Beware! They go by Executive Limo now, but same address. Paid in full and night of my daughters…read moreprom they no-showed. Then played dumb over the phone. I'm literally on the phone with them with my invoice in hand and phone records of multiple confirmation calls and Dave the owner has the audacity to say I must be calling the wrong company. This guy is a scam!

My wife and I booked a limo for our daughters wedding last week for a venue less than 4 miles from…read moreour home. limo was nice but driver was rude and un professional. At the end of the night he was upset we weren't waiting curb side for him and was making comments we weren't leaving fast enough for him. He offered no assistance getting in or out of the limo or with our stuff. Paying $800 for a 7 minute ride each way we expected to be treated with a little more dignity . Should have orfered an Uber

I will preface this review that had this situation been handled differently, I'd be giving 5 stars…read more Last night, we used their service to attend a concert in Boston. The driver was erratic and aggressive and was unfamiliar with how to drive without making people ill in the back. 4 of our 6 passengers ending up ill by the time we made it there. The limo that was provided was old and dingy. It was a TIGHT squeeze to fit 6 adults in the back. While driving on the highway, one of the passenger doors "fell open" and wind came gushing in. The driver, after a request to pull over, did so, slammed the door shut, and promptly told us "don't lean on it". No one was leaning on it. But 40 minutes later it happened again. When we checked the door, the rubber liner between the door and car was cracked and had pieces piecing from it. On our ride home, our driver went the wrong way on the highway causing us to sit in traffic for 25 minutes the wrong way. He then drove two complete circles around Boston trying to find the correct highway to get back onto, adding over an hour of unnecessary time in the car. When I contacted the owner, I was told "thanks for letting me know, I'll look into it". No apology. No concern for myself or my friends and our safety having almost fallen out of a moving vehicle. I am appalled at the unprofessionalism of this company, the owner, and the driver. I would never recommend them to anyone and would caution anyone prior to getting in one of their vehicles as this seems to not be of any concern.

Late pick ups. Missed pick up. Inexperienced drivers. So disappointed - long time customer but…read moredoubt I'll go back

The absolute best transportation experiences I have encountered. Worth every penny. The drivers are…read moreALWAYS polite, kind and extraordinarily helpful to this 80 year old with my bags, going in and getting someone at the airport with the wheelchair I reserved and making sure I am safe with curbs. They are truly the best.

Lied about providing quality service & they do accept all type of payments. Worst service ever.read more

I previously wrote an excellent review about this company and had the opportunity to use them again…read morethis week. Rosa Ride was once again provided prompt and dependable service. The well maintained Mercedes SUV was extremely clean and comfortable. Orlando is such a pleasant man, helped with my luggage, enjoyed nice conversation on the ride, and he was extremely courteous. I flew out of LaGuardia on Sunday and returned on Tuesday morning. Orlando picked me up in New Fairfield in plenty of time to catch my flight and was at the airport waiting for me upon my return. Bottles of water are always in the vehicle along with snacks. There is also screens on the back of the front headrests if you want to watch movies during the ride to the airport. The fees for airport transport are comparable to what other companies in the area charge. For me, knowing that I can rely on airport transportation is very important which is why I will continue to choose Rosa Rides for my future travel plans which require flights from New York. Thank you Orlando!!!

The team at black swan helped us plan livery services for our wedding, they understood the…read morechallenges of covid and adjusted our first contract to reflect changes we made. Judy was quick to respond to any questions we had while planning and booking. Ray was our driver, he was polite, on time, and had a positive/professional attitude.

Made a reservation for 7/24/2021 through the phone and made a down payment of $250. Asked to see…read morethe car and apparently they don't have insurance on their lot to show their limousines and their cars. Drove to the address that appears on their website and it turns out they haven't been at that address for over 10 years. Called this place and spoke with Judy and she said "people change their addresses" very rudely. So I cancelled my "contract" and she said she couldn't refund me my deposit. DO NOT USE THIS COMPANY!!

Great service responsive and prompt would definitely use again. A totally professional experienceread more

From the owner: Welcome to Golden Eagle Limousine Services LLC! Since 2018, we’ve been providing top-notch luxury…read moretransportation services in the NYC Tri-State area. Our company caters to various special occasions, including airport transfers, weddings, proms, and birthday parties. Our fleet comprises late-model luxury vehicles, meticulously maintained and equipped with cutting-edge technology to prioritize your safety and comfort. As owner-operators, we offer competitive prices without compromising on quality. Give us a call for your next ride, and we’ll provide you with a complimentary quote.