Super kind and professional! She is enthusiastic about what…read moreshe does and tries to help her patients in every way she can.

This was great experience and fast turn around. The denturist was kind and effective in caring for…read moremy dad and his needs. She really took the time to make sure they were going to be the best fit and look. Only three visit and bam he is a new man. Thank you

I have been going here for a number of years and recommend PVD to friends and family (even…read morestrangers!). I don't love going to the dentist (hard to get numb and have had bad experiences in the past) but I am always so blown away by the genuine care the staff has for patients. Every single person in the office is lovely and caring. In terms of treatment, I feel that my treatment plan is always open and honest. I don't feel pressured into anything, but rather am explained their recommendations for care and a recommended timeline. Also, the tech is pretty cool! (The 3D tooth mapping is awesome lol). Most recently I got a crown, which I have not been looking forward to. Mel was amazing and explained everything about the process and consistently checked in to make sure I was doing okay. Dr. Momany was great and as well! Highly recommend PVD!

The most terrible experts a dentist ever. They were not gentle, my mouth hurt for weeks after a…read morecleaning. They lied to me about what care they could provide based on my insurance and I walked out in the middle of an appointment because of it.

I came into see Rafael and heather and was immediately treated like we have know. Each other for…read moreyears. I was treated with the utmost respect as a person with a dental situation and a future customer. The office has always been willing to work with me for various options for payment. Over the last year and a half, I went from having dentures for over 22 years which as a result from having dentures this long, my bones in my mouth shrunk dramatically. I'm on the final stretch on getting my all on 4 completed. The joy of having a great smile that doesn't move when you talk and no longer have to use paste to hold them in. Now that they are anchored in 8 spots (4 on upper & 4 on lower) I'm beginning to eat more of a variety is good too.this office is the place to go for getting your smile and confidence back. I'm forever in debt to Rafael, heather and the whole crew who have helped me overcome so many obstacles. I tell everyone about their office, location and the great people staffed there.

I just want to give a shoutout to Crescent dental in Bonney Lake! I'm on crutches and dropped my…read morelicense somewhere in the building or parking lot and was having to go to each floor and eaxh office looking for it. The desk ladies saw me and without a beat said "You're doing that on crutches? They told me to sit down and they would go to each building asking and looking for me". I'm not even their patient but the kindness they showed was something you don't see much these days. They have an awesome team working for them!

Long story so I will sum it up! We were excited thought we found our forever dentist and my husband…read moregot an appointment for a root canal did the temp it was time for the crown went in got the crown when the dentist was all done he what we hope is supposed to be a "joke" said you don't have any communicable diseases right and my husband like pauses and says um NO and dentist says oh good cause I cut myself and laughed and my husband is like wait wtf I don't want your blood in my mouth that is scary!!! Well, then, after he gets the crown done, it literally hurt and he couldn't bite down he Wasn't able to even eat on that side at all and if he did accidentally bite on that side, it would hurt really bad and we were gonna go in and say it was wrong but he thought that maybe it was just healing still and that it would get better well it never got better and it was only like two weeks ago. I don't even think two weeks and he then on Thursday, we went to red Robin and he was eating a cheeseburger and we had just talked about getting an appointment to have it double checked and he literally took a bite accidentally chewed on that side and he said I think I just cracked my crown come to find out it literally cracked the tooth behind it in half and there was no more pressure anymore. Literally, he could bite down as hard as he possibly could and the tooth didn't hurt anymore. He went to the dentist this morning, which reminds you he already paid $500 for the crown the first one and then they wanted to charge him like another $700 to do another root canal cause they basically acted like it wasn't their problem!!!

I previously gave a 5 star review for this establishment based on how quickly they got me in and…read morethe professionalism that was desolated by both the Dentist and her Assistants. I have changed that 5 star to a 1 star due to a horrible experience. I had a cavity filled and noticed a fluid filled sore on my bottom right lip when I got home, which popped later on that evening. I called them and went in the very next day and they admitted to dropping some chemical on my lip during the filling process but that it would heal. Still to this day, I have a scar on my lip from that. There is no excuse for that for I have had numerous cavities filled in my life and NEVER had I been left with a scar on my lip from it. STAY AWAY!!!!!!

I love everyone at this office, i have the worst anxiety about the dentist, to the point where i…read morestarted to cry in the chair a little before getting a crown. the dentist and everyone at the office was very nice made sure i was comfortable and got me what i needed to calm down. they have worked with me through my schedule and fears and now i have only one appointment left for my mouth to be fully healthy and done with all of the stuff i have been avoiding for years. they even let me keep my wisdom teeth after removal :) anyways i've been to a few dentists as an adult but by far will continue to see them. they are very accommodating and very nice and professional. would give more stars if i could.

I've been going here for almost 2-3 years now, and I love this place, everyone is super nice and…read moresuper accommodating, I'll forever be going to this place for my teeth.

Two stars not one because the staff were very nice. But, not a business I can recommend. Overall,…read moreit felt like they were quite forceful about trying to maximize the revenue from services. 1) When I called to make an appointment as a new patient, I explained that I had just had xrays done by my prior dentist (we moved here from out of town, so I needed a new dentist). The receptionist said "we really like to do our own." I had the xrays (less than one year old) sent over via email, because I didn't want to get a second set only ten months after getting them done. 2) I walked into the office after parking on the street (I didn't realize they have a parking lot). I was asked "did you walk here?" After the points I'll mention below, I get the impression they look for what kind of car people drive to see if they have money or not. 3) Hygienist says "we're doing Xrays," I say, "no, not this time." She seems fairly shocked and upset by this and says "I'll have to ask the doctor and see what he says." No - that's not how it works. I'm the patient and if I say I'm not getting xrays because I have a set that's 10 months old, that's my decision to make. 4) Dr Jeff Osborn comes in and is very apologetic about the xray situation. I appreciate that he's nice about it - but I didn't like that there was friction in the first place. Strong-arming patients to get xrays.. feels like they are trying to add another service to bill insurance for. 5) I was asked twice "are you happy with your smile?" (it felt like they were looking for upsell opportunities). Not out of line per se - but, combined with everything else, I got the strong impression they are less about teeth cleanings and regular dental care, and are very interested in premium services / upsell opportunities. 6) During the cleaning the hygienist says "we'll need to do the cleaning in two appointments since there's a lot to do -- we'll get the top today." Yes, I drink coffee, and it had been 10 months since my last cleaning (because we moved, and getting an appointment here was only available 3 months out). But in my 4 decades of getting teeth cleaned I've never been told "we'll do half today, and half later." I said "that's weird, I've never heard that before." The hygienist ended up doing the entire cleaning (both top and bottom) and not mentioning it again. But I was again left with the impression they were trying to milk me or my insurance for additional revenue. 7) I was asked about teeth whitening and orthodontics. Again - not out of line on its own, but another instance where maximizing the revenue from the patient seems to be top-of-mind. It felt like they have a "revenue checklist" and they make sure to check every item with every patient. Overall, the feeling I was left with was that they're a lot more focused on upselling and premium services than I'm used to or happy with. Asking if I walked there... that was just weird. If you use them as your dentist, and drive up in a BMW or Mercedes, I have the strange feeling you'll be treated like a significant revenue opportunity. The staff was nice, once we got past their initial extremely strong position that I get new xrays (which, I suspect they may have dropped it because my insurance company only covers yearly xrays and therefore new ones wouldn't be covered anyway). I wonder if the corporate ownership structure puts really strong emphasis on maximizing revenue. They were all very nice and I wish them the best. But I didn't like the feeling that I was a revenue opportunity more than a patient.

I cannot recommend this dentist strongly enough! Dr. Smith and his staff have been kind and honest…read moreand responsible from the first time I came in for a cleaning (which I think was maybe 8-9 years ago). I have heard awful stories of scammer dentists and unnecessary procedures etc and this office is the polar opposite of that. Just good people doing good work. I get a little nervous sometimes before a visit but by the time I leave I always feel better. It is basically a life affirming experience going to this dentist! And that is not a sentence I ever expected to say.

Dr. Smith is awesome. I haven't had any major dental work but I am always pleased when I get my…read morecleanings. I don't go as often as I should, once every couple of years. Nevertheless the service and care is exceptionally great. The office is always clean, staff is great to work with and friendly. Most recently, I called after hours and left a voicemail for a callback to schedule a cleaning. The next day doctor Smith himself returned my call and scheduled my appointment for the following week! I was shocked! He explained they are short handed due to the holidays so he goes in on Fridays (when they're closed) to help catch up! I love that he rolls up his sleeves and does all the work in his business wherever it needs to be done. I will also say that I've been going here for about 12 years and as infrequently as I go, again 2 yrs since my last visit , he sure does have a good memory or takes good notes on patients when they visit. He remembered I have a teenage son and 2 small daughters, and we chatted about his 3 boys and how different parenting teens and young adults is in today's day and age. A couple of years ago, when I inquired about whitening after my first visit in 3 years and having back to back babies, cause pregnancy really took a toll on my teeth, he said it's cheaper and easier to just do the whitening strips at home, and I appreciated that especially since at the time I had two under 2 in diapers and daycare. He's a family man and appreciates his patients for who they are and where they're at in life. 10/10 would recommend Dr. Smith for your dental care and needs.

So professional, thorough and personal care. Treated like a person, not just a patient.read more

They have too many clients. After an appointment I tried getting one in 4 months for my periodontal…read moretreatment but couldnt get in because they were all booked. After 13 months I got a $211 bill!