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    Best Buy

    2.0 (49 reviews)
    Open 10:00 am - 9:00 pm

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    4 years ago

    Cannot reach anyone by phone- idiotic AI robot. Cannot get status of repair. Avoid this business.

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    Page 1 of 2

    Ask the Community - Best Buy

    Review Highlights - Best Buy

    A few days ago I went to Best Buy and Billy, Aleks, and Nicole in the Geek Squad department spent a total of 5 hours working on my computer.

    Mentioned in 2 reviews

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    Appliance Pro - We service all makes and Models.

    Appliance Pro

    (4 reviews)

    Mar 30, 2026 What ever happened to SEARS? I used their…read moreappliance repair service and what a mistake I made. The service was HORRIBLE, the technician they sent me was HORRIBLE. I spent 180.00 and got nothing for it. The technician charged me 129.00 for a diagnosis that was totally wrong. I even brought the parts for the repair for nothing as the old parts were good and he just doesnt know how to diagnos.Thed technician had an attitude like he hates his job, or he doesn't want gto be bothered. When you call SEARS you get AI because they don't want to talk to you, NO MATTER WHAT! Sears was horrible, the tech was horrible the serviice was horrible. Then he said it would cost me an additional 600.00 to repair the unit and he wanted the money upfront. ARE YOU KIDDING ME! I would give them no stars if I could. I ended up fixing it myself for 150.00 and SEARS was going to charge me 250.00 for the same part and 350.00 for labor. I called Frigidare (they are awesome) and the repair clinic knew just what to do. No wonder Sears is out of business. Bottom line Don't even bother with sears. Go to the repair clinic. Sorry Sears but your appliance repair is going the same way your store went. OUT OF BUSSINESS.

    They have serviced my appliances from washer to cooktop and recently my built in oven. Your service…read morewas so efficient and professional. I'll definitely recommend you to my friends and family. Isaiah was great and also gave me some great tips.

    Batteries Plus

    Batteries Plus

    (15 reviews)

    $$

    In these times it seems that customer service is rare. Companies set up loyalty rewards or…read morecontracts in order to get people to buy their products. Well Batteries plus is the exception to the rule. I walk in as I was having trouble with my phone. A young guy who looked as if he was 12 came to the desk to ask me what he could do...I told him my phone is not even a year old and it was charging right. He looks at the phone then looked at me and said we don't work on Google phones...ughhh but he offered to take to the back and clean the port. No guarantees...needless to say he fixed it and only charged me $10 Highly recommend this place.

    Went to get a new battery and screen for an iPhone, all seemed fine. Got home and the home button…read moreon the phone doesn't work. I took it back, explained, etc. The tech was very understanding and agreed to make it right - a few hours later they called and said the home button broke during repair. Fine, accidents happen. We went over a few options, which seemed pretty reasonable, and we ended up asking them to just refund the screen cost and move the new battery to my wife's phone, which also needed a new one. Not the best, but given the circumstances, something we were willing to work with. We came back after the second round of repair was complete... And after getting home noticed new damage to the screen in my wife's phone (the corner is now lighter than the rest, with a nice streak down to the middle). I'm honestly not sure I want to go back to the same place for yet another repair even if it's free. 4 stars for customer service, 1 star for technical ability. 5 stars for speed of service, but if it isn't good work, does speed matter?

    Best Buy - computers - Updated May 2026

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