James came out to repair my oven. He unfortunately wasn't able to fix it and I had to buy a new…read moreone. He felt bad that he wasn't able to fix it so he didn't charge me anything. Very nice of him.

Great communication. Timely and thorough service with helpful recommendations. Thank you!!read more

Scheduled Mr Appliance to repair my dryer. He came and woke me up, (but scheduled for window 12-4.)…read moreWorker was very nice. Fixed problem which was a broken door switch. I was shocked, and not in a good way that the cost was $290.00!!!! Feel gouged and this is a rip off. I had to call him back inside when he was in his van, to move the dryer so it was aligned and even with my washing machine. Would not recommend.

The repair technician took 15 minutes and charged 231$. When he left our dishwater started leaking…read moreagain. We can't get ahold of the repair man and they refuse to cancel the payment for service.

fantastic service and very friendly and knowledgeabl. and they fixed my vacuum for free (!) even…read morethough it was no longer under warranty and I didn't purchase it there

something was clogging my vacuum hose. I took it in without an appointment and was greeted by a…read morevery friendly man who fixed the problem immediately with no charge. I do always find them very helpful and have purchased from them many times. highly recommend . great service.

About two months ago, Kens Appliance sent Matt to my home to look at my Samsung oven that had never…read moreworked right. He was very knowledgeable and explained things well. I thought their prices were very fair. When the stove was pulled out there was evidence of mouse chewing and other activities. After Matt and I went over my options I decided to purchase a new range. I really appreciated the time and information Matt went over with me. He is a very nice person. I will deffinately recommend Kens to anyone needing appliance repair. They came highly recommended to me from another appliance repair store that does not service my stove brand. Thank you Matt.

Contacted them about two very simple appliance issues. Was told the diagnosis charge would've been…read morewell over $200, which I was told would *not* apply to the final cost if I had the work done. No thanks.

Called for in-home appliance repair and was connected to what appeared to be a foreign call center…read morewho made an appointment for a local service tech to come to my house for service. The day of the appointment, the call center called me back and toid me they couldn't find any local service techs to come so they were cancelling the appointment. This place isn't local so the business name listed is a scam!

great job! had our SKS gas stove delivered today, kept us informed as to when our stove would be…read moreinstalled. The fellows were professional knew exactly what they were doing made sure the stove was level and aligned with the counter, made sure everything worked and answered our questions. It pays to do business with a full service company. Start to finish top notch!

Happy with our refrigerator and other purchases. Knowledgeable sales personnel and professional…read moreattitudes.

They do not do in-home appliance repair services.read more

Really great initial conversation on the phone and then in person. We were very excited because…read moregood help, heck any help in this part of VT is pulling teeth. In the end I had to chase the quote for days. Chased the contractor for weeks - finally asked if he wanted to be considered for the job because the scope changed. No answer back. Fix-it - I can't even get- it... not a call back or anything. Would not recommend. Hey if they read this and would like to respond, I'm flexible in changing my rating. Stuff happens, I get that. We'll see if I hear ANYTHING back. No value to me.

Had a water heater not heating for long periods making for quick showers. A friend recommended The…read moreFix It Team. I called on a Monday and he made it out that Wednesday. Rob is very friendly and explained what I needed and gave me a quote, I agreed and he did the work in a short time. Thank you Rob and Mike! I'm really glad to have someone to call when this old house starts giving me problems.