Just had to post about the wonderful experience with Dale Dean and Dean's Discount Carpet. They had…read moregreat quality carpeting for about 20% less than Home Depot, juggled their schedule so that we could have new carpet in just 2 days (in time for Christmas!), and Rick and Manuel, the installers, did high quality work in a professional and friendly manner. I can't say enough good things about Dean's. if you need carpet in the Ft Smith area, don't make a decision without getting a bid from them. You'll be glad you did!

Very friendly and easy to deal with. I checked other carpet stores and could not find a better…read moreprice on quality carpet. I found cheaper prices, but it was for cheap looking and feeling carpet.

The flooring was good but the service after the sale was terrible. There was bad communication…read morewhen it came to billing. They were so insulting And offensive. We will never go back.

What a great company. Not only is this a group of friendly hard-working professionals, their prices…read moreare quite fair. We had some work done and were very happy with the crew (all great great people) and the final product. Thanks for being there for us, guys!!! We will be back for more floor!

Great people. Very helpful. They listen and give you ideas . They work with you to get the best…read moredesign for your home.

Not worth even 1 star but Yelp would not take anything less. Horrible experience! Hiring this…read morecompany to redo our floors in our home was a huge mistake. When demoing our previous floor, the crew put holes in our walls, caved in floor vents, destroyed a brand new paint job on cabinets, never covered anything in plastic nor did they use a hepa vacuum of any sort. The dust was so bad in our home that the crew suggested we "go stay in a hotel" until they were finished. During this process the owner came out and agreed that the dust was not normal demolition and he would be willing to fix everything. This is where things get interesting and have been for 4 long months. The owner sent "fixers" out that never fixed anything then tried to say we would not allow them to which was a lie nor would the owner respond in a timely manner to our emails. We ended up hiring and paying for people to fix everything ourselves after 3 months. I just paid the balance on my discounted bill that was sent to me within this week along with the threat they would turn this over to a lawyer if I didn't pay by the 18th. Takes great nerve to threaten court to someone you have not made whole due to your mistakes. Lesson learned and will NEVER use this company again.

We used them to install new carpet in our living room and hallway. The Carpet started coming loose…read morefrom the seams and in places along the tack strips. After just a month. We contacted them multiple times including going back in person and they said they would have someone come out to fix it, but no one ever showed up. These people will look you in the eye and flat out lie to you. I would never advise anyone to use them because they are not honest people at all.

This family owned business exceeded my expectations. Very pleasant salespeople and installers,…read more knowledgeable about their product. and very patient with all the questions we had. Everything was ordered and installed as promised and on time. I will definitely use them again.

Family owned business here they are the go to place for all flooring. I've shopped here a few times…read morefor tile floors and they never disappoint. Great associates working here they will work with you. They sell everything you need to lay any kind of flooring.

I came to this store due to the fact that the selection was good. I made a special order for…read morecarpet. I scheduled the install 3 weeks out. I rearranged my schedule to be off work and even removed all of the furniture from my room. The installer never called to tell me that I was taken off for the day due to his schedule. I had to call the store to find out that he was not coming. I felt that I was not an important customer. I live in Grove, OK. I had to pay a deposit in advance to order the carpet. Maybe you should be told that you are not a priority if you live out of town before you spend money. I am not happy with this store. I got no apology, just was told there was nothing that could be done but wait my turn whenever that would be. Maybe this will help someone else who wants to deal with these people.