Julie is very respectful and their delivery personnel are very polite. They take care of their…read morecustomers

The WORST customer service! I was told they would be picking up the furntiure I was returning…read morebetween 9am and 11am by their representative. Waited and lost 4 hours of work to be talked to like im a child and that they dont pick up until 11am-3pm. I put their crap on my porch. Im the only adult in my home to be talked down to by Julie whoever she is. I DONT THINK SO. LOST CUSTOMER FOR LIFE. I will go anywhere BUT there for any other products.

Needed a washing machine asap. Everywhere else you had to order in (3weeks)and not at Brand Name…read moreAppliance...Joe had them in stock. Our washer even came with the steel hoses with no extra cost. Super impressed and I will be only buying from here again. OLD FASHION Customer service AAAA+++

Great store , been doing business with these folks for 20 some years. Never disappointed. If you…read moreneed appliance this the best place to go on western ny.

The owner contacted us and came to repair the stove. Did a great job!! Was very helpful and moved…read morevery quickly to assure we were taken care of. I would buy from them again.

one older male employee was aggressively pushing me to buy, even trying to force a better deal on…read moreitems that were already 50% off. Now that I want to return these faulty products, the store refuses to take them back. I strongly warn anyone against buying from WNY Appliances 4 Less. Their appliances are advertised as brand new but many arrive with scratches, defects, and malfunctions. I bought several items that broke multiple times, and while the store sent repair technicians, the problems came back within days.

The store is both spotless and well stocked; knowledgeable clerks throughout the store, and as of…read more02/2025, the seeds and bulbs for spring are on display! I'm re-potting my houseplants, and I found both soil and a wide selection of pots within my price range.

went in today to buy a five hundred dollar job box. I talked to 3 employees the last told me he was…read moretoo busy to set up protection and get the box from the top tier of the high self. So I went to tractor supply in olean ny they didn't have any problems taking my money

A hometown appliance store that doesn't need to offer to match city prices, they match or beat city…read moreprices regularly !! Have bought several appliances over last 30 years from this retailer. Always a pleasant smile and a willingness to answer questions even if you're just looking/comparing. Once you've wasted your gas and time driving to the city, I hope you'll return to this Main street business and keep our tax dollars local. Sears, Lowes and Home Depot cannot compete here.

Used them several times . They fixed the problem with my washer and also a refrigerator…read more at a reasonable Price ..

Dated review but from about a month ago, washer was acting up and not working right, after…read moresearching for repairmen I settled on Rochester Appliance. Spoke with both Rebecca and Holden by phone for scheduling and worked with the tech Trevor, for repair work. Trevor made several trips, and for (I think around $300.00) the washer was back up and running. Took less than a week for a new computer board but everything was explained to me well. Am relieved to have it back up and running since it's only a few years old (new from box store). Will definitely be using them in the future for any appliance repairs. Thanks for help :)

This is the best store ever! Bought a washer & refrigerator this year. The girls there really know…read morethere stuff I was in and out of there in 20 min with a great refund. Last year I need some repairs could not ask for better help. Love the small town store you feel like you are the only one they know. Thanks to all

9/5/2025: This store has now open for a week and the staff is still busy filling the shelves. It's…read morea big space: There are lots of shelves half full. I'm sure in two weeks it will be full. There were lots of staff, and there's a huge selection: Steampunk, animal, horror movie characters, etc.