The staff was friendly but honestly the most uncomfortable and painful wax I've experienced so far…read more I decided to give this place a try because I just moved to the area and my last place I would frequent is too far of a drive now. The room I was put in was next to the managers office, the whole appointment she was on the phone speaking very loudly. The walls were thin so it sounded like she was in the room with us. Very annoying to have to listen to that the whole time. The girl giving the wax was alright but when I tried telling her how painful the wax was, she started giving a list of reasons why it was my fault it was painful I won't be going back here!

Sol is BACK and running things herself this time ya'll!!…read more For those who used to frequent that other place *cough cough* Tropical...*cough cough*, I know you've probably been down and out because Sol is no longer there and you have to pay increased prices for subpar service. I understand, but guess what? It's ok! Because I found Sol and she's literally a mile or two down the street running her own business and at amazing prices! I'm actually a few sessions overdue on this review. I've been coming to Sol's new location for the last 4 months or so now and the experience has been above par each time. Here's the craziest part...Sol doesn't even wax me anymore!...I know, I know, the horror right?! Well there was an emergency one day and they asked if I would be fine having Shelby (another esthetician there) work on me. I was hesitant but needed the wax BAD, so I said ok and never looked back. Shelby is EQUALLY as amazing as Sol, and as a result she's been who I go to every time now. I still love Sol, but I'll be honest, it's nice to know that I can book with either one of them and have the same quality experience whether she completes the service or Shelby. At Tropical, if Sol wasn't there, I was canceling my appointment... Now I read the previous review posted here and am not sure what problem that woman had, but it can't and won't be trusted lol. I've been going to Sol for 3 or 4 years now and can definitely say that she is serious about her work and even more serious about this business. I'll add pictures when I go to my next appointment, but the decor here is absolutely beautiful. You walk in and there is a waiting area with comfortable chairs and soft spa music playing. I'll be honest, I've never had to wait in the waiting area though because they make sure that my appointment starts as soon as I walk in. I love that because a lot of the time I'm always rushing and changing things with my appointment at the last minute (Indecisive Virgo here, nice to meet you). Not once have I felt rushed, or ignored here. The room itself where they do the waxes (there are several but I've only been in the same room each time) is similar to that of Tropical, except much larger with added decor, shelves, benches etc. At tropical I was always looking for places to leave my clothes and felt like the rooms were on the smaller side - You can tell that Sol put real thought into that here, then decorated accordingly. Ok this is getting lengthy. Check out this location y'all! It's affordable with high quality service and the owner is also doing the work so you know this is a passion for her, not just a money grab.

Lateefah is the BEST! I was so nervous for my first wax but Lateefah is super friendly, sweet and…read moreprofessional. She loves what she does and she's very knowledgeable. She makes me feel at ease every time. The waxing is always thorough and I have no skin issues afterwards. Can't recommend this place enough and be sure to specifically request Lateefah!

I had a wonderful experience with Sandra! Her holistic approach to skin care and health are…read moreamazing. The scalp and facial treatments were fantastic. Thanks again!

I got a brow wax here. Very relaxing, painless process. Sandra does everything she can to help you…read morefeel comfortable. She did a fantastic job on my eyebrows. Definitely recommend!

I really really wanted to like this place, but after the way-who I'm assuming is the owner-screamed…read morein my face? No way I would even think about returning. I came in as a walk-in. I wanted dark green/army green colored box braids. I showed who I'm guessing was the daughter of the owner a photo of what I wanted, she said they could get me in no problem and they could do that color no problem. Awesome! She even asked for my number and told me to come back at noon, as they were finishing up someone's hair and told me she would call if they needed more time or if they couldn't get the color I asked for. PERFECT! Noon comes, I'm back! They had me waiting 2.5 hours until they got me in the chair. I thought you said you would call me if you needed more time? Annoying. But I tried to not let it bother me because I understand that I am a walk in and I did not have an appointment. I FINALLY get in the chair. The owner/the woman about to braid my hair, grabs her keys and LEAVES. Huh?? I asked the daughter where she went and she said she was buying the hair. I thought you guys already got the hair?? That is why you took my number down? And would call me if you could not get the hair? 10-20 minutes go by and the owner calls her daughter and says The beauty supply store doesn't have enough hair, so she is wondering if I would be OK with just a couple strands of green highlights. I said no, because that is not what I'm paying for. If I am going to pay almost $200 to get my hair done, I want it done the way I want it done. I don't think that is unreasonable? So the owner goes to another beauty supply store to get more hair, I'm still waiting. At this point I tell the daughter that I have been waiting for so long that I will just come back later with an appointment or come back tomorrow morning because I need to get going. The daughter calls back her mom, and the mom says that she is pulling back into the shop right now. Okay cool, we are about to get started. Nope! 20 more minutes go by. She finally comes back with NEON GREEN HAIR I very politely told her that that is not the color that I asked for. I even specifically told them several times I do not want brightly colored hair, I want dark green. She then slams the hair on the table and says "well they don't have it!!!" Then the daughter explains to me that I probably should have ordered that colored hair or brought the hair myself. Okay fine, BUT WHY DIDNT YOU TELL ME THAT! I thought the whole reason of you taking down my phone number was to let me know if you were not able to get the dark green hair I requested. I very politely told the owner that I did not want that hair and I thanked her for going out to get extra hair for me, I even offered and I did end up paying for the hair that she bought. I told her I was very appreciative of her trying so hard but this was not going to workout today. I had already been there for over 3 hours. The owner then starts to get into my face and yell at me about how this wasn't fair, we can braid your hair with what we have (the gross neon color), I told her thank you for trying but no, this is not what I wanted, and she just lost it. She was yelling, screaming, telling me that I was rude and she couldn't believe this, basically blaming me for ruining her day...it was SO dramatic. I told her again I could pay for the hair and I DID pay for the hair, but she just kept yelling and getting more and more upset, to the point where I got upset and I just had to remove myself from the situation and go home. In their defense, another woman who worked there was very polite and try to apologize and understand where they were seriously lacking in customer service. The daughter also was trying to be understanding and trying to calm down the owner. I appreciate these other two women in the store who tried to deescalate the situation and understand where I was coming from. But that owner? Oh no. You can't fix crazy ‍‍

Dejunai is an amazing well-rounded stylist. I go to her for my Silk presses and my hair always…read morelasts. Standard prices and quality service! I'll be returning

The staff is kind. My nail tech always delivers on my nail design! My nails grow long and remain…read morehealthy.

Super kind people. Did an outstanding job. My nail tech took their time to make sure I had the…read moreexact look that I wanted with every step of the process. I haven't gotten my nails done in some time and was really happy with this experience. I will be back.

I've been here several times and I like that their wait times are reasonable. Relaxing atmosphere…read more They always do a good job!

I stopped in on a whim to see what the salon was like. I was met with a warm greeting from the…read moreowners and taken to my chair immediately. Very relaxing and professional atmosphere. No loud tv's or children running wild. The pedicure was wonderful and exactly what I needed. A little hidden gem in Dallas that I will now call my "place." Thanks for the great service!

Sonia was incredible for my bikini sugaring. She was very careful and talked me through everything…read more Honestly, I learned a lot! It was my first sugaring, so she wanted me to understand. She was also so sweet and funny. Definitely would recommend her to anyone! The facility is also extremely clean and professional, it feels like going to a nice clinic. Much better than other wax experiences I've had.

The friendliness of the front end staff, cleanliness of facilities, ease of appointment scheduling…read more(or changing), as well as the expertise and warm personality of my esthetician, Sonya, all make Organic Wax & Sugaring my go-to spot!