Do not utilize their lab services, unless you want to be hit with a huge bill after getting routine…read morebloodwork done. I have had bloodwork done multiple times a year over the last several years and never paid a dime. I went to the lab at this location and was hit with a bill for $500 for standard bloodwork. It is impossible to speak to anyone that can take any real action, and the people you speak to are completely unhelpful. They have all the power because they chose to code the services in a way that resulted in my insurance company not approving and refuse to reevaluate their coding or explain why this standard service was coded differently.

In July 2023, I visited the Roper Hospital to see my father who had recently undergone open-heart…read moresurgery. On the final day of my visit, as I was leaving to catch my flight, I slipped on a large puddle of water on the third floor of the hospital. This fall resulted in a significant bruise on my hip that lasted for several weeks and a head injury from hitting the corner of a wall. The impact caused immediate swelling. Concerned about flying after such an injury, I approached the nurse's station to inquire about the safety of boarding a plane. Unfortunately, no one was willing to assist me, and I was directed to speak with someone in the emergency department. Due to time constraints, I intended to submit a report regarding my fall and the puddle in the hallway. When I requested assistance from the security personnel, I was met with rudeness and informed that they did not handle such reports. Subsequently, I asked the nearby emergency department check-in staff, who kindly offered to find someone who could address my concerns about flying. The emergency department was not busy at the time, so I decided to have my injuries examined. The triage nurse was very helpful and clarified that the security personnel were responsible for filing incident reports. However, when I was seen by another nurse, she exhibited extreme rudeness. Despite explaining my situation, the nurse indicated that while it would likely be safe to fly, liability concerns required a CAT scan, which would take approximately two hours. After confirming with her that if the incident had occurred outside the hospital, she would deem it safe to fly, I chose to decline the CAT scan. My entire experience at the emergency department lasted around 15-20 minutes. Throughout this time, the security personnel and the nurse treated me as if I intended to sue the hospital. I was neither provided discharge papers nor a copy of the incident report. My primary concern was ensuring it was safe to fly, with no intentions of pursuing legal action. Nevertheless, I later received an emergency room bill for $964.80, which I refused to pay given that my injury occurred within the hospital premises. I contacted Melissa Denham, Senior Claims Manager for the hospital, seeking resolution. She informed me that the hospital's insurance does not cover medical payments to settle my emergency room bill. I firmly believe I should not have been billed in the first place as the injury occurred within their facility. My sole intention was to ascertain whether it was safe to fly or if I should reschedule my departure until the swelling subsided. Regrettably, the hospital has now turned the matter over to collections. Reflecting on this incident, it appears that being fair and decent does not yield positive outcomes.

RUDE, UNEDUCATED, coughing into the phone, no hold…read more.... I had an initial appointment scheduled. Only because I want a D.O. and they have two on staff. They just called to reschedule because the doctor is no longer available at my scheduled day/time. No other openings until two months. FoR ANY of the providers. No reason to go here.

Care is referral driven, not patient centered. Unnecessary painful shot of Rocephin administered to…read moremy daughter because of the incorrect diagnosis by the P.A..

Everyone here was so nice and wonderful, they helped me out and patched me up. The nurses were…read moresuper and doctor McCarthy was very knowledgeable and very kind. Truly a 10/10 experience mode possible by the staff. Thank you!!!

Moncks Corner Medical Center on Live Oak Drive in Moncks Corner is a great place to get medical…read morecare when you are in the area and need assistance. The professionals here are very knowledgeable and willing to help. I have had a positive experience every time I have been here.

After being billed for services not rendered, I visited the Moncks Corner Doctors Care on 1/24/25…read moreto discuss and hopefully remedy the situation. However, after nearly 40 minutes of delay, I respectfully approached a staff member working the desk area to request that someone please remind the office manager that I was still waiting to discuss the situation. At that point, I was shocked by the demeanor and words of the staff member who was as unprofessional as could ever be expected, particularly in a medical facility. She cut me off mid sentence and said "I already know...and I don't care!" I could hear other staff members in the background laughing. I calmly told her that she was very unprofessional and I asked to speak to another member of their staff, she stared at me as though she had not heard me and ignored my request. Very shortly thereafter another member approached the desk and said the office manager would see me in a few minutes. My billing error issue was properly resolved by the office manager but the lack of professionalism displayed was very disturbing, keeping in mind that I was already ill and I traveled to the Doctors Care office to resolve a problem that they created. In conclusion the staff members demeanor, words and unprofessionalism was displayed in front of other waiting patients. Very sad. (BTW, I actually condensed this review but it is all true!)

Had a great experience here, had a 5:30 appointment got there half an hour early, got in to be seen…read moreabout 10 minutes past appointment time, the ladies were very friendly and welcoming and kept me informed all the way throughout the process. Will definitely be back if we need any other sudden treatments! Thank you so much and Happy New Year!

I've been here for a visit with family but I'm usually come here to visit the lab and it's usually…read morea seamless process. The wait can sometimes be long but it is one of the hospitals in the area. Staff is nice and friendly. The phlebotomist is usually very friendly and provides care while drawing blood.