About two months ago, Kens Appliance sent Matt to my home to look at my Samsung oven that had never…read moreworked right. He was very knowledgeable and explained things well. I thought their prices were very fair. When the stove was pulled out there was evidence of mouse chewing and other activities. After Matt and I went over my options I decided to purchase a new range. I really appreciated the time and information Matt went over with me. He is a very nice person. I will deffinately recommend Kens to anyone needing appliance repair. They came highly recommended to me from another appliance repair store that does not service my stove brand. Thank you Matt.

Contacted them about two very simple appliance issues. Was told the diagnosis charge would've been…read morewell over $200, which I was told would *not* apply to the final cost if I had the work done. No thanks.

Oleg was great! Super nice guy. Dryer had no heat, so he gave me a quote over the phone, assuming…read moreit was the heating unit. When he took the dryer apart, he called me into the room to show me what he'd found - a wire that had become disconnected. Quick, easy fix, and he charged me a fraction of his original quote. I have his business card on my fridge. I will definitely call him next time I need an appliance fixed.

Oleg was terrific. He came on time. He fixed our oven and it worked the same day. My husband liked…read morehim very much. I am so happy I can use the oven today. He was friendly and polite according to my husband. I would use him every time. .

great job! had our SKS gas stove delivered today, kept us informed as to when our stove would be…read moreinstalled. The fellows were professional knew exactly what they were doing made sure the stove was level and aligned with the counter, made sure everything worked and answered our questions. It pays to do business with a full service company. Start to finish top notch!

Happy with our refrigerator and other purchases. Knowledgeable sales personnel and professional…read moreattitudes.

Always checks in on work done. Is very meticulous and makes sure the job is done right.read more

SCAM ARTIST!!!! . He seemed very professional at first. We gave him $3000 for supplies. He bought…read moreabout $1000 worth of incorrect installation. When we on it, he ghosted us. We are counting our blessings that we only lost $2000 because even though that's a lot of money, if you would've done the job, it would've been incorrect in our house. Would've never been able to hold heat. We have seen too many people get taken advantage of by guys like this. Be careful if you decide to proceed.

We called Upstate Appliance Repair to look at our Samsung top loading washing machine, which…read morestarted making a really loud noise during its spin cycle. Lucas arrived and started right in, clearly familiar with this kind of machine and its issues. He diagnosed the problem quickly and told us what the problem was and what it would take to repair it, which would have cost more than buying a new machine. We appreciated his honest assessment and good advice, and will definitely use his services again if needed.

came fast. Started work had to order another part. Could not get part from his supplier so I…read moreordered the part from Manufacture and part came in 3 days. I set up another appalment text me back would be late never showed . I have not heard from. I do not recommend this company or person.

Our dishwasher and garbage disposal stopped working at the same time. Frank was contracted by…read moreMarcella's Appliances to deliver a new dishwasher. Frank found that power was still running to the appliances. He discovered that the junction box which was located on the wall in back of the dishwasher was shorted and a fire hazard. He installed our new dishwasher and installed a new junction box and relocated the junction box to a new location under our cabinet so that we would not have to pull out our dishwasher to get to the junction box in the future. He was fast, precise and knew what the problem was immediately. Very smart and professional.

I called to set up a time to get a proposal on complete replacement of 2 commercial refrigeration…read moreunits. He answered with "Precision Refrigeration, make it quick" When I told him my name and where I was from he said "talk faster, I'm on a job and probably shouldn't have answered my phone." If this is the kind of customer service he provides, he should probably close the business. I immediately said "Nevermind, sorry to bother you with potential business" and hung up. I wish I could give negative stars.

From the owner: Precision Refrigeration provides commercial refrigeration sales, installations, and repairs in the…read moreSaratoga Springs and Clifton Park areas of NY.

Our washing machine was broken. We were referred to Courtney at Region by another company. Courtney…read moreresponded right away and was able to come to our house very shortly thereafter. He was prompt and professional. He needed to come back the next day to replace a part that was missing, and he gave us tips on how to keep the problem from happening again as well as to make the machine perform even better. We are going to call him for regular service on the machine from now on.

From the owner: Region Appliance & HVACR LLC Provides reliable, consistent, professional and affordable services.read more