I had my kitchen cupboards and drawers refaced with Kitchens by Katie. Megan met with me soon after…read moreI contacted Kitchens by Katie. She was amazing, as she spent time helping me pick out the perfect color. I normally get 2 or 3 estimates for house projects, but after meeting with Megan, I didn't feel a need for another estimate. Jeff was my installer and he was everything a great installer should be. He was knowledgeable, kind and personable. When people see my new cupboards & drawers, they compliment the beautiful cabinetry and how big and bright my kitchen looks. If you're looking into cabinet refacing definitely check out Kitchen by Katie's, as they are reasonable, provide quality products and great installation. I absolutely love my kitchen and Kitchens by Katie far exceeded my expectations!

I would strongly not recommend Kitchens by Katie for many reasons. I'm sharing my experience so…read morethat others have a much smoother remodel than I did. And there are a few things that were misleading, as well as some other things that I should have vetted myself but didn't. First, there are things they DON'T do: they don't do soft close drawers, which is a shame because that really elevates the feel of a kitchen. They also don't remove old cabinets, you are responsible for that. They will tell you that Habitat for Humanity will come get it for free but that's not true, it's around $250.00. The workmanship: We were originally going to reface our cabinets in order to save the countertops from being destroyed, but decided to go with new because another contractor I know (not affiliated with Kitchens by Katie) was able to remove the countertops for the new cabinets. I should have canceled this entire job, but I didn't want to leave the owner Mike at KbyK in a lurch. I regret that decision. Anyways, the installation: No protective plastic was draped around my kitchen so my entire house was filled with dust, which was a nightmare. The install was fine, but there are things that are part of their design that I know many customers wouldn't like. I didn't discover this until the job was completed. There are screw holes that show in the base of all my lowers cabinets, the drawer sides are unfinished looking complete with pencil marks and splintered wood pieces. The hole gaps for the pipes were not custom fitted so things would fall through the base of the cabinet. I pointed this out and their "fix" was filling it with yellow foam which overflowed and shows when you open the cabinets. Overall these cabinets are fine, but they don't feel finished and don't feel elevated in quality. As for the owner, i say proceed with caution. Mike has a condescending demeanor, and I have seen other reviews where people noted this. I had a meeting with his team after the job was completed to address the issues and he had a very difficult time keeping his composure. My husband even asked him to stop speaking poorly to me. Bottom line, if you are looking to remodel a kitchen, hire a contractor that can do all the other things, like disconnect and reconnect the water lines, etc. They aren't required to reinstall your microwave, but they did that for me at least. It's important to think about all these little things. I would say if you have a completely new build and are starting the full build-out of a kitchen, then MAYBE Kitchens by Katie could be part of this mix, but why not just hire a contractor that does it all? If you need refacing, then possibly K by K, but you run the risk of destruction of backsplash and countertops (which happened to me, and Mike attempted to fix, but with many flaws. I'm just moving on from this mess). Please consider everything here before hiring. I regret this decision. My contractor is coming back in to install soft close drawers, by the way. Mike quoted me $100.00 per drawer at 15 drawers at a post-project meeting. My contractor is only charging me $400.00 total to fix. Please, please learn from my mistakes. ***in response to Mikes response: this is not a smear campaign, I was simply stating what happened. The photos I provided speak for themselves, and I did not say anything that was untrue. No plastic was used to protect my house from dust, that is vastly different from your perspective. I do understand that dust can fly, but John cut the tiles from the wall with a saw, and with no plastic up, dust was a nightmare. I was very clear through text with Megan that I didn't feel like rehashing this project and didn't want to talk unless compensation was part of the discussion. She chose to call me still, and provided no further resolution. I did ask for soft close drawers, you told me you only did that for doors not drawers. John told me via text you didn't do them because you can't provide a warranty. I provided photos already, the public can decide for themselves. Please do better by your customers.

Did a fantastic job. They were completely honest with me that my first floor needed the insulation…read morebut second floor did not. It saved me money and they did well.

I tried for months to get an insulation company to respond for a quote. I was ignored and ghosted…read moreby several companies in and around Muskegon. I finally reached out to MK Insulating hoping they'd respond. The owner, Mike, responded within minutes and provided an on site estimate within days. His team completed the project within a week of the initial contact. Mike communicates clearly and explains the best options and recommendations. There was no confusion on what I needed. The job was completed on time and they left my house as clean as they found it. The team was respectful and professional. I highly recommend MK Insulating.

Worst contractor we have ever dealt with. Promised all and…read moredelivers nothing. See pics of our driveway in which a crack occurred in 6 months and is still not fixed. Left broken concrete in our driveway for 5 days and running. Smooth talker with NO delivery! Awful!

I can't say enough good things about this company and the work they do! They re-did my driveway and…read moregarage and FAR exceeded my expectations. They are hard working, and when it comes to cost they are very reasonable. Do not look any further, these are your guys if you want a concrete job done RIGHT! -Katie

Great team of people! They clean our offices at night. The difference is incredible compared to our…read moreprevious cleaning company.

After the snow melted we had a major roof leak in our offices. I called multiple companies, albeit…read moreafter hours, and no one answered the call. Then I called Lakeshore Janitorial Services. They were quick to respond, very knowledgeable, and communicated every step of the way. They got us back up and running in no time!