The company caused $2133 in HVAC damages that three representatives refused to cover…read more Representatives claimed the damages were not their responsibility because of their contract. The exact verbiage from the contract is, "The Contractor is not liable for damage to hidden water, electrical, gas, and/or HVAC lines." However, in the photo sent of the damage, the HVAC line is clearly visible. When we pointed out that the line was clearly visible, they claimed they were still not responsible and would cover just $250 of the $2133, but only if we removed the 1-star Google review we had just left. After several attempts to get in touch with the contact on the contract and the business owner, we got no response.

I had Charleston Roof + windows replace my roof last year. There was a corner I showed to them that…read moreI was not happy about. There was no problem for them. Now their no problem is falling. I called them and they do not repair it under warranty. This is a job badly done and they declined to fixit 3 times. Shame on them. Don't have them to replace your roof. They do not do a good job and they do not stand behind it. You are left hanging dry.

Responsiveness BEFORE the sale... Five stars. Arnie was great at explaining the features I did and…read moredid not need. He didn't try to up-sell. Installation... Five stars. This efficient army of people descended on my home, all with a specific mission, removing and replacing eight windows in one day. Responsiveness AFTER the sale... zero stars. Our order was missing two screens and one other screen was damaged. Six months of REPEATED calls and eMails were brushed aside. Just received a response and supposedly, the screens will ship in four weeks. This leads me to believe the screens were never ordered in the first place.

Thank you for my new windows Coastal Siding & Windows! They replaced 20 windows in our house and I…read morecan finally see outside without a fogging old window. Coastal came in one day and replaced all the windows leaving no trace of their project behind and nothing for me to clean up. Their price was great and their windows are perfect! Thank you to Arni, Billy, and his team for a job well done!

We used Contract Exteriors to have our roof replaced. From the first phone call I made to the…read moremeeting with their rep to the installation, I had zero problems. They even came back to check on everything about a week after their job and fixed one of our skylights for us. They were professional (the people I spoke to on the phone and emailed with, the rep, the roof workers, etc), kept our yard protected and clean and we never had any issues. The roof still looks great, even after Hurricane Matthew. We will certainly be reaching out to them for more exterior work to be done on our home.

Contract Exteriors has been paid in full, it's been over a year since our siding project began, and…read moreContract Exteriors still has not finished the job. We were told the sub contractor that installed the Hardi Plank on our house no longer works for the company because of complaints. Where does that leave us? We purchased the more expensive Hardi Plank with the color baked in so it will never need to be painted and yet putty was placed over nail holes that will have to be painted. Most of the planks have bowed or are wavy. Window screens were torn during installation by sub contractor and still have not been replaced. Sub Contractor left a mess after his job was completed and I had to clean up the mess. We waited a long time to have exterior doors installed and we're still waiting to have them painted. I would not use this company again.

We had a French door broken by a flying rock from a weed eater. Glass Guru was our second quote and…read morethough they were slightly more expensive, we were very impressed with their level of knowledge and are very glad we chose them. They were prompt in responding to our request and ordered the necessary glass. On the day of installation, the owner and his mature, knowledgeable assistant arrived on time, got right to work, replaced the shattered glass very quickly and did a great job! We will use them again and encourage others to use them, too!

Requested a quote for doggie dog in a storm door. A guy came out and measured but never heard back…read morefrom company. Called company and asked never heard from them.

Great work ethics, very professional and top notch work installing a screen enclosure. He went…read moreabove the standard screen enclosure install with extra brackets and support beams. Would definitely recommend.

From the owner: Family & Veteran Owned and Operated since 1980. Professional and Dependable. Your satisfaction is…read moreour goal.

I absolutely love my new shutters! They provide much needed relief from the sun and can finally…read moreenjoy the second floor deck! The consultation was quick and had everything measured out. Product selection was even easier. I opted to do something I haven't seen before as I wanted my water views unobstructed. They turned out perfect. The shutters are adjustable and don't require tools to move them out. All of the hardware is powder coated aluminum so I don't have any worries about rust or wear. I'm looking forward to many years of comfort and curb appeal. Thank you Window World!

I had windo installed by window world many moons ago the were and st is installed wrong. I had all…read morethe sides and back windows replace, I was happy I didn't have them replace th windows in front. the worst company I could hav gotten. I wrote the better business bureau and even sent pictures but that didn't help. I recen spoke to a contractor he informed me that Window World is the worst company to use. I wouldn't nor couldn't recommend them to anyone, I am still li with the awful work they they did.

Had Coastline Glass come out to determine why lock on balcony slider they'd previously repaired was…read morenot latching properly. Renter that gave them access tO unit stated they were there for approximately 1/2 hour. They determined that latch mechanism equired a shot of WD-40. Received invoice today in the amount of $290. Called company for explanation of such exhortitant cost. They explained that $100 was for the trip charge and $190 was for labor and taxes for 1/2 hour of work and a show of WD-40. Informed the company that their pricing is obscene & will never use them again. Expensive lesson learned.

I visited this week for a small piece of replacement glass. I arrived and was immediately greeted…read more The gentleman was very kind. He took the time to immediately address my need. I was in and out of the place in 15-minutes. Fantastic service, reasonably priced and just good people. Coastline will get my business going forward and have my recommendation.

Hired Chris to change my double window to a slider. His product is good but that is the end of it…read more I was told it would take 2.5 days to complete and maybe it would have if he showed up on time. His reviews were good so I hired him. After being a few days into the project I felt like I was buckled and dimed for what he called"extra work" he had to put in. I also had to go and buy wire and siding. When he was finished he said he doesn't sand or paint. I was left with a horrible spackle job and unsightly finished product on the inside. I now had to hire someone for another $300-$400 to fix the mess he had left me with. I have never heard of any company that doesn't finish and present a near perfect product. I want new doors and storm doors now but, I will be giving the job to someone else.

Needed some window maintenance (caulking). Chris was coming the next day, called the next evening…read morecouldn't make it. Said he would definitely come the next morning. Been three dlays haven't heard from him, text twice, no word. Not reliable!!

Great guy. Very efficient. Arrived at the scheduled time and did a great job at a reasonable priceread more

From the owner: We are one stop glass shop for all your glass needs. We cover areas from manning to sumter and all…read moresurrounding areas. We install from auto glass to glass shower doors even commerical and residential glass.

We had Window World replace our windows. They cracked the siding in several places and left gaps…read morebetween the siding and windows. They refused to address the cracked siding, saying it was already damaged. There were a few small fissures, but they caused way more damage. One window had a cracked frame and leaked when it rained. They did come and replace it after several phone calls. We hired another contractor to repair the siding. In doing so, we discovered the horrible job Window World did installing and taping the windows. We had to pay an additional $600 to have the tape re-done properly and professionally by the siding company. Terrible workmanship.

They installed a high quantity screen door on our porch door. We received a tone of compliments.read more