These knowledgeable ladies have helped me on numerous occasions. Reasonable prices and TONS of…read morehelp. Stopped there today after my 99th disappointment at a certain Big Box store where three indifferent employees had no idea what I was in need of and no real interest in helping me with my problem. The attitude at Cabinet World could not be more opposite... Knew immediately what I was looking for, actually had a good good supply, but helped me determine that the product I was seeking was not necessary for my particular application. Saved me money. Incredible customer service. True professionals. Highly, highly recommend!

I was visiting a friend whose plastic drawer tracks had broken. The cabinets that came with the…read morehouse were not made to last a lifetime. He was going to the big box home improvement store to find a replacement when I suggested he should search out a locally owned cabinet professional. I found Cabinet World on Google maps. As soon as we walked in the door I knew we were in the right place. The cabinets and decor were impressive. The owner approached us right away. We explained that we needed to replace these cheaply made parts and she went above and beyond to try to help. She searched her back room for parts she thought would work. She looked up the contact information for the cabinet maker even though it wasn't a company that she had any relationship with. It was a busy day in her store and she didn't need to take the time to help when she had paying customers waiting. She was sincerely in it to help and she did. Although we didn't make a purchase that day, Cabinet World would certainly be my choice for cabinets in any remodel. It's clear to me that the store's philosophy is service above all. But on top of that, the displays pushed the limits of imagination. I saw samples of kitchens and bathrooms that made me want to rip my house to the plaster and start over. Kudos to a wonderful owner and an impressive business.

great group all around - good deals at fair prices with good service Joe and Jeff are both class…read moreacts

Needed a washing machine asap. Everywhere else you had to order in (3weeks)and not at Brand Name…read moreAppliance...Joe had them in stock. Our washer even came with the steel hoses with no extra cost. Super impressed and I will be only buying from here again. OLD FASHION Customer service AAAA+++

Disclosure: I have no personal relationship with Carpet Express or any employee or owner thereof…read more This review is not only unsolicited - it will be a total surprise to this fine company. I should have left it long ago. I am so sorry to hear of the previous reviewer's experience - which does not reflect mine. My husband and I first contacted Carpet Express in 2005 to assess the possibility of renovating a rental property we had purchased, which needed new flooring. The owner was prompt and professional in assessing our needs. All-in-all, over the last 12 years, we have had ten properties re-floored by Carpet Express - including the installation of carpeting, vinyl sheet flooring, vinyl plank flooring, composite vinyl tile flooring and stone flooring. One of our properties also has natural stone countertops - installed by Carpet Express. I can't say enough good things about their professionalism, work ethic, and customer service. Bill, Brandon and Aaron have always treated me with respect, as well as kindness. I have often bickered with Brandon, until he gave me the price I wanted for a piece of carpet. He is a worthy adversary - but, in the end, he is all about keeping the customer. If you have a business or home anywhere near New York's Southern Tier area, I can highly recommend Carpet Express' products and service. Tell them Kay sent you. :)

My husband and I hired Carpet Express to install new flooring in the living room, kitchen, dining…read moreroom, entry way and bathroom of our home. At first we were thrilled with the work! After a couple of months we noticed mold was growing around the floor where the pipe to the toilet met the floor. We called Carpet Express and they refused to come out and investigate. Instead told us it was a plumbing problem and told us to hire a plumber, then call them back when the plumber fixed the leak. We hired a plumber who came out and fixed the leak (plumber said whoever reattached the pipe had over tightened the hose causing the leak). We called Carpet Express and they set up an appointment to have an installer come back out to our house to install new flooring in the bathroom. We discovered when they returned to fix the floor that they had never removed the old floor! We called Carpet Express to discuss the bill and no one would call us back. Instead we received a bill of $460 in the mail! My husband and I drove to Carpet Express to discuss the bill. Carpet Express told us their installer told them that he did not remove the toilet! What a LIE! Why would we remove the toilet, especially when they charged us for the removal on our initial bill??? Carpet Express then accused us of not wanting to pay our bill? Strange considering we paid them $4000 for the first bad job they did. All we wanted was for them to fix the poor installation job in the bathroom. They fixed it alright, but said we were liable and charged us for their mistake! I highly recommend if you are looking for new floors you go somewhere else and avoid the headache we've endured!

Jerry is such a great guy! He took the time to explain to my husband and I what was wrong with our…read morerefrigerator! We both figured on buying a new one, until our friend suggested calling Coder's Appliance. She said that it was really worth it and she was right! It saved us from buying a brand new refrigerator.

He is doing GREAT work. Scott is efficient & timely. If he's late, he will let you know.read more

I prepaid for lawn services for the 2025 season with a signed service agreement covering the period…read morefrom April 15, 2025, to October 31, 2025, for a total of $ 1,700. He came three times, the last being May 30, 2025. I tried to reach him repeatedly in June to see when he was coming to service the lawns. Finally, on 7/8/2025, I spoke with him on the phone. He had a myriad of excuses, none of which were acceptable or logical. The call ended with him agreeing to personally deliver me a certified check on 7/9/2025, which I have not received. I tried reaching him 5 times on 7/9 by phone, text, email, and website contact. He did not respond to any of those communications. ZERO stars would be the best rating for this scam artist, liar, and cheat. AVOID him at all costs, and if you do need to engage him for service, DO NOT PAY IN ADVANCE. In response to your reply, the ONLY lying going on is in YOUR message. Siwek was here only three times to service the yards, the last date being 5/30. I have security camera footage that confirms that. I tried repeatedly in June to reach you by text using the phone number you had provided as your "personal cell." I even sent you a certified letter, only to discover, when speaking with the postal person in Franklinville, that you don't receive mail at the address listed on your website. However, they assured me that they put a notice in your PO Box in Franklinville. (That letter was returned to me since you had not picked it up at the post office during the required 15-day window.) Then, I discovered that the cell phone number you had given me this spring, with which we had communicated up until May 30, had been disconnected. When we finally spoke on 7/8, you said you had sent an email to your clients telling them to use your business phone. Since you did not have my email address at the time, there would have been no way I could have received that message. All of our communications had been through text and phone calls. I spoke with you face-to-face on 5/30. Why did you not tell me on that day that the phone number was changing? When EXACTLY did you show up and were told by "someone" (who was most definitely not me nor either of my adjacent neighbors) not to cut the grass because there was a "big party"? And WHY did you not contact me immediately to tell me you were instructed not to cut the grass? Lastly, but certainly not least, you committed, during our phone call on July 8, to hand-deliver on 7/9 a refund check in the amount of $ 1,505 to my home (7 Potter Rd). (I have witnesses to that commitment). I made five efforts to contact you on 7/9 to confirm that you were bringing the check as you promised. Why did you not respond to any of those communications? There was someone at our place ALL DAY AND NIGHT, and you did not show up and you did not respond to my calls and texts to your business number, my email, or my web contact. I am still waiting for that refund.

I came into this location to buy some items to install some windows and was helped in a huge way by…read morea guy named Mike. I run a large business in Rochester and Syracuse and am unfamiliar with this location but do frequent other locations for business and personal use and love the stores. However this experience was much different. I was helped quickly, confidently, passionately, and actually had fun spending money with him. Mike if you read this please keep up the great customer service side of the work it is very appreciated and i wish i had a few employees like you to sell some of our products. That kind of service is dying breed these days. 5 star all the way!!!

I went in for my husband and asked for Amy about it and she said she had told my husband she put…read moreit on hold for us and she did as soon I went in and told her who I was I in and out within 5 mins she was a sweetheart and now we won't go anywhere else. I will definitely be going back there she was nice, kind and has a smile and is always very positive. Thank you north main for hiring such a great worker.

Very good business. Always called me back, fair price and did very good work. They are my carpet…read morecleaners.

We had our living room and dining room carpet cleaned. We also had stain removal and deodorizing…read moredone. This is a new house for us so we did not know the source of the stains and suspected cat urine. Murphy and Sharon are professional and easy to work with. Overall the carpet looks much better and I will use them again for future cleanings.

Tim is always great to work with. Responded quickly to my heating outage and had me back up and…read morerunning on short order. Highly recommend!