Cancel

    Open app

    Search

    Berger Learning Center

    5.0 (1 review)

    Services - Berger Learning Center

    Tutoring centers

    Berger Learning Center Photos

    You might also consider

    Recommended Reviews - Berger Learning Center

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Varsity Tutors - Buffalo

    Varsity Tutors - Buffalo

    (1 review)

    Downtown

    Oh my day!! I am absoultely mortified. When I signed up in August of 2022 for my two kids i was…read moreexcited. The kids loved their tutoring and they were great. My son began having sessions offered at school so I removed him for the package. Proir to signing up I specifically asked if the hours were not were not used will they roll over. The rep insured me that they did. Even after removing my son we had an additional four hours available for usage. I thought gee this is great my daughter can use the extra hours around testing time. Since the rep told me they would roll over I did not ask for a refund for my son. My mother passed away in October and we were traveling back and forth from California to Indiana in order to resolved everthing. Because thier rep told me hours would roll I was not worried and focused more on my family. It wasnt until today 1/23/2023 that I went to update my payment infor that I saw the " credit expired notices" . I was like what the heck and immediately called. The rep I spioke to bascially told me I was SOL because its in their guidelines. So basicelly their reps do a bait and switch to get you to sign up. The rep offered no help and was like basically I can help you cancel and you will klikely not get a refund. Total bs more than 500 bucks down the drain. I trusted you guys!! You are liars and scammers! Your supposed to help and be an assisant but Ill guve you an A for you business structure and ripping people off. People please find your own private tutor or a place were you pay as you go, *****++ update 1/26/2023 When the client experience department reached out I was 100% sure they were going to give me the runaround and offer me expired coupons to make up for it. What did happen was actually quite beautiful and I was brought to tears shortly after. I spoke with what I can only imagine to be an angel ( not kidding at all). This angel was named Elise B. and this was by far the best experience i've ever had in my life when dealing with disputed matters. Elise B. offered more than an opportunity to resolve my situation, she offered what most people fail to do and that is "Listen" . Most people listen to respond rather than to understand where a person was coming from. Losing my mother the last 90 days has rocked my world and I watch people lose compassions for human decency because they are in pain. Elise B. made one simple statement that changed the course and tone of the entire conversation and that was " I am ready to help , would you please tell me what happened and what would you you like to see to make this right." I was honestly paused by the very sincere way she approached that I was almost rendered speechless ( like omg someone cares!!! ) . She let me talk , she didn't interrupt and let me explain how I felt information was miscommunicated and that I felt helpless. Some may think I overreacted, but there is no overreacting when it comes to my child's education and ensuring her future. My child sought Varsity and found not only home but an amazing tutor who has become more like an aunt/sister which has increased my child's learning experience. So you can see it was devastating on having to end the relationship. Not only that but I work hard for every dollar I earned and I refuse to waste giving light of inflation and what not in our country. With that being said , thank you so much Elise B. for crediting my child her hours back and restoring my faith back into Varsity tutors so that my child can continue striving for the best with her amazing tutor. This is how you handle customer freaking service. 10/10 . Elise B. you absolutely made my day and I hope this could be a first line of defense instead of the last.

    From the owner: Varsity Tutors is a live learning platform that connects students and professionals with…read morepersonalized instruction to achieve any goal. To date, students have accessed more than two million hours of live instruction on the platform. Experts are available to meet in person or through the Company's award-winning online and mobile platforms, which currently support the majority of all sessions. Varsity Tutors was founded in 2007 at Washington University in St. Louis.

    Berger Learning Center - testprep - Updated May 2026

    Loading...
    Loading...
    Loading...