This is a review for their custom engagement rings…read more For jewelry and especially engagement rings, it's so important to work with people that you feel comfortable with and that you can trust. My fiance came here and worked with Scott to create my engagement ring. It's absolutely perfect! From start to finish, he said he felt completely at ease and confident that Scott would be able to produce exactly what he wanted. To start, he showed Scott a ring that I had sent him a picture of a while back. He knew that I wanted an emerald cut diamond and Scott found an amazing stone. These diamonds are sometimes hard to find, and he came up with several options for my fiance. All of the diamonds he showed him were GIA certified, so you know what you're getting! Unfortunately, I didn't know that the setting style I "chose" could not be worn with a wedding band. My fiance was a little disappointed at first, but quickly Scott went to work, showing him several different options of rings. Ultimately he ended up picking one that was close to what he was looking for and customizing it to get the vintage look that he knew I liked. After choosing the setting, Scott sent a digital representation of what the ring was going to look like before going into final production. That way, any final tweaks could be made. The ring came out absolutely PERFECT and I couldn't be more happy! My fiance said that the prices were much better than the other stores he had shopped around in. He was also able to get a higher quality of diamond because they have access to a larger selection. The other places weren't even going to make a completely custom ring for him! The ring is so well made and I get compliments on it everywhere I go! We are definitely going to come back to get our wedding bands here. They have several locations, so depending on where it was most convenient for my boyfriend to meet him (he travels a lot during the day for his business), Scott was willing to go to any of their stores across Queens/LI. I am attaching pictures of the original setting that was chosen, the digital sketch of the ring and the final product :)

I did all right with this establishment Before one goes into…read morea place like Gold Standard it is very important you do the research on your jewelry I sold them a 4 carat diamond ring But knew what it's worth was Of course they tried to buy it for less , that's business Always get a few estimates

Great customer service Not pushy at all however very…read moreinformative Quoted fair prices A pleasure to deal with Jeff has gained our confidence

specialty rarities is a very knowledge shop and give very fair prices for items. I highly recommend…read morethem.

Sold some silver here, Andrew was very helpful in the process. Overall very satisfied and highly…read morerecommend it.

Best store in town with honest pricing and service. They buy and sell and have a good variety of…read moreitems. I called every coin shop in the queens/ long island area and they had the best price. Highly recommended !!

Avoid Ralph at All Costs - Incompetent and Dishonest…read more I'm writing this from the courthouse where I've just filed a lawsuit against Ralph. That alone should tell you everything you need to know. I brought my father's watch to Ralph for a simple gasket replacement. It's a diving watch he wore while serving in the military, and I'm heading to Ukraine to serve myself--I wanted to wear the watch in his honor. I chose Ralph because of the many glowing reviews online. Big mistake. The first red flag was the overwhelming smell of marijuana in his shop. I dismissed it at the time, thinking maybe it helped him focus on delicate work. I couldn't have been more wrong. When I first brought the watch in, it was functioning well--just running about a minute slow each day. All I asked was for Ralph to replace two gaskets. We agreed on $200, which was all I could afford as I won't be working for the next six months during service in Ukraine. For such a basic job, it was a fair price. A day later, I called to ask if he could look into the cost of a new crystal. After not hearing back for a couple of days, I followed up--only to be told he had already replaced the crystal for $150 without my consent. When I told him I wouldn't have agreed to that, he flew into a rage, yelling about how he wasn't making enough on the job. It became clear to me he may have serious issues, possibly substance-related. When I finally went to pick up the watch, the bezel no longer turned. Ralph claimed I had damaged it myself, which I hadn't. Then I noticed the self-winding mechanism wasn't working. He insisted it was fine, despite clear evidence to the contrary. It was rubbing against the back plate. I stormed out taking my watch, but later returned, hoping he would take responsibility. After more yelling and resistance, he begrudgingly agreed to take another look. Weeks passed. My departure date for Ukraine got closer. Today, 2 days day before I leave, Ralph texts to say the watch is ready. I go in--and unbelievably, it's in worse condition than before. The winding mechanism is not working as it should. The bezel now turns, but it could easily be roomed with a thumbnail. I walked out refusing to pay. This time, he followed me outside, becoming aggressive. I told him I would see him in court. Later that day, I went to another, far more competent watch repair professional. He opened the case and immediately found the issue: the movement wasn't seated properly, and the retaining ring was missing. I know that was there when I gave it to him because I open the watch myself to see what gaskets were needed. Without it, the entire mechanism is unstable. If a replacement can be found, the watch might be salvageable. But it's an older model, and chances are slim. This isn't just a watch--it's a deeply sentimental piece of my family's history. And it's also quite valuable. Ralph, if you're reading this: You know exactly what happened. That retaining ring didn't vanish on its own. It's either still in your shop or you carelessly threw it away. I don't forget things like this, and I'm not letting it go. Ever. To anyone considering trusting him with something valuable: Don't. The reviews are misleading. My experience was a disaster, and now I'm left with a broken watch and a legal battle just days before leaving. Also, take a moment to read the negative reviews--those are the accurate ones. Many people have had experiences similar to mine. And look at his responses: full of excuses, never accountability. He clearly lacks the ability to take personal responsibility. Pathetic. Take a look at the photo I've attached. You can see at nine and 10 o'clock the space between the watch face and the case itself.

I dropped off my Panerai and Omega for polishing on Thursday and received a call on Monday that…read morethey were ready for pickup. Both watches were restored to mint condition-- the Omega had significant scratches and the Panerai had a ding, all of which were flawlessly repaired (check attached pictures). Excellent service at a reasonable price. Highly recommended.

Went here to get my 6yr old daughter's ears pierced and they did an awful job. I took the time to…read morecarefully measure the placement of the dots after the woman was just eyeballing it. She called over frank so they could pierce at the same time and he completely missed the mark. My daughter was hysterical and he completely ignored the whole situation. Once my daughter, calmed down,, she agreed to go somewhere else to get it fixed. We went to Village Streetwear in Merrick. They fixed the piercing and were just so on point. DO NOT COME HERE FOR PIERCINGS.

A great overall experience buying a set of diamond earrings. They took the time to explain the…read moredifferent types of diamonds and I found the staff to be warm and friendly. I did shop around before going to Frank & Fran's and their pricing was very competitive.

Great doing business with Jeff. Fair offer would recommend to everyone looking to buy or sell.read more

Extremely pleasant staff with upfront pricing on their items. I came here for watch battery…read morereplacements and was very pleased with the service and the reasonable rate of $10/watch.

So I've been a few times and have forgotten to write a review but decided it was time…read more The unparalleled service and personal warmth from Dali and Ben are what make this small jewelry store uncommon. I have purchased gifts as well as had remodeling done on several pieces and have been thrilled with them all. The quality of the work and the materials (diamonds, platinum, gold) are top notch. Nothing is done half-way. They are professionals who are qualified to assist and design and sell. I have recommended them to many of my friends and I will continue to be a customer for all my jewelry needs.

Dali & Ben always make you comfortable & aim to please. They provide quality & friendly honest…read moreservice with expert workmanship.