Took my Aurora R7 for a dagnostic last Tuesday. Was told 3-5 business days. Seemed long, but I…read moreagreed. Dumb decision. Three business days in, I call, checking for an update. Get told "oh, we're a day behind due to the snow, but it's on our desk now". Fair enough. I wait. Another few business days, through the weekend. I call back. Ask for an update. Get told "oh, it's on our desk now, you're next". Okay. So it shouldn't be long now. I wait. Check in the next day: different guy. He reassures me "its on our desk". I tell him ive heard that 3 times now. He tells me he'll call me back in an hour. An hour and 15 minutes later, 4:20, I go to the store. No lights, nobody's there. Door's unlocked. Place supposedly closes at 5. Go in, there's nobody around. Ring the bell a few times, then leave. Got my computer back 20 minutes ago. Tech made up some BS to the girl running their desk. It's pretty clear he hasn't even touched the PC yet. It's been over a week and a half at this point. Skyview electronics is a waste of your time and money. The place is dodgy, business hours seem to be a suggestion, and the customer service, while polite, was devoid of use. At best buy now. They're going to be a bit more expensive, but this is actually getting done.

Thank you so much, Darren, for spending the time to analyze the error signals coming from my Canon…read moreprinter. You graciously accepted a late drop-in and were really kind, willing, and accommodating. Thank you for the phone cover and I appreciate your knowledgeable advice on what to do next.

We bought a 75" Samsung tv about 18 months ago. The Tv started flashing so Samsung said…read moreto contact Holdcroft Electronics for repairs. There was no more warrantee on the tv. I got a call about the repair for the powering. Note when the tv stayed on the picture was beautiful. Going forward I was told the repair cost will be about $300.00 by Mark. The tv was brought back and left in the dinning room until I could get help to remount it on the wall. So a couple of days latter it was put back on the wall. Turned it on and half the tv is really dark. I called Mark at Holdcroft and he told me that sometimes these things happen in transporting the tv from his shop to the customers home. Then he asked for a picture so I sent it. He told me that some lamps are out and I would need to pay him another 300 to get it fixed!!! Any lawyers out there???

Called them about my Samsung HL67A750, said it was a $70 service call just to come out and have a…read morelook ( fine ) Showed up told him i thought it was the vertical/horizontal adjustment. He said he had never seen this before and it couldn't be that. Told me he doesn't know what the problem is but if you replace the light engine that would fix the problem. Well there are 3 major components to the TV and the light eng. is $800 the others around $200... I wasn't going to blow $800 on a 5yr old TV. I was fine with the $70 service call but he charged me $30 labor fee for taking off 3 screws on the top right corner to peer inside. ( took 10 secs ) BS SO i waited a bit, finally got pissed off at the screen. Did some more goggling and found out it was the vertical/horizontal adjustment and just did it my fucking self. ( Perfect Picture ) I would not use them again....

Reason for visit :My husband needed a new laptop charger…read more Went to store asked clerk . Clerk advised he needed to know the laptop model as we did not we drove home and brought it back Entered store and his college said to me he could not look it up by model number he needed the actual laptop ! Well I should of bee told to bring in the actual laptop ! Which is strange I bought in the past laptop chargers and never was told bring in the entire laptop ( but thats okay ) He did not want to be bothered to look it up on his computer and I insisted ! then when the initial sales clerk came he then changed the story and said he asked he did ask me for the model number if I was in the store but said he told me to bring in the entire laptop ! WHat a liar !!!!!!! But he decided to make an elaborate scene to impress the other college . I told him to stop it and move on ! Because I know you cant debate with a LIAR !!!! They looked it up he came back and he started to go on to impress his colleague next to him the same thing !!! Trying to belittle me ! I finally got mad and said , " I told you just to move on so I can complete my purchase and since you continue I want to let you know I will be going live on facebook to show how you deal with customers " He immediately stopped !!!!!! Unimpressed with the lies and the low professionalism experience today !

Went to the Oshawa location on black Friday to purchase a GPU. After waiting in line my brother and…read moreI showed our phones which had the ad for the GPU open to the employee behind the counter. After looking at the ad, the employee grabbed our two GPUs and brought them to the counter behind the cash. After having the GPUs placed in a bag and only then put on the checkout counter we were able to pay. After purchasing the GPUs we walked outside and quickly took the boxes out of the bags. To our surprise the GPUs we had been given were not the ones we had asked for. After returning to the store not even 2 minutes later were told by several employees including the manager Dan S, that we would not be able to return our items until after the weekend had ended. Absolutely ridiculous rule considering we had not been allowed to hold or even look at the product until after checkout. The only reason they get 2 stars is because there was no hassle when returning the GPUs.

These guys are the best…read more Fast and way cheaper than Best Buy or the box stores. They will also take your old electronics and recycle them!!

From the owner: Home and Office system repair, Remote computer repair and Data recoveryread more