I cold not get my key fobs to work or start my car today on a very cold morning…read more After talking to the Honda dealership regarding fobs, etc., I called Red Top Recovery and Towing along with a couple of other places. With some quotes of 2 hours before arriving, Red Top came quite a bit under the time esitimate of 30-45 minutes. Alex was extremely upbeat from the phone call letting me know he was on the way until he left wishing me a great day. His energy and passion for his work showed through in how he handled my situation. ALex showed me the numbers on the charger and explained what it all meant. He helped me with next steps. Alex's professionalism and high energy helped turn my morning around to a positive one. I highly recommend Alex and Red Top.

Absolutely the best customer service and care. I locked myself and my family out of my car on…read moreChristmas day, we were out looking at the Christmas lights in Mandan, in the cold. I called Red Top, and they were there within 15 minutes and got my car unlocked. They are really the best.

We were in the middle of moving from one coast to another and we had a belt and water pump go at…read morethe same time. We had our kids and 2 dogs with us. They were so kind to have a car come get us and they towed our truck back to their shop and let my husband fix it there. They were the nicest guys and very helpful. If I'm ever in a situation again and in the area I'd call them in a heartbeat.

From the owner: Hook's Towing, locally owned and operated in Mandan, ND, offers unparalleled roadside assistance…read moreand towing services to the community and surrounding areas. Our commitment to customer satisfaction ensures prompt and reliable wrecker service whenever you need help. With a focus on swift response times, Hook's Towing guarantees timely arrival to provide the necessary assistance. Trust Hook's Towing for professional and efficient service, dedicated to getting you back on the road quickly.

I scheduled them to tow my vehicle because i couldn't get it to start after a dead battery. they…read morecame over and decided to attempt to jump start it first. the driver hooked the cables up wrong and let out a huge spark and smoke. he noticed it and swore then swapped the cables to the correct position. He finally got it started after about 20 minutes and some wiggling of the battery cables. i took it right to the shop and the next morning it wouldn't start. after diagnosing the car it was discovered that the brand-new starter i had replaced 1 month ago was fried. i called them up asking for them to pay for part of the repairs since they hooked it up incorrectly. he proceeded to tell me that he has been working on cars for 25 years and it had to have been a bad starter already. i will never call these crooks again.

They moved my car 20 feet because my apartment building's lot was being swept and I was parked in…read morethe "wrong spot". I'm pretty sure the scratch they left in my car is just as long as the distance the vehicle got moved.

The fellows at Hook's Towing are great! Our car broke down…read more10 miles outside of Bismarck in the middle of a thunderstorm. Streets were flooding, they had been pulling people out from flooded underpasses. But, they got to us quickly. By us, I'm talking about myself, my 13 year old son, my 10 year old daughter and our cat, Purrie. The tow truck allows up to 2 people to ride. So, another truck came out to pick up all of us and bring us to the hotel, including the car. They also advised us on some places that could fix the car. The next morning, Hook's came out again to tow our car to the shop. He held off on the payment of $40 for the short distance tow until I called our insurance company to see if they would cover it. Both gentlemen were very nice and helpful, which was nice in our stressful situation. Thanks Hook's Towing!

I was moving to Butte mt from Minnesota I had bought a Ford 350 flatbed diesel a month earlier I…read morewas pulling my travel trailer and blew the head gaskets on my truck hook towing from Bismark came and towed my trailer to Garrison and returned to tow my truck also to Garrison and charged me almost a thousand dollars I cannot get them to send me receipt for payment so I can get reimbursed from AAA not only that they offered to buy my truck Wich we agreed on 2000 dollars they gave me 1500 and Greed to pay Ballance soon Travis called me and said he would be sending me the remaining $500 balance the following day I have not heard from him since he does not answer my calls and I can't communicate with him on any level and I have no way to get ahold of them so I'm going to have to make a special trip to Bismarck and visit him face-to-face in person he's a liar a cheat and a thief and he thinks that I will not be coming to Bismarck to deal with him personally adds insult to insult to injury so I would not advise having this guy tow Garbage to the trash can

STAY AWAY! I brought a boat trailer tire in because of a slow leak. 95 Percent tread left. They…read moretold me it couldn't be fixed and replaced the tire with another brand tire with different tread and geometry. I told them a boat trailer couldn't have two different tires on it. They argued with me and would not exchange the tire to match the damaged one. Needless to say, the boat trailer handles terribly down the highway. They refuse to make it right. I would expect a professional tire facility to know better. $125 paid in tuition. Two new matching tires now on trailer and it is fine. STAY AWAY!!!

I recently did business with Northwest tire, I mean, I tried doing business with them…read more I had called before I arrived and told the gentlemen on the phone that I just needed a trailer tire put on a rim (I provided the tire and rim). He said no problem, drop it off and they would just squeeze it in. He said it would be $11. I dropped the tire and rim off he stated it would be done shortly. So I ran around and did a few things and stopped by 2 1/2 hours later and the rim and tire were still sitting where they had placed it. I asked them how long till it was done and they said, "oh, yeah, maybe 45 minutes to AN hour. I told him I would just take it to Tire Mart and he said OK! Almost like my business was unwanted. I have never experienced such poor customer service in my entire life. I will not be doing business with them again.

Used a flat bed to bring my car home to haycreek court. Backed it into the driveway perfect dec…read more12 late friday night. Great driver.

Fuck this place. I bought a MINT 98 BMW Z3 with 14k miles on it and drove it there from Tioga to…read morehave the tires replaced, oil changed, and have it looked over. They Put the tires on (which I had bought and had delivered to the shop) and didn't put new valve stems on so they blew out the next year on my way to the local tire shop when I realized why my tires kept going flat. 1/4 mile drive... I also had an oil change kit in the trunk from FCP EURO with good oil and filter and asked them to use it and they used shop oil and filter. There was literally no point in me driving 7 hours round trip to try and get my car serviced by a good Euro shop when I got better service from a Local tire shop and I can do my own oil changes and inspections. Complete waste of money. I did find an unmolested Saiga .223 at the pawn shop nearby and get some good food while I was waiting though, so I guess that's a plus. Also You'd be surprised how much of a Costco haul you could fit in a Z3 roadster (top up) if you really try.