5:00pm on Thursday, I hit a pothole on 77 which took out two tires. I knew it was getting dark,…read moresuper cold and still had 2 hours to drive home. Called Roadside and was lucky enough to have been assigned Pioneer. Tyler pulled up, he was patient as I had no idea where to take my car. The situation was stressful but having Tyler assist definitely was helpful and appreciated.

On our way to North Carolina from Pittsburgh and our car battery completely died on us. Nothing…read moreopen and in a panic we found pioneer towing. Friendly knowledgable and fast service. Couldn't be more grateful. This is the company you want in your time of need. 10/10

Worked on my car twice I finally sent it to a different garage. I wouldn't recommend this placeread more

The staff at Russell's are amazing. Took my son's car in for service and without an appointment…read morethey took his car and called me that afternoon. They excel at keeping the customer informed. I've been in the car business for 18 years and would not hesitate to take any of my family cars there. I highly recommend them. You will not be disappointed.

Great service and pricing Very nice people and employees. Took care of me and my vehicle in a…read moretimely manner

Great service! I ended up with a flat tire on a road trip and Geovani got me back on the road in no…read moretime. I have never seen someone patch a tire with so much care. Thank you so much!

On Wednesday, August 31st, my wife and I were headed off to the Easyriders Rodeo in Chillicothe…read moreOhio when our truck (pulling a trailer with a golf cart on it) broke down on the interstate. We called our insurance company and asked about roadside service. They said they'd get a tow truck to us. Well, we waited on the side of the road for 5 1/2 hours before they showed up. But that's a different review. But I wanted to set the stage regarding our urgency to get moving again. The trip should have taken us 6-7 hours. So finally, after the tow arrived we were on our way. They pulled us up in front of an establishment and we went inside to see about repairs and time. We were told it would be Monday (the day the rodeo ends) before they could look at it. Oh, the deflated hearts were terrible. Then someone showed up in the parking lot and we were sharing our story with them. They said, well, we're pretty slammed too, but let's get it down to our shop and we'll take a look. These men were from Straight Arrow Transmission just down the way on the other side of the parking area. They even got their own vehicle to pull the now disconnected trailer and golfl cart there too. After some diagnostic work, they suspected the coil was bad. Odd, because I'd replaced it a few months earlier. But, as it turns out they actually had a same model donor vehicle right there. So they pulled the coil from that vehicle and put it in mine to test. Sure enough, it fired right up. Then they contacted their vendor and had them deliver a brand new coil. When it arrived, they installed it and checked the truck out. All was great! Total time onsite was just under an hour. You don't often find folks who will stop what they're doing to help a traveler. But these folks did. They did it fast, they did it right and with laughs and smiles. This is the kind of stuff you look for when needing professional mechanical help. Great job guys! Sorry it took me so long to get this review.

From the owner: Quality Automotive Parts, Service and Repairs…read more We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime. Auto body repair shops specialize in a range of services including collision repairs, dent repair, cosmetic fixes, paneling, painting, detailing and more. These services are performed by expert technicians with extensive training and experience in fleet repair.

We had a breakdown in Virginia, went out to do a road service and quoted us a price, Ended up…read morepaying way more. Parts pricing was outraugeous. |Called to confirm on estimate. Dispatcher very rude no customer service. Its their way only. Never again. Next time we will call Loves for a 500 job charged 2700.

NEVER USE THIS COMPANY ,they are thieves. They tell you one price and later on they want to charge…read moredouble the amount they first said. They threaten by saying that your truck is in their shop which is a private property and they will impound the truck if you don't pay the bill , they wanted me to pay 6,500 and in cash , absolutely crazy.

We broke down during a long return trip north near Hillsville, VA. It was after 5PM on a Thursday…read moreand we figured we would be stranded for days. But AAA towed us to this small, independent repair shop. They were closed, but the owner and mechanic said they would look at it because they would want help if they ever broke down while on the road. One call to the parts store and 2 hours later, our vehicle was fixed and back on the road! Thank you! The work and price was fantastic and done after hours. Our trip wasn't even interrupted! I highly recommend this establishment!

Called from AL for a friend stranded on I-77 with a pop-up camper. Staff was extremely helpful…read more Pointed me in a direction to take care of my friends and did so by recommending a path that made them no money.

From the owner: Smiths Auto and Truck Service is a professional car and semi-truck garage. Located right off exit 8…read moreon interstate 77, we provide fast, friendly, and excellent service to our customers. Available 24/7 for emergency towing service and roadside assistance, we're also ready to offer a wide range of complete auto repair services for cars and trucks in our shop. Contact us today to learn how we can be your one-stop-shop for all your auto needs.

On a road trip to NC our vehicle ended up with a busted hose line from all those mountains on the…read morehighway. My husband and I were unable to do the repair ourselves after getting the parts from Tanya at Advanced Auto in Hillsville. She directed us to Outsiders which was a mile up the road. Randy took care of us immediately once arriving. Very nice and informative. If I were to ever to need my vehicles worked on again in Hillsville VA this is the place to go for repair.

From the owner: Outsiders offers affordable auto services whether you need just your car’s windows cleaned or you…read moreneed a new motor put in your vehicle we are a one stop shop for detailing and mechanic services. We are fully mobile detailers and we offer road side assistance in the Hillsville, Galax and Fancy Gap area we are family own and operated since 2022.