"The large attic space was what attracted me
when I first bought my flat in 2001. I have always wanted to convert it, but
was worried about getting ripped off by shoddy builders. As a single woman living alone, I was nervous
about choosing a decent respectable builder who would give me a good quote, not
add on hidden extras and leave me with a load of mistakes to sort out.
Last year I finally took the plunge and began phoning around loft conversion
companies. I got about four or five companies to talk through the options with
me. I knew immediately that Bespoke Lofts was different. They were honest and
upfront about the costs. They also assured
me that they wouldn't suddenly change the quote halfway through the job. Although
the quote came was a little higher than another company, I was determined to
have Bespoke Lofts, so I called them and told them about the other quote and we
managed to come to a mutually agreeable price.
I truly believe that I have made the right choice. Everything went so smoothly
and I was kept informed every step of the way. I was able to continue with my
career as a freelance journalist, leaving the work to be done in the loft. At one point, Bespoke put a frosted glass window in
to one of the rooms when I had chosen a clear glass pane. They immediately changed it at no extra cost
and even left me the frosted one, in case I later changed my mind. Bespoke Lofts are a family-run business. They are very friendly and make it feel like
your job is personally important to them.
They will always go the extra mile to give you what you want. I couldn't decide whether to have pine
floorboards or laminate flooring, so the company's owner drove me to his
father's house to let me see an example of how the flooring would look once
finished. I am delighted with the dedicated
office and new larger living space that my flat now has. Bespoke Lofts must be among the best loft
conversion companies in London I can't rate their fairness, good value and professionalism
any higher." Antonia Windsor read more