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    Doctors Care

    1.8 (18 reviews)

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    4 years ago

    HORRIBLE! Rude staff and waiting to see the doctor for over an hour. They put you in a room and no one ever comes!

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    7 years ago

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    Ask the Community - Doctors Care

    Roper St Francis Medical Center - Plenty of seating in the waiting area

    Roper St Francis Medical Center

    3.0(12 reviews)
    1.3 mi

    Do not utilize their lab services, unless you want to be hit with a huge bill after getting routine…read morebloodwork done. I have had bloodwork done multiple times a year over the last several years and never paid a dime. I went to the lab at this location and was hit with a bill for $500 for standard bloodwork. It is impossible to speak to anyone that can take any real action, and the people you speak to are completely unhelpful. They have all the power because they chose to code the services in a way that resulted in my insurance company not approving and refuse to reevaluate their coding or explain why this standard service was coded differently.

    In July 2023, I visited the Roper Hospital to see my father who had recently undergone open-heart…read moresurgery. On the final day of my visit, as I was leaving to catch my flight, I slipped on a large puddle of water on the third floor of the hospital. This fall resulted in a significant bruise on my hip that lasted for several weeks and a head injury from hitting the corner of a wall. The impact caused immediate swelling. Concerned about flying after such an injury, I approached the nurse's station to inquire about the safety of boarding a plane. Unfortunately, no one was willing to assist me, and I was directed to speak with someone in the emergency department. Due to time constraints, I intended to submit a report regarding my fall and the puddle in the hallway. When I requested assistance from the security personnel, I was met with rudeness and informed that they did not handle such reports. Subsequently, I asked the nearby emergency department check-in staff, who kindly offered to find someone who could address my concerns about flying. The emergency department was not busy at the time, so I decided to have my injuries examined. The triage nurse was very helpful and clarified that the security personnel were responsible for filing incident reports. However, when I was seen by another nurse, she exhibited extreme rudeness. Despite explaining my situation, the nurse indicated that while it would likely be safe to fly, liability concerns required a CAT scan, which would take approximately two hours. After confirming with her that if the incident had occurred outside the hospital, she would deem it safe to fly, I chose to decline the CAT scan. My entire experience at the emergency department lasted around 15-20 minutes. Throughout this time, the security personnel and the nurse treated me as if I intended to sue the hospital. I was neither provided discharge papers nor a copy of the incident report. My primary concern was ensuring it was safe to fly, with no intentions of pursuing legal action. Nevertheless, I later received an emergency room bill for $964.80, which I refused to pay given that my injury occurred within the hospital premises. I contacted Melissa Denham, Senior Claims Manager for the hospital, seeking resolution. She informed me that the hospital's insurance does not cover medical payments to settle my emergency room bill. I firmly believe I should not have been billed in the first place as the injury occurred within their facility. My sole intention was to ascertain whether it was safe to fly or if I should reschedule my departure until the swelling subsided. Regrettably, the hospital has now turned the matter over to collections. Reflecting on this incident, it appears that being fair and decent does not yield positive outcomes.

    Photos
    Roper St Francis Medical Center - Beautifully decorated small lobby with palms swaying in the background against that gorgeous Carolina sky.

    Beautifully decorated small lobby with palms swaying in the background against that gorgeous Carolina sky.

    Roper St Francis Medical Center - My hand after an IV they gave to me Friday night with a 215 BP.  Sent me home with a 194 BP and  Benadryl.

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    My hand after an IV they gave to me Friday night with a 215 BP. Sent me home with a 194 BP and Benadryl.

    MEDcare Urgent Care - North Charleston Rivers Ave

    MEDcare Urgent Care - North Charleston Rivers Ave

    2.3(46 reviews)
    15.4 mi

    i have been coming here for a few years. please help me understand how employees are able to wear…read morelonger than an inch nails?! you know who's at fault? management. they should know better to having long nails in healthcare setting. today 9/25 came in an Brittany had super long nails longer than 1 1/2. why? I don't understand. has health just disregarded policies? is this a new thing that has been accepted. the service is great. cant complain.

    Do you hate waiting at urgent care?! I do! That's why I chose this MEDCare location! They let you…read morecheck in online and even choose your time to be seen! I hate waiting in line at the doctors office when I'm sick and especially at urgent care because you're never sure how long it's going to be! It was so nice knowing when to show up and they even sent me a text 20min prior telling me it was almost my turn. When I arrived I checked in on an iPad and was called up to the desk for any last minute paperwork and payment. Not even 2min later I was called back by a nurse to take my vitals. I was then ushered into a room and she took samples for the few tests they were going to run. The PA was in a few minutes later with all my test results and talked to me about my treatment plan. We all don't want to be sick so he gave me the medications he believed would get me over the hump the quickest! He listened to my concerns and took into considerations my needs. The staff were so kind and each one of them seemed genuinely happy to see me that day and I really appreciate that. The whole experience was quick and efficient and I will definitely return to this location for my urgent care needs!

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    MEDcare Urgent Care - North Charleston Rivers Ave
    MEDcare Urgent Care - North Charleston Rivers Ave
    MEDcare Urgent Care - North Charleston Rivers Ave

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    Doctors Care - urgent_care - Updated May 2026

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