I walked into Gennaro Jewelers needing my tennis necklace repaired and walked out with not only a…read morenecklace that looked brand new, but a solution to something that had been bothering me for the longest time. I genuinely cannot say enough good things about my experience here! From the moment I walked in, Eric was welcoming and thorough. He took the time to inspect my necklace and explain what needed to be fixed. I was then brought downstairs, where I got to sit and watch Herman work on my necklace up close on a TV screen. I could see every little detail of the repair as it was happening, which was fascinating! While I was downstairs, Courtney came over and started explaining everything to me. At this point, I felt like I was on a little excursion tour and I was loving every minute of it! She shared how Herman got his start in jewelry repair when he was just 9 years old in Ecuador and how he's spent years perfecting his craft. Watching him work while hearing his story made me appreciate the craftsmanship that much more. My necklace was repaired, cleaned, and polished to absolute perfection. But here's where my experience got even better. While I was downstairs, Diana complimented me on my necklace and the diamond earrings I was wearing. What she didn't know was that those earrings had been driving me CRAZY for the longest time. Because of their size and weight, they would constantly tilt downward instead of sitting beautifully on my ears. It's such a small thing, but when you have beautiful earrings, you actually want people to SEE them! Diana asked what kind of backings I was using. I told her screwbacks, and she smiled and told me to come find her upstairs when I was finished. Well, I did, and she pulled out these jumbo-sized screwbacks and said, "Let's see if these work." She cleaned my earrings, had me try them on with the new backings, and I kid you not, I got emotional LOL. My diamonds were FINALLY sitting upright and looking the way they were supposed to! She jokingly called them the "magic bra" for earrings, which honestly couldn't have been a more accurate description. SOLD! I walked in for a necklace repair and somehow walked out with a problem solved that I hadn't even come in to address. All because Diana was observant enough to notice something and thoughtful enough to offer a solution. That to me is exceptional customer service. Before I left, Eric inspected my necklace one more time and even gave me some helpful advice on how to properly lay and store it to avoid future stretching or breaks. What really stood out to me was how genuinely friendly, knowledgeable, and helpful everyone was. Nobody was trying to sell me something I didn't need. They were simply passionate about what they do and took the time to make sure I was happy. I left Gennaro Jewelers absolutely elated. Between Eric, Courtney, Herman, and Diana, what could have been a simple jewelry repair turned into such a memorable experience.

My sister & I came into to purchase a watch battery for a men's Michael Kors watch. We were…read moregreeted by a very nice salesperson named Sean. He took the watch into the back room for the repair, & when he returned he was so apologetic because the leather watch band had come apart & a few pieces broke off. At this point we figured we needed to purchase a new watch band. Sean was so helpful in assisting us in choosing just the right band. Sean was so kind, and helpful and even though this was a small purchase, we were treated as if we bought an expensive piece of jewelry. His customer service skills and pleasant smile were greatly appreciated. My sister will be returning to her home in California and I live locally and have purchased a few items over the years & had repairs done in your beautiful store. We both are so pleased to have met such a kind employee and I know that any time I need to come to your store for a purchase or repair, Gennaro is my jeweler.

I loved the store. It's smaller but cozy and FILLED with beautiful jewlery of all price ranges. The…read moregentleman behind the counter was very patient and showed me a few pieces and was very polite through the whole process. Ill be sure to pass by every time I am in town to get more pieces!

Joseph was wonderful to work with. Had a great ring selection and was extremely fair with the…read moreprice. I would come here if you are looking for not only pretty jeweler but good honest and fast work

Everything was beautiful,and the customer service was great.They are not pushy.It is like a…read moremuseum,WhateverI looked at I knew there must be a story attached.That is what makes J& H A wonderful place to see.I cant leave out how the wrap what you buy,just Beautiful.I give J&H5 stars and I tell everyone to go there.

I started using J&H when Lisa's parents were the owners. Always a pleasure to work with. Lisa and…read moreher staff have continued the same way. They have a huge inventory.The biggest plus I think is their honesty. I recently brought in some items to sell. I left them there to be appraised. Lisa had me take a picture of them for my security. I ended up with more money than I expected. Lisa could have easily given me less and I wouldn't have questioned it. The place to go to buy or sell.

I have to say I came here under recommendations from A…read morefriend as I was looking for a jeweler. I walked in not sure how the experience would be and walked out confident that I found the place I will go for all my jeweler needs while in Long Island. They were very fair with prices, very friendly, upfront with their prices and truly beautiful work. I highly recommend you take a trip to Polara and see them for any custom work, or just buying jewelry. It's a local business and they were never pushy truly a 5/5 star experience Thank you Billy for all your help!

Owner and assistant are very nice. They have sized a watch band for me and cleaned my rings. I plan…read moreto come back for earrings. Much better customer service than down the street.

Best service ever. Love everything I bought and what they made for me and friends. No bad…read moreexperience ever after working with them for over 24 years.

My nephew was just drafted by a major league baseball team. To celebrate him and for good luck, I…read morewas shopping for a particular charm. Time was of the essence. One jeweler in Bellmore was closed, the other didn't have what I was looking for and pushing other charms on me. Not appreciated. The staff at Philip Joseph was friendly, understanding and had exactly what I was looking for. The price was very good. I asked for a jump ring, and they said they needed to see the chain. The next day I went back with the chain, broken, and asked if they could rush the repair as his flight is leaving in just a few hours. Within the 1/2 hour they called me back, told me the repair was done and charm, ready to go. SO ACCOMMODATING and they made giving my special gift so easy. Many, many thanks. I've found a new jeweler.

Great doing business with Jeff. Fair offer would recommend to everyone looking to buy or sell.read more

Extremely pleasant staff with upfront pricing on their items. I came here for watch battery…read morereplacements and was very pleased with the service and the reasonable rate of $10/watch.

Every time I go there for a gift or gifts, they have been very helpful, or helpful enough, but…read moreeveryone loooooves the gifts. Been buying my office staff holiday gifts there for years and whatever else comes up , and they have great stuff, stylish, trendy, great looking. And that matters to me! What do I know, I'm a guy, it is my go to gift place, except when we need the real big gifts.

I'm writing this review to express my gratitude to the owners of let's accessorize I have shopped…read morein their store for almost 20 years that they have been in business. they have been most helpful in picking out many many selections of many gifts that I've had to buy in the previous years . They have been most accommodating in their return policy, especially during the pandemic. I would prefer to shop small then running to a mall .

Pleasant experiences at the Merrick location of Gems, thank you Lori and Ibraheem for making the…read moretransactions smooth

First, when you read their reviews, it's true! They are helpful, sincere, and fair. They made me…read morefeel so much better leaving than when I came in. I highly recommend them. Thanks so much to Lori and William. You guys ROCK!!!

Steve was very professional and responsive to my messages and addressed all concerns and questions…read more Their wire prices are rock bottom and no nonsense, I did a FaceTime call just to feel comfortable with wiring money. They overnight my watch from NY to CA the next morning which was amazing service.

Great experience today. Very professional and took the time to explain everything. The wait wasn't…read moretoo bad. Fair pricing.

First off, I had to check a few times to be sure that I was reading the reviews of the correct…read moreJeweler... I can't believe the three lukewarm reviews these guys received! Honestly, I can't account for their experiences but I will remind that for the most part people are more apt to post bad experiences on yelp than good ones. That may explain things.. I suppose. That being said: I came to Kravit Jewelers by a recommendation from my brother, who also purchased an engagement ring there years back. He became friendly with the owner, Benny, and advised me to check the place out, and so I did. (It wasn't until recently that my brother reminded me this actually wasn't my first visit to Kravit Jewelers - when I was in my very early 20's I bought a diamond cross necklace for my now-fiancé whom I had just met then - funny/small world!) So this was all new to me. I knew exactly nothing about anything ring-related, like most guys out there. Benny and his associate Val both spent several hours on multiple visits educating my fiancé and myself about the process. In addition, they showed us many stones which helped us decide on the perfect one. There was no hard-sale here like I experienced at another jeweler (who "forgot" what my budget was, and showed us $30K+ stones... come on...). In fact, the first stone my fiancé liked was an amazing deal. However it was I who actually pushed Benny to go a bit more upscale on the stone. When does that ever happen?! No hard-sale here, not one bit. You are your own man and you get to control the situation - I liked that. The setting Suzanne wanted was one she saw online. She knew exactly what she wanted, as most women do, and it was my Benny's job to make sure she got that (gulp). Armed with a cell-phone picture and video of the desired setting, we visited Val once again. He went over materials to be used (and again, didn't up-sell or pretend that Platinum is better or whatever). He basically laid out the pro's and cons of each metal, more like a geologist would rather than a salesman. Again, a big plus. Within the week, Val had a 3D print of the setting for us to see, along with the actual stone we had chosen to match it up with. Suzanne was able to try on the ring before we even had it - amazing. As the weeks passed, our vacation date had been approaching. I had planned on just going away to Florida for a few days, never thinking that I would be done with the seemingly arduous process of ring-shopping, but now it looked very possible that I would have the ring done on time for our trip. Again, Val pulled through, getting the ring done just a day before the trip. He hit it spot-on the first try, with NOTHING that needed work or fixing. I couldn't believe it. Instead of having to trek all over creation to find a stone and setting (or deal with Manhattan diamond district and all of it's annoyances) I was literally going to be done after only having to go check out two places (Kravit for the purchase and a place in Huntington for comparison of what up-selling salespeople can be like). And to top it off, I'd be able to propose on our vacation (after telling Suzanne the ring wouldn't be ready for another few weeks, because it had to be custom made - pretty believable!) So off we went to sunny Florida, me hiding the perfect ring with the best calm and collectiveness I could muster. I took Suzanne flying in a small plane that I rented at a local Clearwater airport, and at 2500 feet over the sandy shores of Clearwater Beach I became the happiest pilot alive. Because Benny delivered an excellent product for a more than reasonable price - and did it when I needed it - and flawlessly, I was able to see through what has easily become the best and most memorable day of my life. Big thanks to Benny, Val, and the rest of the crew at Kravit Jewelers. You can't go wrong here. Don't let the other reviews scare you - I am more than happy with our experience. He really took the pain and uncertainty out of buying a diamond. His stones are GIA certified and he will not let you leave his store without getting an insurance policy for the jewelry (this is very important to have, and I can't understand why some people cheap out on this).

Our first time visiting Kravit and we had a wonderful experience with Nicole! My wife and I tried…read moreon a number of Rolexes and talked through which models and styles we liked. My wife walked out with a beautiful datejust and Nicole will be looking for a watch that fits my taste. Everyone was very friendly and the store is beautiful. Looking forward to our next visit.