I really like Dr. Lee -- he's very respectful, listens carefully, and takes great care of my dental…read moreneeds. However, I had an issue with the billing department. I was charged twice for a bill that I had already paid six months ago. When I tried to explain the situation, the accounting person wouldn't listen and kept insisting I hadn't paid. I eventually found proof of payment through my bank, but there was no apology. Because of this experience, I've lost trust in their accounting system. Make sure to always request and keep your payment receipts each time you pay.

Cannot say enough good things about this place; their entire staff from the front desk to the back…read moreoffice is just incredible.

I had a teeth cleaning here recently, and it was the worst experience I've ever had. What a waste…read moreof time and money. I have lived in Seattle 33 yrs. Have had many professional proper teeth cleanings, this recent one was far from it. The two "hygienists" did different tasks but both seemed rushed, or just being careless, and missed 50% of my teeth. I am middle age, not 90yrs old, I could feel where your tools were in my mouth. Obviously I do not plan to return.

Wow. Just...wow. The new office manager has destroyed this business in my experience/opinion…read more Family of 4, the BEST dental benefits, my husband needed 3 crowns, my son and I needed invisalign, my daughter regular treatment, and based on my history there many years ago (5) I was sure they would take good care of us. My husband made apts for he and London to come in together. The office called to reschedule him and he thought that meant for her too. So they said London missed her apt, and told us we couldn't reschedule her till we paid a $50 fine. I was quoted 5K for each invisalign for myself and my son. I received an offer in the mail for $500 off (same price of 5K) so I asked if they would honor the coupon. Not only did they say no, they didn't even say they'd take say, $200 off, which I would have agreed to. They CHARGED my HSA card for $2,568.00, even though I told the office manager NOT to run my card till I got back to her. They not only charged my card, it was MONTHS after I told them "no thanks" that I found out they had done so, called to ask them to reverse the charge, and the office manager said "well, this IS your signature on the form, right?" - I actually had to argue with her, and remind her I'd told her to hold off, before she agreed to reverse the charge. Just checked my HSA account, and they WITHHELD $68. FOR WHAT?? Also, I'd contacted them via Text asking that I be able to speak to the dentist so I could voice my complaints. I never heard from my dentist. I would NEVER go back. I'm so disappointed. BTW, Tom Lee, DDS is just across the street from them, and has been amazing. We signed the forms to have dental records sent to him (since all of us received xrays just weeks prior to switching to Dr. Lee), and they withheld the records!! BTW, the Orthodontist Dr. Lee works next door to has been taking care of our Invisalign needs. So I'm happy with the way it worked out - but I really had wanted to use Fairwood Dental. And I would have liked them to behave with a little more integrity. I'd like my $68 refunded, but I'm so tired of dealing with the office manager, I'd rather just eat it than ever talk to her again.

I e been going to Dr. Nuttal for a number of years. It been a good experience each time.. I say…read moregood.. I mean he is a dentist. He is very transparent and explains everything to you. All of the dental hygienist's in the office are friendly and professional.

We were given an exam and quoted for work that needed to be done. The amount after insurance was…read moregoing to be over $2000. I followed up with another dentist for the same work it was just over $400 after insurance, nothing changed but the dental office.

I had an absolutely horrible experience at this dental office. The doctor was professional and…read morerespectful during my appointment. Unfortunately, Jessica, the receptionist, was the complete opposite. She repeatedly ignored my phone calls to the point that I had to call from a different number just to get through. She also gave me conflicting and inaccurate information regarding insurance coverage, which delayed my care. I thought to give this office another chance to make up for my initial bad experience but after speaking with Jessica again today, she informed me that I would no longer be accepted as a patient because of the feedback I gave the office regarding her behavior toward patients. At that point, it became very clear that patient concerns are not handled professionally at this office. A front desk coordinator plays a role in patient care, communication, and access to treatment. Based on my experience, Jessica's conduct was dismissive, unprofessional, and directly contributed to delays in my care. Patients should not have to repeatedly chase callbacks, question whether they are receiving accurate insurance information, or feel punished for speaking honestly about their experience. This office deletes most of their bad google reviews so if this review happens to be deleted I will write it again. I do not recommend this dental office.

Dr Harrison Wamal is a great Dentist, and I would highly recommend him for anyone looking for a…read moregood Dentist. He is very careful and makes sure the patient is comfortable. He also takes the time to explain what needs to be done and what he is doing. His staff is also very good and friendly.

"I've been a patient at Maple Valley Modern Dentistry for the past 14 months and have consistently…read morehad a positive experience. Dr. Vijaya Jawaharlal and her team are friendly, welcoming, and take the time to listen carefully to our concerns and needs. The office is equipped with modern technology, including high-magnification imaging and same-day crown capabilities. Dr. Vijaya does an excellent job explaining the images and treatment options in an easy-to-understand way, and she takes the time to educate her patients rather than making the visit feel rushed. I've really appreciated the care and attention we've received and would highly recommend this practice for patients of all ages."

I Second another reviewer's opinion that one star is generous. There were so many things that just…read moredidn't feel right to me. The previous dental practice I went to for years sold and I went to see Maple Valley Modern Dentistry in search of a new permanent provider. At my first routine visit with Vijaya B Jawaharlal to establish care (which took 2 hours), I was told that I had 3 cavities and that I needed a porcelain onlay right away to prevent a more invasive root canal in the NEAR future. This seemed so odd! I am 43 and routinely do semiannual checkups and always get a "good job keep up the good work"! I got a second opinion and none of that work was necessary. Beware...this practice is looking to bill your insurance did procedures you don't need. Criminal.

Dr Jolley has the best practice I have ever seen. The…read moreoffice is nice, the people who work there are very good and I actually don't mind going to the dentist. I highly recommend Dr. Jolley's practice. Highly skilled doctor and staff !

Amazing! I had the same dentist for 20+ years. When they sold their practice I was wrecked. The…read morestaff at Dr. Jolley's made me feel comfortable. Massage chairs, television, warm blankets, great staff I could go on and on oh and the arcade game in the waiting room!!! Amazing. I hope he never retires because he has a client for life with me.

My experience with Sunrise Dental in Auburn started very positively\. The office staff were…read morefriendly, professional, and welcoming throughout my visits\. I came to the office with one specific goal: to have all of my amalgam fillings removed and replaced with composite fillings\. Before beginning treatment, I specifically asked whether this was possible, and I was told that it was\. Based on that understanding, I moved forward with treatment, paying both my portion and what insurance covered\. The dentist I was assigned was experienced and kind, but the biggest issue throughout my treatment was a lack of communication\. During the appointments, she repeatedly questioned why I wanted my amalgam fillings removed, explaining that she had previously switched to composite fillings herself but later returned to amalgam because of tooth sensitivity\. I explained that I had been diagnosed with heavy metal toxicity and malabsorption and that removing the amalgam was an important part of my personal healthcare decisions\. What concerns me is that at no point during treatment was I told that complete removal of the amalgam might not be possible\. If I had been informed, I could have stopped treatment, asked questions, discussed alternatives, or decided how I wanted to proceed\. Instead, I believed the fillings had been completely removed\. After I transferred my care to another dentist, new X\-rays showed that five teeth still contained amalgam beneath the composite fillings\. Discovering this was extremely disappointing because it was the very outcome I had been trying to avoid\. I contacted my insurance company, which recommended that I first try to resolve the matter directly with the practice\. I met with the owner, who apologized for the lack of communication and generously offered to redo the work at no charge\. While I appreciated that offer, it did not address my primary concern\. For me, this was never just about the cost--it was about informed consent and honest communication\. Patients deserve to know when a treatment plan cannot be completed as originally discussed\. I have chosen to forgive this experience and move forward, but I also believe it is important to share it so that others understand the importance of asking questions and ensuring they fully understand their treatment\. Every patient deserves clear communication and the opportunity to make informed decisions about their own healthcare\. The office staff were excellent, and I appreciate their kindness\. My hope is that this practice places greater emphasis on transparent communication between dentists and patients so that others do not experience the same disappointment I did\.

Amazing dentists- Dr. Gu and Dr. Renee. Cathy and Randi are both AMAZING for insurance/billing…read more Very GRATEFUL for this particular location, worth the drive from south Seattle! 10/10 would recommend

I've been with them for about three years. They are friendly and professional, but they lack…read morecommunication between their specialists. I had a procedure that resulted in an anomaly (a fragment of my tooth left beneath the skin), and I was brought in a few times again to try to explore what happened, only to discover that it was intentional by the surgeon as it was too close to a nerve to extract. This took time out of my day and my life, and could have somehow been better logged. I think I've arrived twice to discover that an appointment that I had scheduled had been made in error or had been cancelled without my knowledge. They are booked out for six months, so this place is only a good option if you don't need anything done immediately and you're completely confident that you can keep an appointment made a half a year in advance.

The manager is very unprofessional. After having an appointment on the books for weeks, she called…read moreme to get updated insurance information the day before my appointment. She called me while I was at lunch, so using my phone I did the best I could to get the information. When I logged into Delta Dental it gave me the old information (it all looks the same to me). They should have noticed it matched the info they already had on file. Then she called me after hours at 5:25 pm to tell me I gave her the old information and she needed the new info. I'm out to dinner at this point so I'm frustrated that they waited until the day before to get their ducks in a row and both times were inconvenient for me to get the information. She is asking me what state my dental insurance is in. How do I know?! Granted I am obviously frustrated and seeing the dentist gives me anxiety, but she is clearly giving attitude back to me and being very snarky. Totally unprofessional. I asked to speak with the manager and she said she is the manager! This is not how you deal with customers. In the end she said maybe I should find another dentist. I'm going to "my final" appointment with Fairwood Gentle Dental tomorrow. I don't need more anxiety when getting medical care.