site, overseeing everything. If you have to go to a laundromat, choose this one.

I have found the owner to be super helpful, he keeps the place clean and I get my laundry cleaner…read morethan using the machines in the nearby apartment building I live in.

I was extremely disappointed with my experience there…read more I brought in a pair of working pants and a simple silk dress for dry cleaning and to my surprise, the owner asked a surcharge of four dollars for my dress which he said did not qualify as a "simple" dress. When I asked him to show me an example of such a dress in the store, he could not show me a single one and as it turned out, he had charged everybody four dollars more than the advertised price. Finally, when I decided to have the pants dry cleaned only, he produced a new bill, but added a 50 cents surcharge for the same pants that he had given me a bill for 5 minutes ago! I found this extremely shocking. This is truly false advertisement and unfair business towards their customers. I will never go back!!! Valerie WCY MD June 2012

From the owner: A professional laundry , dry cleaner and alteration specialist located in Oakville. Providing a new…read morestandard in service unlike ever before.

The staff are great. Margaretta went above & beyond to help me get some alterations. It was great…read moreworking with such a professional friendly person. Make sure you pay her well. These type of people are very special. Thanks again for the great dry cleaning too. My clothes came back looking brand new! Terrie Burlington

I always bring My Coats, Jackets, Pants etc to Spotless Cleaners in Burlington. and the do an…read moreAmazing job Always. S. Comeau

Owners on site which is very helpful; they're also friendly. Establishment is very clean and…read morewashings are reasonably priced. Lots of washing machines and dryers. My clothes came out smelling like my detergent, not other people's stuff--huge win there! There is climate control, too, which is important when all those machines are turning! Clientele are friendly with the owners and pleasant all around. The atmosphere the owners create is one where you want to go back!

DO NOT BRING CLOTHES TO BE ALTERED HERE. Absolutely terrible. When I called the owner he basically…read moretold me to F off and slammed down the phone. Terrible customer service. Do not bring anything here.

I have gone to this dry cleaners for years now and at the first sign of a problem... the owner…read moretreated me like dirt! I took a bedspread and cashmere blanket to have both dry cleaned at the end of Dec/17. Paid almost $70 for this and received both back in a lovely zipped plastic bag... ideal for storing them away until needed. Fast forward to late April, I pulled them out to place on my guest bed...only to find mould on them. The only way that can happen is that they were placed in the bag damp. I went to Roseland and spoke to the owner who first tried to accuse me of putting the blanket in the bag as he did not recall cleaning it. I produced my bill and told him to look at the bill they wrote up....it clearly stated the blanket was a part of it. He said he would try to clean and then if unable to fix the issue, we could talk about compensation. Today, 2 days later, he called and told me it is my fault and that he is not going to do anything about it. This is not the way to run a reputable business! Mr. Owner... DO THE RIGHT THING and at the very least try to clean them again. Shame on you!! Would have given a zero rating if that were possible.

From the owner: Dry cleaners& Alterations Flat Price,Free delivery,Fabulous…read morequality Dry cleaning Service  includes: Garments,shirts,wedding Gowns,Leather,Suede&Fur,Rugs & Carpets,Drapes,Pillows,Blankets,Duvets & Comforts,Purses & Handbags,Same day Service. Alterations : pant shortening From $6.99, Blind Hemming  from $8.99   Free delivery service for dry cleaning , please call or  go to store to check our  routes and schedules for pickup and Drop off service.

Please save your clothing and try someone else. They ruined an important article of clothing and…read morepawned it off as a head office issue with vague descriptions, 'or perhaps, maybe refunding partial value of the item if head office approved it, one day'. Only after arguments did they agree to refund the item that was ruined. Not before telling me that small businesses are struggling (as if they knew if I was struggling myself or not). I'm all for supporting local and small, but this place is not worth the stress and uncertainty of being taken care of properly. They do not take responsibility for their services unless forced, best to go somewhere more reputable.

Completely dishonest. Went there to get two pairs of pants hemmed for my boys for their…read moregrandfather's funeral. The owner, hearing the word funeral, quoted $45 plus tax per pair of pants saying that it was a rush service for Sunday to be ready by Thursday at 4 PM and even at that they might not be ready on time. He said if I was willing to pay cash then he could do it for $35 per pair. I don't know anyone who would pay that much for some low end dry cleaner to hem a pair of pants. He barely knew how to measure. He told me they had nowhere to do the fitting so my boys had to go to the Fortino's washroom to try on the pants so he could get the length correct. With that price quote, and no guarantee of having them on time I took the pants and left. I was able to find a very nice local lady who had her own business of alterations who charged me $15 per pair, which is completely reasonable. The next day I called back just to see what I would be quoted if I were just calling in. The same person answered the phone and he quoted me $25 per pair. He said, depending on when I needed them. If it would be a rush, it would be a different price so I asked him what that would be, and realizing who he was speaking to, he then hung up the phone on me. Do not go to this place for your services. They will completely take advantage of you and rip you off. if I could rate it at zero stars, I would.

From the owner: Excellent Service and Cleaningread more

I brought my garments to be dry cleaned at Stitch it on a Saturday and was told they would be ready…read morefor pick up the following Friday. They took my name number and I pre-paid for the items. Got my receipt and left. I went to pick up my garments on Monday of the following week but I didn't have my receipt. i told the lady at the counter I didn't have the receipt and to check the computer by my name and number. in the process they couldn't find my order and she refused to check the store for my garments. The only thing she wanted was the receipt. She had no customer service skills and treated me as if I was trying to scam the store. I was very frustrated and got into an argument with this very rude employee who pointed her finger in my face and offered no solutions to my problem Upon leaving the store they followed me to my car took pictures etc. I called their head office and emailed them and they haven't responded to this day. Please don't do business with Stitch It they have no customer service skills and a very rude. long story short I went back to the store a week later to get my dry clothes and discovered they entered my name on their computer incorrectly and hence the issue with locating my name and order. The entire problem was caused by their employee mis spelling my name. This business is a complete joke stay away.

I took a dress in this evening to ask what could be done to alter it and give me some more space in…read morethe rib area as the dress will not zip up all the way in that section. What I expected was to discuss some options to alter the dress so that it can fit. Instead, I received a lot of head shakes of "no" and a dismissive attitude by the person on shift. I was told to get the same material and then they can alter. I won't be able to get the same material. I wanted to discuss some other ideas with the person on shift, but she kept rudely interjecting before I could finish what I was saying. As a business that people rely on for alterations they can't make themselves, is it too much to ask that the people working for the business listen to the potential customer's ideas and questions and talk through a few options? Not just tell the customer they need to go do something they won't be able to achieve. Really disappointing.

She did a great job on my clothes, and none of them were simple. Thanks Zahra! By the way, she also…read moremeet my rather right deadline with a day to spare.

What a fantastic experience! We took many items to Zara in November 2021. Lots of mens collared…read moreshirts....long sleeve and short sleeve. Zara was able to taper this in and they turned out great. Zara also took in and shortened a few different mens dress pants. Not just at the waist but all the way through. We went to her home and she had a private area for getting dressed and undressed. Zara is so lovely. Lots of experience. Reasonably priced. And all of our items were ready when she said they would be. We won't go anywhere else now for alterations. Thank you Zara!!!