Everyone here was so nice and wonderful, they helped me out and patched me up. The nurses were…read moresuper and doctor McCarthy was very knowledgeable and very kind. Truly a 10/10 experience mode possible by the staff. Thank you!!!

Moncks Corner Medical Center on Live Oak Drive in Moncks Corner is a great place to get medical…read morecare when you are in the area and need assistance. The professionals here are very knowledgeable and willing to help. I have had a positive experience every time I have been here.

Do not utilize their lab services, unless you want to be hit with a huge bill after getting routine…read morebloodwork done. I have had bloodwork done multiple times a year over the last several years and never paid a dime. I went to the lab at this location and was hit with a bill for $500 for standard bloodwork. It is impossible to speak to anyone that can take any real action, and the people you speak to are completely unhelpful. They have all the power because they chose to code the services in a way that resulted in my insurance company not approving and refuse to reevaluate their coding or explain why this standard service was coded differently.

In July 2023, I visited the Roper Hospital to see my father who had recently undergone open-heart…read moresurgery. On the final day of my visit, as I was leaving to catch my flight, I slipped on a large puddle of water on the third floor of the hospital. This fall resulted in a significant bruise on my hip that lasted for several weeks and a head injury from hitting the corner of a wall. The impact caused immediate swelling. Concerned about flying after such an injury, I approached the nurse's station to inquire about the safety of boarding a plane. Unfortunately, no one was willing to assist me, and I was directed to speak with someone in the emergency department. Due to time constraints, I intended to submit a report regarding my fall and the puddle in the hallway. When I requested assistance from the security personnel, I was met with rudeness and informed that they did not handle such reports. Subsequently, I asked the nearby emergency department check-in staff, who kindly offered to find someone who could address my concerns about flying. The emergency department was not busy at the time, so I decided to have my injuries examined. The triage nurse was very helpful and clarified that the security personnel were responsible for filing incident reports. However, when I was seen by another nurse, she exhibited extreme rudeness. Despite explaining my situation, the nurse indicated that while it would likely be safe to fly, liability concerns required a CAT scan, which would take approximately two hours. After confirming with her that if the incident had occurred outside the hospital, she would deem it safe to fly, I chose to decline the CAT scan. My entire experience at the emergency department lasted around 15-20 minutes. Throughout this time, the security personnel and the nurse treated me as if I intended to sue the hospital. I was neither provided discharge papers nor a copy of the incident report. My primary concern was ensuring it was safe to fly, with no intentions of pursuing legal action. Nevertheless, I later received an emergency room bill for $964.80, which I refused to pay given that my injury occurred within the hospital premises. I contacted Melissa Denham, Senior Claims Manager for the hospital, seeking resolution. She informed me that the hospital's insurance does not cover medical payments to settle my emergency room bill. I firmly believe I should not have been billed in the first place as the injury occurred within their facility. My sole intention was to ascertain whether it was safe to fly or if I should reschedule my departure until the swelling subsided. Regrettably, the hospital has now turned the matter over to collections. Reflecting on this incident, it appears that being fair and decent does not yield positive outcomes.

Have received great service both times I went! You can check in online and get a text with when to…read morecome! Friendly and knowledgeable staff! Ms. Miracle and the PA were fantastic tonight when I had to go! Clean office with complimentary snacks, tea and coffee.

Not sure what the point in an appointment is when you come 10 mins early for it and then wait over…read morean hour and a half anyways.

Wouldn't go anywhere else. Friendly staff and very knowledgeable! My entire family visits this…read morepractice on James Island.

I am so happy with the care I received. They were able to find imaging records in their system from…read morean MRI elsewhere this past summer. This access to other providers' records helped Adele determine what action to take. Very professional. I would not hesitate to recommend this place. They are a fine local addition to James Island and I'm delighted they can also serve as my primary care which I may do bc my Roper PCPs keep leaving their practices.

My son had a medical emergency on a Saturday morning in June…read more We called ahead to find out this "urgent care " center is only open until noon on Saturday. We called ahead at 11:00 am to find out they were not accepting anyone else that day. We showed up anyway at 11:20 and were turned away. The next closest option was many, many miles away. The receptionist was rude and not at all sympathetic to our situation. I never heard of an urgent care facility that keeps banker's hours and even then turns away emergency patients during these hours. What a cruel joke!

OUTSTANDING! Fill…read moreout the form online, they tell you when to arrive. They called us in 2 minutes from the estimated time. The provider was very knowledgeable (I'm a physician myself) and they had us in and out in 30 minutes with a plan and a prescription (my son was seen for sting-ray envenomation). I was very impressed and couldn't wait to give them 5 stars.

They should rename to "Don't CareNow". I had an appointment. Showed up - not a single patient in…read morethe huge waiting room. At least three staff I saw were present. Asked me to make another appointment the next day as they weren't able to do what the appointment was for. Complete waste of time.

Do you hate waiting at urgent care?! I do! That's why I chose this MEDCare location! They let you…read morecheck in online and even choose your time to be seen! I hate waiting in line at the doctors office when I'm sick and especially at urgent care because you're never sure how long it's going to be! It was so nice knowing when to show up and they even sent me a text 20min prior telling me it was almost my turn. When I arrived I checked in on an iPad and was called up to the desk for any last minute paperwork and payment. Not even 2min later I was called back by a nurse to take my vitals. I was then ushered into a room and she took samples for the few tests they were going to run. The PA was in a few minutes later with all my test results and talked to me about my treatment plan. We all don't want to be sick so he gave me the medications he believed would get me over the hump the quickest! He listened to my concerns and took into considerations my needs. The staff were so kind and each one of them seemed genuinely happy to see me that day and I really appreciate that. The whole experience was quick and efficient and I will definitely return to this location for my urgent care needs!

i have been coming here for a few years. please help me understand how employees are able to wear…read morelonger than an inch nails?! you know who's at fault? management. they should know better to having long nails in healthcare setting. today 9/25 came in an Brittany had super long nails longer than 1 1/2. why? I don't understand. has health just disregarded policies? is this a new thing that has been accepted. the service is great. cant complain.

I have to say the ladies in this office are true angels. I was in the ER last night and sent home…read morewith no resolve and nothing but chest pain and shortness of breath. I was amazed by the kindness every single one of them showed me. Kimberly even assisted in making sure I was able to get alllll of my prescriptions and called around to make sure she wasn't sending me on a wild goose chase. I told each one of them thank you for the compassion they showed but definitely wanted to come on here and say it too! It's refreshing to see health care professionals that genuinely care and arnt desensitized- thank you again ladies, you were all amazing

Excellent, professional care with friendly professionals. I use them for primary and urgent care as…read moredoes our entire family. I've referred friends and they are always pleased.

Felt heard as the patient by a knowledgeable physician who seemed to understand my concerns. Have…read morerecommended this Urgent Care to family in the area. Thanks for helping me get through a painful time!

I don't trust these people. I went in with the knee injury. They took x rays and determined.I had a…read morepossible fracture to a weight bearing bone. They came in immediately with lots of equipment to send to me home with and charge. My insurance for based on a possible fracture. They were not concerned enough to send me to a a hospital that could give me immediate answers with a.Ct.Scan, but instead referred me to an imaging company that they work with. I went in on a saturday.It is late wednesday afternoon and I still have no answers from anyone about my situation.

CB House Calls has been a dream come true for our family! When our peds office hasn't been…read moreavailable and urgent care wasn't a option CB House Calls has saved the day! Honestly it's becoming our first call! Micheal is a compassionate and knowledgeable provider and would recommend him over and over again! So great having him as a medical resource for our family and community!!!