They don't follow through after they have the sale. We had problems with our brand new 5th wheel…read moreand it took them forever to resolve them. And they're closed

Now owned by Blue Compass RV (FRANCHISE PARENT COMPANY). This Kalispell FRANCHISE LOCATION was not…read moreat all responsive. Left several voicemails for their service department and never got a return call. Spoke to the manager and was told I'll just have to wait because the service department is busy. Two weeks later and still no return call. To be fair to the Blue Compass RV (FRANCHISE PARENT COMPANY), the 5 other FRANCHISE LOCATIONS I visited were responsive, extremely helpful,, and pristine. I would never recommend the Kalispell FRANCHISE LOCATION. However I recommend the FRANCHISE PARENT COMPANY without hesitation.

Excellent customer service. We were traveling through Kalispell for 6 days and needed a replacement…read moreM/W for our 2 yr. old Greystone. Pushbutton Latch quit working to open it up. Window seal on one window was pulling away. Short somewhere to solar charging system. One RV dealer said they won't be able to get to us until September for working on trailer. Went to Wild Horse RV, they were able to work us in that Saturday. They special ordered a replacement Greystone M/W. Tech arrived at our RV Park and removed old M/W and of course installation was a bit challenging due to redesign of M/W from 2 yrs ago for tech but he got it done. Mobile tech tested solar it was charging as should be. Went up on roof and found where connection was loose & source of short that had caused a breaker for SOLAR to trip. That was fixed. Tech was able to reuse window seal and reinstall it back in place as it should be. The Tech tested and explained that the SOLAR inverted GFCI outlets were tight when new and will wear down so plugging in will get easier. Give them a fair shake when you need RV service done. They'll even do mobile service and come to your spot. Two thumbs up!

First-timer here. Went into Bish's RV of Kalispell and met salesman Mike. He was fantastic and…read moreextremely knowledgeable and patient with us. We were quite impressed with Mike and his warm demeanor and exceptional professionalism. He steered us towards the RV we needed, not just the most expensive on the lot! Mike is a first-rate salesman! Also, Bruce from Service helped us understand how to set up our new RV. He was exceptionally friendly, helpful, and knowledgeable! Great representative for this company! Theron in Parts was also fantastic! Exceptional knowledge as well, and very patient with this newbee! He went above and beyond finding parts and accessories for my new purchase. General Manager Damian rounded out this top-notch team and was very professional and caring for our circumstances. All in all, I give this dealer 6 out of 5 stars!!!

Bruce in the Service department was great. Very knowledgeable and got us the parts and repairs we…read moreneeded.

We cannot recommend Van City RV, Kalispell, MT, as a quality shop that cares about their clients…read more Van City RV had our RV for over two months and did not keep it secured, thus leading to the loss of $1,700.00 of our personal property from our RV.  Van City refused to turn the claim into their insurance company. Initially Van City requested that we email them an itemized list of damages and they would get back to us with a resolution. Despite our sending repeated emails, Van City has ghosted us. None of our missing personal property has been returned to us.  We had entrusted our RV to Van City because our side access door had window damage and Van City was working to replace the window. However, the new part was determined to also be damaged and it was two weeks before a replacement window was received. During this time, Van City only covered the window opening with plastic sheeting thus leaving our RV accessible to anyone who wanted to enter it. During the time Van City had care, custody and control of our vehicle, they repeatedly assured us that our RV was secured when it was not. Additionally, Van City replaced our RV batteries and did not reinstall the Battery Isolator Disconnect Switch Key. When we contacted them about the missing key, we were informed that they could not provide one for us. However, they did provide a website for us to procure our own replacement key. Save yourself some heartache and find an RV dealer that takes its responsibility seriously.

My friend LJ and I were traveling through Montana. The awning flew up on top of the RV and was no…read morelonger usable! These guys were so helpful and told us to make it to them and they would take it off so we could continue the journey! They are amazing, kind and so very helpful! we definitely recommend these men for service and to use to buy! Amazing!