Tony is great at what he does!! I have been other places and he definitely offered me top pricing…read morefor my items. This was my first time working with him but will definitely not be the last. Oh and came to me so I didn't even have to travel anywhere! Doesn't get much better then that!

Only had a phone conversation about something---BUT---the two gentlemen I talked to could NOT have…read morebeen nicer! When I want to buy something they CAN sell, I will go to them!

This place is a joke. They try to low-ball u on good stuff…read moreAnd get a attitude when u call them on it. They treat ppl like they were dope fiends poor customer service

I have bought a few guitars over the years from these guys. Always priced right, and they don't…read morehide anything. Good guys to deal with. Never pawned anything anywhere, so I can't comment on that aspect. To the guy whining about silver eagle prices being a couple dollars "high"? lol! Then don't buy 'em scooter!

i won't be buying any silver eagles from these guys…read more Overpriced. Quoted me $22 for silver eagle. Should have been $19.50.

Great selection and great prices! I will definitely be back! My mother was also very impressed with…read morethe selection and quality!

From the owner: Established in 1993, Mentor Jewelry and Loan is a specialty pawnshop, and specialized only in…read morejewelry and coins. We make loans and purchase jewelry, gold, silver diamonds, watches, coins, currency. We also have retail jewelry & Coins, and offer jewelry repair.

Went to turn in 20 ounces of pure silver. The current market value was $28.85 snarky kid behind the…read morecounter offered $220 for it . I told him that's not even half of what the market value of it is he said it's not worth my time the place reeks of wet dog and was filthy. I went down the street and got fair off for.

I'm presuming it was the store owner who told me my solid gold bracelet was fake. Which I…read moreundoubtedly know isn't true because I just had it examined at an actual reputable jeweler (Cleveland Jewelry Designs Lyndhurst). It blows my mind that a business titled 'Gold Star' can't differentiate solid gold against fake gold just because the bracelet is antique and original. So you do get a bad review unfortunately......DO NOT COME HERE TO DEAL JEWELRY.

This business has top quality customer service. They went above and beyond for me, with a…read moreprofessionalism and ethic many business are lacking. I'd definitely do business again with them! Thank you Aaron!

Nice people. They guy with the beard is funny. They pay pretty good for the gold I sold. The…read moreonly thing is they don't have anything out for sale.

I walked in, looked at a few cases, and then Ken approached me. He was very friendly and able to…read morehelp me with everything I needed. I would recommend seeing Ken if you are in need of jewelry.

Warning long rant... I have been in on several occasions due…read moreto a piece of jewelry that I had issues with, between diamonds falling out days after I received it to a link just coming apart (I was told that was just because of how the piece was made) luckily I felt it fall off, had it fixed for the 5th time and 2 weeks later the clasp became loose and fell off yet again... when I took it back AGAIN I was told at this time we should look into trading it in... (ya don't say) well it was a certified piece and after a year the value was to be increased on the trade in value, because we were short of a year by a month sales person A said that could not be honored because it wasn't quite a year... fair enough we will wait... at this point we were done dealing with sales person A and moved on to Sales person B who did make things right I believe... I went in today again explained what I was looking for showed sales person C what I already wore everyday... because I'm tired and don't want to bore you with this long rant I will leave you with Sales person C had terrible customer service as well. We will be looking for another jewelry store with hopefully better customer service.

Horrible service and support very lazy and not very educated if you're considering using this place…read morefor a FFL please go elsewhere have a blessed day

I saw this gun shop from the street just driving past. I'm from the west side of Cleveland. I just…read morewanted to check the stores stock and the vibe. I honestly got the worst vibes from the store worker. I understand i stopped around closing time but that's not a reason to not engage with a customer. I guess it's not like where im from!