BEWARE! Terribly unprofessional! He was appointed my primary healthcare doctor by my insurance. I…read morerushed there with my first insurance bill that had my member #, but didn't have my insurance card as it wasn't sent yet. The office manager told me she'd let me die before she'd allow me to see the doctor if I didn't have an insurance card & photo id on hand. What type of medical professional tells that to a patient coughing up blood? The only bright spot was the polite & sympathetic receptionist who told me I should go to the emergency room. I was shocked and disgusted by this office supervisors behavior. You can tell she hates her job & life.

Flatlands medical care doctor Bellamy is a wonderful and caring physician who cares about the…read morecommunity he serves.

The worst! Any Doctor who pays an office manager that tells a patient (coughing up blood) that…read moreshe'd 'let him die before allowing him to see a doctor if he doesn't have his insurance card & picture ID' isn't someone you should trust with your health. My new insurance company appointed this "Urgent Care" as my primary Doctor, but hadn't sent my insurance card. I showed them my first bill with account # which they could have looked up to confirm. The sweet receptionist called her manager to approve who basically told me to drop dead. The apologetic, professional receptionist told me I should go to the emergency room which is what I did. People in the medical field take an oath not to turn away those in need of medical care. This was unprofessional, rude and just plain evil. That old lady should be fired, but she's probably a family member since this is a "family operation." BEWARE!

Good Quality care. Office workers are pleasant. Clean office. I have been a patient of Dr. Sheridan…read morefor over fifteen years. I would not change her for nothing she has ALWAYS been on point with ALL MY DIAGNOSES

5 stars for the Dr. Love Dr. Sheridan but the wait is absolutely to long. I also agree with…read moreanother patient i walked in at 1:00 o'clock I had a 1:30 appt. A lady came in at 1:00 also but had a 12:30 appt. She should have been made to wait. The apptmoinents should be scheduled at least 1 hour apart. I get my hair done quicker than seeing the doctor. SMH only us if you know what I mean.

I was looking for a solid nearby venue for my mom to receive quality care. It is very hard for me…read moreto watch my mom age and unable to do what she used to. Additionally, the majority of my mom's doctors are at HSS and Weill Cornell in Manhattan but I wanted a third backup place close to her home. Thus, I researched places that could provide necessary checkups on her: overall health, blood pressure maintenance, bloodwork and hopefully obtain a solid aide that can monitor her weekly. Getting an appointment with this location was a bit challenging: I called in January and was told no availability until April. I spoke to a rep, Kimberly, and asked to be put on a cancellation list. In February, Kimberly called to state there was a cancellation and I made the appointment for March 20th. My sister and I visited Oak prior to appointment and were pretty impressed with the premises. The first appointment is to get to know my mom, her health history, check her vitals and make a second appointment for next month. The visit was extremely thorough, professional and all staff members were genuinely nice. Special recognition to Regina, first point of welcoming committee, who explained the Oak Street Health process. Shamba who took my mom's vitals and asked questions regarding her activity, any recent falls, etc Lastly we met with Dr. Charmaine Gonzalez, PCP who reviewed my mom's current medication, health issues and took the time to get to know my mom. Additional, Kimberly who communicated consistently to lmk she was keeping an eye on cancellations. Lastly, my mom was extremely happy with the services received and that's the most important for me. This is a sigh of relief for me and look forward to the next appointment with mom.

A customer service representative returned a message my mother left regarding switching from one…read moreoffice to another. My mother could not remember the details of the message so she asked for the location of Oak St Health. The rep repeatedly gave vague answers like "in Canarsie" when asked for the address and side streets. When my mother said she'd call back to discuss the message, the rep insisted she answer her now so they wouldn't have to keep calling. She was angrily screaming at an elderly woman who struggled to remember details of an interaction. I intervened and told her that she was unprofessional and she hung up immediately. if I could rate lower I would. You would think a person who works for a health care provider would be trained better. No respect or empathy.

Best doctor I've been to. Does a thorough exam doesn't try to get you out quick like those other…read moredoctors. It's sometimes a long wait to see her but well worth it!

Brooklyn Free Clinic is a shining example of everything American medicine needs to be (but isn't at…read moreall). I had an amazing experience here last night - from the friendliness of reception to the professionalism of the medical staff - and the only downside I saw was that this free community service is one that more people don't know about. Hopefully this review will help to change that (BFC wasn't even a Yelp entry until I added it! I learned about it on the Brokelyn website). So, yes, I am an overeducated, underemployed working class hero (hey, it's something to be). I moved to New York this summer in, as Johnny Cash and June Carter would say, a fever. While I'm looking for faculty positions (insert standard grumbling about the economy, etc etc), I am working as an editor whose employer does not offer health insurance. Oh, the American dream! I have been feeling pretty under the weather the entire month of January, but didn't go to the doctor because... well, I don't have one because I'm uninsured. Finally, my gross coughing and scratchy voice got to be too much. I looked up free clinics in Brooklyn. Enter the Brooklyn Free Clinic. I was slightly skeptical since the clinic was not on Yelp, and because when anything is "free" it is usually over-used. I imagined long lines, a dirty lobby, and being turned away after waiting in a dingy waiting room for hours with angry receptionists and sneezing children. NONE of this was true. Located in the heart of Bed-Stuy, the Free Clinic is run by the SUNY Downstate Medical Center - by med students and volunteers, and one (amazing) doctor on staff. I arrived promptly at 5:30pm - the clinic is ONLY open Tuesdays from 5:30-8:30pm right now. Their website says that walk-ins are welcome, but warns also that you may not be seen, as current patients sometime wait up to three months for appointments. When I arrived, the very pleasant reception staff told me that it may not be possible to see me tonight, but that if I didn't mind waiting, they would try to fit me in. About half an hour later, they had me filling out paperwork and I officially became a client. I'm not going to lie, the wait is long, and when you have a gross cough like I do, it can be slightly uncomfortable - but it is completely worth it. The lobby is utilitarian - it reminds me of, surprised, socialized medicine (I mean this in a positive way - I am all for socialized everything), and after the local and national news was over, one of the staff popped in a very informative (but also super cheesy, heh) video on STD testing (said video was made before the acronymic switch to "STI" - but was nonetheless effective in conveying its message) for the lobby to enjoy. Anyhow, when you're finally called, you check in with a social worker, a step that is a wonderful asset to a slightly rough neighborhood. She will tell you about all the services that the clinic offers (which include women's reproductive health, mental health, and STI testing), and ask you about yourself. The social worker who interviewed me was very pleasant and helpful. You then have to go back and wait a little while longer. Remember, these are volunteers and medical students, and all the services are free. It was a little before 8pm before I was seen. The 1st year and 3rd year medical students who did my preliminary check up were wonderful. We yucked it up about grad school and they teased me for not knowing exactly where my lungs are (hey, my doctorate is in the humanities!). The 3rd year med student was super helpful in talking to me about general health, as well as in giving a preliminary diagnosis. Dr. Kaiser Islam is the medical director of the clinic, and he sees each patient to confirm diagnoses and to write prescriptions if necessary. Turns out I have an inner ear infection, mild strep, and a mystery cough. But guess what?! The antibiotics that I needed to get - one prescription was free when filled at Rite Choice pharmacy across the street on Fulton, and the other was very inexpensive. If I hadn't found the Brooklyn Free Clinic, I would have let all of this go , and possibly had worse infections. Seriously? Seriously. I cannot speak highly enough of the Brooklyn Free Clinic. It incites me to anger to think of the state of health care in this country, and having had health insurance my whole life until now, I am honored and humbled to have had such a positive experience at the free clinic - particularly when I have had really shitty experiences at expensive specialist clinics in the past. ALL medicine should be like this. I believe if you can pay, then yes, please by all means contribute to your health care. But we all have rough times in our lives, and until we're on our feet, there is always the Brooklyn Free Clinic. Don't be afraid to humble yourself a little - remember, you can always give back when things are on the ups. BFC: Come on in, the water's nice down here.

I needed to go to the doctor and am in between insurance policies, so I found the Brooklyn Free…read moreClinic online and went the next day during walk-in hours (Wednesday, 5-6pm). If you know you need to go ahead of time, I'd highly recommend making an appointment. In total I spent almost 5 hours there -- I was last on the list. The nursing student and Registered Nurse who did my intake were very kind and professional, as were the two medical students who eventually saw me. While in the exam room I was even visited by a sexual health counselor who offered free HIV & Hep-C testing, which I thought was cool at a free clinic. In the end, I got the care I needed, got a prescription, and received my medication from the pharmacy the next day, all without paying a cent (I did pay with my time though). If you don't have health insurance and need to see a doctor, I'd recommend this clinic! Just make sure you make an appointment in advance. And bring a book to pass the time in the waiting room.

Dr Daniel is professional, courteous and listens to his patient. When needed he quickly recommends…read moreyou to the right specialist.

Going to Dr. Cary Daniel's office is a nightmare. Unfortunately, I returned twice more out of…read moreconvenience but regretted each time. Anita, the receptionist is the first face you see and you can't wash your eyes of her attitude. She makes people feel little. I have a graduate degree and am well-traveled and still she made me feel stupid and uninformed. I felt worse for an older Haitian woman who repeated her question to Anita only for Anita to repeat, "Have a seat and wait for your name to be called." There is no hospitality and no respect for people's levels understanding. If you continue to try to get an understanding of how the office works, she will result to ignoring you. I have nothing bad to say about Dr. Cary Daniel himself, other than he's made bad decisions in having staff like Anita. The office manager, Monique, is no better. I asked Anita to refund my co-payment and instead of Anita saying, "One moment, I'll call the manager," she simply picked up the phone made an announcement for Monique to come to the front and continued to type on the computer - no acknowledgement for me. Monique arrived and didn't ask me to explain the situation or anything. She didn't care that a patient was upset with the service or anything. Like a robot, she simply asked, "What is your phone number?" Anita continued to mumble under her breath and no one told her to stop. There is no professionalism. I wanted to see this doctor because he is a Black man and many have recommended him. But to get to him, I will not go through disrespectful, unprofessional and unhappy staff.

I'd give no stars if it was possible.. They never answer their calls and the mailbox is always…read more"full" everyone at the front desk needs to be trained on how to speak to patients. When you actually do get a hold of them to schedule an appointment it's always at least a month away and I've witnessed HIPPA law being broken many times

For those who have posted about being unhappy with staff, I have very good news for you. The staff…read morehas changed and it is a welcome pleasure to deal with them. The frustration of no call backs, trying to get an rx renewed....all of it is over. I have to say that it is unbelievable how improved things are. Went in for blood work, friendly greeting, smiles, quick service. Brought in a form I needed filled out, the next day I got a call it was ready. I am sharing this because I always appreciated Dr. Sinha but the office staff made it a difficult relationship. I am so glad that I no longer have to dread dealing with them . Thank you Dr. Sinha.

I waited 4 hours. He gave me an incorrect diagnosis and wanted me to pay extra to get extra test…read moreafter a free test already proved him wrong. I got a bill in the mail for bloodwork that should have been covered because it was a physical but wasn't covered because they coded it incorrectly. I've been trying to resolve this bill for over six months with them and they have done absolutely nothing. I had to pay the bill so that my credit wouldn't be affected and now I've been trying to get reimbursed and they haven't done anything. They are absolutely incompetent and they are scammers. DO NOT GO HERE!