After being billed for services not rendered, I visited the Moncks Corner Doctors Care on 1/24/25 to discuss and hopefully remedy the situation. However, after nearly 40 minutes of delay, I respectfully approached a staff member working the desk area to request that someone please remind the office manager that I was still waiting to discuss the situation. At that point, I was shocked by the demeanor and words of the staff member who was as unprofessional as could ever be expected, particularly in a medical facility. She cut me off mid sentence and said "I already know...and I don't care!" I could hear other staff members in the background laughing. I calmly told her that she was very unprofessional and I asked to speak to another member of their staff, she stared at me as though she had not heard me and ignored my request. Very shortly thereafter another member approached the desk and said the office manager would see me in a few minutes. My billing error issue was properly resolved by the office manager but the lack of professionalism displayed was very disturbing, keeping in mind that I was already ill and I traveled to the Doctors Care office to resolve a problem that they created. In conclusion the staff members demeanor, words and unprofessionalism was displayed in front of other waiting patients. Very sad. (BTW, I actually condensed this review but it is all true!) read more

Had a great experience here, had a 5:30 appointment got there half an hour early, got in to be seen about 10 minutes past appointment time, the ladies were very friendly and welcoming and kept me informed all the way throughout the process. Will definitely be back if we need any other sudden treatments! Thank you so much and Happy New Year! read more

If I could give zero stars, I would. got here at 4:30pm with only 2 others in the waiting room and then they took me back to a room at 5pm to be seen and nobody came into the room to see me for an hour. I had to go out to the staff and remind them I was here because they forgot about me in the room. Absolutely will never return to this place. read more

I have read the comments of a lot of people and I can see why they would get frustrated. But I'm going to give this doctors care four stars. I know some days could be better than others but I went in there for a reason and the receptionist was very friendly. It was not many people in there but I felt like I was helped right away. The Doctor Who came in was also very friendly and we had a very nice conversation. I knew exactly what my sickness was before I even went in there because it's a common thing for me and they diagnosed me right away. They also called in my prescription to my pharmacist which was a big help so I did not have to wait in line to drop it off. As I was leaving the staff was very nice and wish that I felt better. I would definitely return here again when I need urgent care read more

Absolutely terrible experience! Laziest & most unprofessional group of people I've ever seen. We came in for a X-Ray Scan (on three separate occasions) & we somehow didn't get anything done within those three visits. We went at 8 A.M for the first visit, on the date of March 20th. We were told that we couldn't have our needed checkups done this day, but we can return the next day around the same time. So that's what we ended up doing; We returned at 8 A.M on March 21st, and the supposedly correct time was delayed to 10 A.M on the same day. So once again, we returned at the given time & waited for the doctors. We sat there for a total of 90 minutes, like the previous visit, not getting any of our desired services done. They told us that the doctor was "busy with something" when he was literally sitting there not doing anything at all. Then they continued by applying more time to it with random excuses, ultimately making us leave with these two statements below: "You would have to wait up to 2 hours for this to be done. And no, you can only receive the results for the X-Ray physically, so you'll have to wait until that comes out " "You can simply go to the other local hospital in the area." Funnily enough, they didn't even have the required machines for the X-Ray scans. And this piece of information was gained from us directly asking one of the workers too; Which means that they weren't planning on telling us that throughout the whole waiting period. This was the absolute worst experience that we've ever had at any care clinics in the past. Instead of doing their jobs properly, we were met with lazy remarks & infinite attempts the push back the matter. If you want to slack off at work, or can't do your job properly due to whatever reasoning, maybe just tell us beforehand? Obviously never returning here again, but hopefully the service will be improved for any other unlucky people who happens to come across this place. read more

Literally got here at 7am, it's now 10am and I STILL haven't been seen!!! I was the second person in line! Never in thousand years will I come back! Trash!!! read more

Clearly a poorly managed place by executive leadership (if any). I came in at 1PM, and was asked to return at 4PM. After returning I saw the triage nurse in 45 min, then had to wait in a room for another 1 hour. So my total after 4PM trip was 2:26 ours and I was not seen by the medical professional. The nurses were nice, and the front desk assistants were nice but really unresponsive to the situation. Can I blame them? I guess not, but all I know is when someone comes in with a fever they go right in. If you come in with a botched MRI injection causing 7.5/10 pain and red running up your arm; nope to the back if the line. And Im not asking for priority, but 2 hours and 26 minutes; atleas to staff is getting paid by payrons like me. Something is out of balance! read more

i got into a car wreck, took them 1 1/2 hours to even put me in a room, waited 20 mins in the room and finally left. all the workers were in a huddle playing music and talking, extremely disappointing.. read more

They don't care. The emergency room is quicker and cheaper. If you are in the Moncks Corner or Goose Creek area, go to CareNow Urgent Care, 515 St. James Avenue, Goose Creek, SC 29445. The bill I received from doctors care in Moncks Corner , three times more then the bill from CareNow read more

Doctor's care? more like doctors DON'T care. I came in almost an hour before closing. no cars in parking lot. Won't see me. this has happened many times to multiple family members. we have jobs and things to do. read more

Walked in at not a minute later than 7:43, and staff tells me that they can't see anymore patients at this time. Not a soul in the waiting room. I've been walking around with with what my amateur guess is strep for about a week and working an insane amount of overtime, which has kept me from making it earlier. I just need some antibiotics. I've had a good experience in the past with a female doctor, but I'd rather bleed out than walk back in there now if this is doctors "care". read more

Our son stopped by on December 22nd at 7:43 pm with strep throat with lots of pain, and was told he was too late because they close at 8 pm. I am assuming "urgent care" means as long as it is convenient and they can walk out at 8 pm sharp. I hope they are not allowed to operate on anyone and their shift is over before the incision is closed. I would like to add my anger has unfortunately shown through, however the female doctor is an absolute Gem. Her heart is in her work. read more

HORRIBLE! Rude staff and waiting to see the doctor for over an hour. They put you in a room and no one ever comes!

So go into doctors care and the receptionist is on a personal phone call. She stays on the call, while trying to hand out paperwork and get people in the system. Made people wait while she is on her personal phone call. Very unprofessional. read more

I visited the office on hwy52 in Moncks Corner Sc. I arrived at 12:00 pm the parking lot was not that packed. When I went In there was two people waiting. I checked in and the girl was very nice. I watched 3 people come out. Then they called the two that were waiting back. Then a lady came in with her son and checked in. I waited another 5 minutes and two more people come out from the back. Then I was called back. I was put in a room at 12:20. I heard the lady with the young boy put in the room next to me at 12:30 about 10 mins later I here someone go in and treat the young boy and them leave. I continued to wait. Finally at 1:25 I walked out and asked if they had forgotten about me. I was told very rudely to go back to my room and someone would be with me shortly. Not 2 minutes later and lady came in and first thing she stated was I hear you are up happy about your service. I explained about hearing people that checked in after me being seen and checked out while I was still waiting. Not once did she apologize or anything she from the get go was on the defense. All she would say was they were not her Patients. Her body language and demeanor told me she did not want to treat me. So I stated I would just go somewhere else. She stated I would prefer you would and the door is that way and pointed to the exit. I asked about a refund for the co-pay for services that were never rendered and was told they could not do that. So I will dispute the charge with Visa. This is the worst experience in a Drs office I have ever received. I will never return to this office. read more

I have been a few times for myself and for my children. We have always had good service and polite practitioners . One time I had to wait a while but only one doctor was available (on Saturday) because the other one had an emergency. read more

My boyfriend recently visited this clinic, not knowing what to expect but needing to be seen as quickly as possible without an appointment. Overall visit was about an hour, Paulette and Stephanie were great and he was followed up with a call s couple days later asking how he was doing. Great customer service and staff. read more

Made an appointment and went there today 9/11/16 and when I got there I was told they could not help me, and I would have to make an appointment for later in the week. This women was very RUDE and I guess lazy. I called 2 more offices in the area and both told me to come on in. SO I went to a The Summerville office and got my stuff done. Moncks corner sucks!! read more