Avoid at all costs:
Had Best Care Home Services come out for a simple job of reconnecting my sink and dishwasher after a countertop replacement, through Lowes. What a nightmare this has been:
The technician showed up and started working on the plumbing without knowing where the shutoff was, or trying to shut it off. Water was spraying over my kitchen for several minutes and I had to grab countless towels while he went outside and tried to find the shutoff.
He then cut himself, and was bleeding all over my kitchen, for which I gave him more towels.
He then told me that my garbage disposal was broken, and told me I had to go to Home Depot and buy another, and pay for the install in addition to the job I already paid them for. Interestingly, my disposal worked perfectly fine before they arrived. Somehow, it was broken within the one hour job.
Things went even more downhill from there:
1) A few days later, the plumbing sprung a leak. I called Best Care and they sent the same guy back. He said that he installed the Ptrap backwards (how is that possible?)
2) A few months later, the water shutoff valves he installed sprung an undetected leak in my cabinets, and I now have destroyed cabinet wood and mold throughout.
3) A few months later, the drain pipe from my sink completely fell off while running the garbage disposal (also how is that possible?) and water sprayed out into my kitchen cabinets and floors.
Not to mention their plumber gave me his cell phone number and told me to call him directly for "better prices". Having Best Care do work in my house was probably the singe biggest mistake I have made as a home owner. Please avoid at all costs read more
