Outstanding service at the T-Mobile store on 10th Street in McAllen! Benito was incredibly helpful,…read moreknowledgeable, and professional. He took the time to explain everything, answered all my questions, and made the entire experience smooth and easy. Customer service like this is hard to find. Highly recommend this location and especially Benito!

My wife, myself, and my parents are extremely happy with our transfer experience with T-mobile…read more From the moment we walked through their door, their customer service was superb. Alyssa was our sales associate and she was patient and knowledgeable. She did not make us feel like our questions were a nuisance and despite needing to spend quite a bit of time with us (we had some issues with our previous phone company), she ensured we received the best customer service possible. She truly went above and beyond, even following up with myself and my parents to ensure we had a smooth transition. I highly recommend this location, Alyssa, and T-mobile. I could not be happier with my new service.

Went to the store in a panic as my phone was suspended. I quickly went to my favorite metro store…read moreat 4009 N 23rd, Mcallen, Tx as this store always saves the day! I was EXTREMELY LUCKY literally have reps Lucky and Robert help me! Robert helped with the tablet upgrade as I have been a very loyal client to Metro for many years. Lucky helped me fix my issue even going as far as speaking with my payment source and got more done for me than I could myself! Lucky is super intelligent, knowledgeable, friendly and helpful! I don't understand why this Metro representative, Lucky, has NOT been given a managerial or supervisor position as she clearly deserves it! Lucky is a super ROCK STAR!

Josue was a great help! Very knowledgeable and friendly. They have a full selection of games and…read moredevices in stock. They stay open late for your convenience. Highly recommend this location for all your gaming needs.

Went to Weslaco location. Not even valid enough to come out…read morein Yelp search... I call as told by the sign at the door yesterday. There's a car parked right in front of the doorway with two guys on the phones laughing it up. I am calling the store over and over and over. They never get attended to. They leave. Then the guy finally answers. He says that he is in the store and he would have answered the phone if I had walked to the door and met with him. Then he refuses to take my payment of $100 in gift cards towards the preOrder which he says he doesn't have yet. It was release on the 3rd. But, with all this madness I understand delays. Why the refusal of payment? So, I call Alamo. They answered quick. No automated service with a "no answer" at the end. She explain the whole thing. Going over there from now on.

I don't know why people complain about Game Stop, but I've shopped at many Game Stop locations over…read morethe years never had any problems or bad experience. Though it's sad that most PC games are going digital now on Steam so Game Stop has pretty much quit sales of most in-store copies of PC games at many locations I visit but they can still order t hem and at times do carry PC games. Though if you buy any games for PC, make sure it doesn't have "Denuvo DRM" if you're not familar with what Denuvo is it's crappy Anti - Piracy software which is embedded with your game and doesn't stop piracy because face it games are cracked within 24 hours of release, and often on same day as release put online for free, but sometimes delayed before being released to the public by crackers. Point being that What Denuvo DRM does which is included with Digital Games from Steam, and in some copies of games sold at Game Stop / Best Buy for example is it slows your FPS, and over-all performance of the pc while the game is running, yet you are legally paying $50 for it. Also consoles such as PS3 / PS4 are heavily anti-consumer when it comes to repairs and it's the reason I recommend PC gaming over consoles as for around $800 you can build a pc that will last you 5+ years if taken care of properly, and around $2000 you get a really good gaming pc that can last many years compared to consoles. In Fact a PC that is taken really good care of will basically become (EOL) End - OF - Life before it goes through any high-cost failures, which basically means the hardware is so outdated it can't run modern games or software and has to be updated.

Terrible service. Place smells like day old Doritos. I bought a copy of Barbie Dreamhouse Party for…read morethe Wii and I went home that day with high hopes. Turns out, they had given me a broken disc. I go to sleep angrily , and I go back the next day. There was a long line, but all I wanted was a refund. Line didn't last 10 minutes, but for some reason I had to wait 3 HOURS. They gave the refund to me, but they are slow and incompetent. 1 star.