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Automatic garage door installation

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8 years ago

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Trinity Solar

Trinity Solar

(144 reviews)

These guys were great when selling the system and the also did a nice job of installation. However,…read moresince my install and several requests, I have not received any contact from them at all. I have no idea how the system works, how to turn it on and off, or what the digital display on the inverter means. In fact, I have seen much better installations that look better than theirs. But now, I can only monitor what the system produces. I can't see what I'm drawing from the grid, or how much power I am using. So I ended up buying a Sense monitor to give me that info. Except, Sense advises that I hire an electrician to install it. But the Sense instructions seem so easy that I think I will do it myself. I kind of wish Trinity Solar would do this for me. But, there is no support from them at all. In fact, I, and the people that recommended them to me, are both still waiting for our $500 rebates that we were promised. 9 weeks after the installation?? I'm not sure that I will ever hear from them again? Update Jan 31, 2020 I still stand with the same opinion that there hasn't been any follow up from Trinity. However, I have installed my own Sense monitor that shows me the details of how much Solar is producing compared to how much I am using from the grid. I can say I am saving at least half of what I was paying with ACE alone. That will diminish as the system ages so I'm not sure what the 25 year average will bring. I do know that I have had one roof leak due to the installation but I expect that was due to one ice storm we had where ice accumulated under one of the solar mounts but I am afraid to call Trinity back to repair because it will probably end up in a hassle. It's not leaking now in rain but I still have to repair the damage. Oh well, all in all, I'm happy but at the same time disappointed. But I'll give them another star for saving me money for the time being! But please be advised- do not buy into a set monthly rate. The cost will increase as time goes on. Buy a plan where you only pay a set rate for what the system produces. Or best, if you can afford to invest in it, buy the system yourself so you can capitalize on the SRECs for every 1000kWhs you produce because it will pay for your system over time and may eventually become profitable!

I am extremely disappointed with the service experience from Trinity Solar. The agents and…read moresalesperson did not show up for the scheduled appointments, nor did they send any notification regarding cancellation or delays. Despite multiple follow‑ups from my side, no one reached out with any updates. They collected my personal information but never provided any answers, responses, or follow‑up afterward. This lack of communication and reliability is unacceptable.

Best Door - garage_door_services - Updated October 2026

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