Have scheduled a reasonable job and price. Seemed more worried about the job being unnecessary and…read moresaid a complete kitchen faucet replacement would be more advantageous. With a 10 year warranty, had it repaired with warranty parts. Update: requested return of the plumber to follow up on his repair as a problem still existed. Plumber denied there was a problem. A handle adjustment is all that is needed. I was uncomfortable with conversation finally cancelled the return visit. I do not recommend.

We have used Servant Plumbing twice for our Mt. Pleasant home. They are responsive & terrific…read moreplumbers. I highly recommend them to anyone in the Charleston area.

Chris was wonderful, he installed a new garbage disposal, fixed my faucet and water flow in my…read morebathroom and flushed out my tankless water heater. He was fast , informative, kind and professional!

I was called and offered a "complimentary whole home inspection" only for them to get to my house…read moreand say it was just the hot water heater. Great marketing technique, terrible waste of time and follow thru.

Do yourself a favor and call ANY other plumber than 1-Tom-Plumber in Charleston, SC! Our HOA…read morecontracted them to complete a mandated HVAC drainpipe cleaning for the complex. The guy cleaned the drain and then decided to open the T&P valve on our water heater. That unseated the valve, causing 9,000 gallons to drain out of the hot water heater before we finally identified and corrected it. Between the water bills, electricity to heat all the draining water, and leak detection agency we are out $1000+. What did regional manager David R have to say when asked to be reimbursed? It was MY fault that there was sediment in the tank. Hello, your guy SHOULDN'T have touched the valve.... asked 3 plumbers to confirm it. He even had the nerve to say his list showed our tank was in good condition. Why were they looking at it at all? They were supposed to be snaking the HVAC drain. Feels like they created a problem to drum up business for a new hot water heater installation. Are they reimbursing us for the costs incurred by their negligence? His words: take us to court. We've gone many times and have never lost. Do yourself a favor and avoid this company!!!

From the owner: Welcome to 1-Tom-Plumber, your trusted plumbing and drain cleaning experts in Ladson. We offer…read more24/7/365 service for both residential and commercial needs, specializing in leak resolution, drain clearing, and emergency plumbing services. Our commitment to reliable and responsive care ensures your satisfaction with every job. Contact us for fast, professional service in the Charleston community.

The technician was very prompt, professional and friendly. Explained everything so I could…read moreunderstand it in order to make an informed decision.

I recently hired Preferred Home Services when I had an issue with a digital thermostat. Their tech…read morewas extremely helpful and was able to replace the unit, but I was floored by the total cost of the visit. The service call was on a Sunday, so I certainly understand the premium charge. But I was essentially charged $500 for labor to unplug and plug in a new thermostat (a $200 part). No new wiring, just plug and play. The tech did check the furnace and air conditioner, but my total bill was $700. Again, I understand the Sunday premium charge, but a $500 labor charge is way too extreme. I'm rating them a 3, only because the tech was very helpful, but I would have rated them much lower because of an obvious price gouging practice that this company uses, which was extremely disappointing. I've learned a very hard lesson to never use them again..

small hiccup with the appointment in the beginning but was resolved quickly. Great techs, even…read moreshowed me where the relay was burnt. replaced on the spot at a fair price. Cleaned everything. great company

It was Sunday evening when I discovered a plumbing problem at the house. I decided to put out a…read morerequest a quote through Yelp so I could see who was available and get some pricing for Monday morning. I've had this issue happen years ago so I was pretty confident in the fact that I needed my main line snaked/augered. I feel like the whole point of doing these requests is to get the info you need without a bunch of phone calls and visitors to the house, but it feels like pulling teeth trying to get a quote out of someone. I understand there are variables, but I'm including a description of what I need... at least give me a ballpark. While Holy City is one of the ones that would not offer any pricing, they did offer a free estimate and they also got back to me Sunday evening within minutes of putting in my request. I went back and forth on the app and set up an appointment for Monday morning between 10am-12pm and was told I would get a text 30 mins before to let me know someone was on the way. Well 10-12 came and went with no tech, no call, and no text. I did shoot them a message at that point letting them know that nobody came. A while later, they sent me a message saying that my appointment time had changed and would now be between 3-5pm. No apology or acknowledgement of the missed appointment from that morning. So I replied, "No thank you. You already no call/no showed our first appointment". I get no response on the app so I figure what's done is done. Then I get a text around 3:15pm letting me know a tech is on his way to my home. I responded with a shortened version from above and that I no longer wanted service. Then it seemed I was getting a new message from an Aaron D stating he canceled the appointment and was sorry for the confusion about my appointment. I pointed out that there was no confusion about the appointment and that I was ready and waiting the whole time to which their tech no call/no showed. Then they just reschedule me for 5 hours later with zero explanation or apology. At that point, the problem was already fixed by another plumber from another company who was more reliable. From there, Aaron did apologize for the inconvenience and acknowledged that the mistake was on their end and he would deal with it internally. Based on other reviews and the quick response to my initial inquiry, I was really looking forward to a great experience. Maybe this was a fluke for them, but I can only go off of the experience I had and it was quite disappointing. I'll add an extra star for Aaron reaching out to remedy the situation and acknowledging their mistake, but I won't be recommending them to anyone else.

We had a nice meeting in our home with the salesman, he discussed our options. We really needed a…read morenew system as our was 12 years old. We got approved on the spot for a new system, scheduled the install for a couple of days later. They showed up on time, and they completed the job by 3 pm. They cleaned up and removed the old system. The air conditioning felt amazing and worked so silently, we could hardly tell it was on except the temperature got to my comfort level within hours. I am more than happy, I am grateful since I am retired and spend a lot of time in my home. Thank you so much for your help!

The tech was great however....they charged me $998 for 2.5 hrs labor…read more By the way, NO PARTS needed. I will never use them again and I suggest you get a written quote.

My wife and I live in Bluffton and contacted All Plumbing about installing a gas fireplace unit in…read moreour home. They had a technician available that day and got them lined up to come out. The technician (Zack) was friendly, professional and knowledgable and took the time to carefully install the unit, and ensure it was working correctly. We were very impressed with the care and time that he took with the installation and would certainly use them again. Highly recommend!

Scammers: Pairing Predatory Prices with Initial Trip/Assessment Fees to Generate Revenue…read more They utilize "standardized" pricing cards to push their predatory prices. I received a quote for over 1,000$ to install 2 spigots that are already next to the appropriate water lines. Had another certified and insured plumber show up the same day and do it for under $300. I am including the picture of the invoice from the other plumber and a screenshot in which All Plumbing tried to buy their way out of an honest review. Read the other negative reviews like the one from Barbara H. before scheduling with them. Companies like this don't belong in Berkeley County.

I've consistently received excellent service, and my most recent experience was no exception. From…read morestart to finish, everything was handled professionally, efficiently, and with great attention to detail. A special thank you to Caleb, the service technician, who truly went above and beyond. He was punctual, knowledgeable, and took the time to thoroughly explain the issue and the steps needed to fix it. What stood out most was his honesty and professionalism--you can tell he genuinely cares about doing the job right and making sure the customer feels confident and informed. It's rare to find a company that delivers this level of consistency and quality, and Caleb is a big part of that experience. I highly recommend this team to anyone in need of HVAC services--you won't be disappointed.

Donny J came out today to do an assessment of my unit. He was professional, extremely knowledgeable…read moreand an all-around great guy!! Our first opinion said we needed to replace the entire unit for thousands of dollars. He found the problem, the air filters were the wrong thickness and the unit is cooling fine! Great job, and the promotional free consultation the company is offering right now was icing in the cake. I would strongly recommend them!