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    Best Hope Therapy

    3.0 (4 reviews)
    Open 8:00 am - 8:00 pm

    Services - Best Hope Therapy

    Couples therapy

    Family therapy

    Individual therapy

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    4 months ago

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    11 months ago

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    7 years ago

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    Comprehensive Medpsych Systems

    Comprehensive Medpsych Systems

    3.0(2 reviews)
    7.9 mi

    I was referred to this practice by my therapist after a recommendation to continue my mental health…read moremedication. I provided my insurance information and received my quote for a consultation. To start, Nurse Nawaz was late to my telemedicine appointment. Within 15 minutes, I had been interrupted multiple times while giving my backstory to be told I basically don't know what I'm talking about. Mind you, I'm only sharing my past at this point. Within those 15 minutes, she reduced 25+ years of trauma to drinking too much caffeine. She continued to say, "You should probably consider another therapist if they referred you to me." The experience itself was rude, dismissive and callous. To add insult to injury, the provider tried to charge me the full amount for my 15 minute "consult". $688. Luckily, I have screenshots of the exchange within their mobile app. I have been in battle with their billing department for a month to have the charges reduced to what was quoted. My insurance got back to me today, and wouldn't you know, my bill is being reduced to the correct amount. The worst part of this is that I'm now in a worse spot that I was to begin. Nervous to have another horrible experience like this one and possibly be charged 3x what I was quoted. Nurse Nawaz is deplorable.

    Dr. Caceres literally saved my life! Before I was her patient, I had just been baker-acted, had an…read moreundiagnosed major depressive disorder and was failing out of school. Flash-forward to today, after 3 yrs of being her patient, I am about to graduate nursing school with honors and my depression is under control. For everyone worried about taking medication: you wouldn't shame a diabetic for needing extra insulin, so why shame yourself for needing extra serotonin? Thank you Dr. C and staff for helping me get my life back

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    Ferguson Psychological & Forensic Services, P.A

    Ferguson Psychological & Forensic Services, P.A

    4.5(8 reviews)
    11.9 miSouthside

    EDIT: Jennifer decided to block my personal page on Facebook when I decided to publish a poor…read morereview. Looks like someone doesn't want the truth out. FRAUD. One star is far too generous. When Jennifer started with us we thought she was great. It became a nightmare very quickly. She was to conduct a report for our lawyers after evaluating myself, my ex husband, and my daughter. My ex husband at the time had some issues with alcohol and since been identified as neglectful towards our child. When it was time to publish the report, she kept giving excuses and giving different dates to publish. TWO YEARS went by and the report was never published. My attorney as well as myself reached out to her multiple times, showed up to her office, she completely avoided us. We had to have a judge ORDER HER to complete the report. She still did not do that. She ended up having to return us our money we paid her and even then it's an injustice. Wasted time, wasted money, and even worse my own child warmed up to her and asking "why don't I go to see Ms. Jennifer anymore?" The most unprofessional experience I have ever incurred at the hands of a "licensed professional" and I will be filing a formal complaint with the board. This person shouldn't even hold a license.

    Jennifer is a highly qualified and experienced therapist and remarkably uses her expertise in a way…read morethat is comforting and meaningful. I have had the privilege to work with her for two years professionally as well as have the opportunity to be guided by her weekly to get support with relationship issues and couples therapy support. I've learned so much about how to identify relationship needs, steps to strengthen the relationship, and how to make changes if your partner is struggling to make change. I cannot recommend her enough. Truly she's the best

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    Thriveworks Counseling - Thriveworks cover photo

    Thriveworks Counseling

    1.4(10 reviews)
    18.3 miSouthside

    This company is one of the worst counseling services ever. Customer service representatives are…read morenone caring and does a poor job at resolving issue. If you call 50 times to ask a question about anything you will get 50 different answers. This Company appears to be more concerned about earnings than the wellbeing of their customers/patients/clients. Shame on you, The owners of Thriveworks!!!! Do better!!!!

    Thriveworks in incapable of billing correctly and notifying patients that claims are not…read moreprocessing. Two out of three services my son received were billed to the wrong insurance and have now been sent to collections because we were not notified. SIX WEEKS of speaking to billing representatives (all in countries overseas - one specifically told me she is in the Phillipines) have led to dead ends. They promised to bill to the correct insurance. I heard nothing and my insurance company never received any claims so I continues calling. They told me to stop calling and then emailed saying it was rejected again. However, my insurance company says they never received the claim. The representatives give so much conflicting information and there are so many red flags with their "procedure". I told them to transfer me to someone in the United States for my last two calls. The first person I spoke with was wonderful and could clearly see the issue. Unfortunately, she had to submit it to the overseas billing. They, of course, lied again and basically told me 'sorry about your luck' - they wouldn't even submit the claim. The second person in the United States said if they keep pushing this issue, there would be penalties for Thriveworks!! So instead they are penalizing me for their incompetence - the incorrect bills that were never sent to me have now gone to a collections agency and are $500 instead of $40. I am reporting them to The Better Business Bureau and will be asking my state representative's office if they know of someone who can help me to "inspire" the overseas billing agents to do their job. I gave this company a one star rating only because I had to. In reality, they deserve zero stars.

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    Thriveworks Counseling - Get award-winning therapy with Thriveworks. We've earned 50+ awards for our expert services.

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    Get award-winning therapy with Thriveworks. We've earned 50+ awards for our expert services.

    Best Hope Therapy - c_and_mh - Updated May 2026

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