The best doctor that my husband has ever gone to. So caring, never have to wait more than 10…read moreminutes. Extremely efficient--very caring. Has called husband at home when something did not look right. Would highly recommend him. Also the PAs in this office are top of the line....knowledgeable and caring. Highly recommend. We have not experienced anything but kindness, caring, professionalism and efficiency.

I had an appointment with Dr. Jody Gilstrap for 10:30am today. I am a new patient so I had to wait…read morefor 3 months to get my appointment. I received a text yesterday reminding me that my appointment would be at 10:30 am today and to "pls arrive 30 minutes early to fill out paperwork". I have never personally been to his clinic and was recommended to him by a relative who was nice enough to book the appointment for me. I googled his address and when I arrived and waited to get in, I was informed that he was now located at another location across the street. I drove there, waited in line to have my temperature checked, and was informed again that I was at the wrong building and needed to drive a half mile to the actual location of his office. My appointment was at 10:30 and I arrived and signed the sheet at 10:32. They informed me that I was too late to my appointment to be seen because I needed to really be there at 10 instead of 10:30 even though my appointment is at 10:30. I explained about the confusion with the address. They said they understood, but it didn't matter and that I would have to reschedule for another day even though I have waited 3 months. If in the message the said that it was 100% necessary for me to be there at 10 instead of 10:30 then I would have of course come at 9:45, but it only passively asks you to arrive early to fill out paperwork, which I WOULD HAVE DONE HAD THE ADDRESS ON HIS GOOGLE LISTING BEEN CORRECT! It no where says that it was a mandatory time of 10am in which case you should have it say "MUST BE HERE AT X TIME TO BE SEEN" in which case my appointment should have been at 10 instead of 10:30. We also had 3 months leading up to this appointment so if it was so important that I have this then why not email me the paperwork to have finished beforehand? I have never had this happen with a doctors appointment in my life and am completely thrown off at how unprofessional his staff acted. Very poor scheduling and handling of me as a new patient. I will not be back and do not recommend anyone to go here if this is how they handle their own error by not updating their address. I can't imagine how they would handle me if I had a genuine medical concern so please try anywhere else. He is apparently an amazing doctor, but that's moot if his office handles their business this way.

I cannot say enough great things about Dr. Stone and his staff. All of them! The quality of care…read moreand "bedside manner" is untouchable at One Medical. Our family has made Dr. Stone our Primary Care Doctor and we will never use anyone else. The team at One Medical are always available (a national team is available after hours) for yearly/semi-yearly labs, wellness visits, and sick visits - and you seriously can walk in and not wait more than 10 minutes. We have access through my employer, however, I have referred friends for a private membership who have thanked me time and again for telling them about this great place!

From the owner: One Medical is one of the largest independent primary care practices in the country, offering…read moreextraordinary healthcare to all of our members. One Medical's member experience is powered by intelligent uses of technology, including a mobile app that helps schedule appointments, renew prescriptions, and message with a provider. Consistent, quality care is ensured through up-to-date digital health records and with proactive digital health reminders. And if you can't make it into the office, One Medical makes access to care frictionless with face-to-face virtual video visits available from anywhere, anytime. By seamlessly integrating technology with human-centered care, One Medical is changing the way you go to the doctor.

Dr huner is a very thorough and caring doctor. My whole family goes to her and we all love her. I…read morewould highly recommend her as your family physician.

This was my first time visiting at this facility and from entering the doors, checking in and being…read moreseen was less than10 minutes which is awesome. I met with Dr. Courtney Gregory and she and her team were great. My visit was almost like a consultation to see how to proceed for the next visit. Once she asked her questions I went down to the 1st floor for labs. The nurse was able to get blood on the first try which is always a plus especially when you have small rolling veins. Glad I was referred to them.

Easy to get too, only two floors, free parking, the front desk staff very helpful. The nurses and…read moredoctors are great.

Dr. Ricketts was my elderly parents primary care physician for years. And although my parents…read morereally liked him and he was always pleasant in his interactions with them, I've always thought something was not quite right. He would prescribe meds, yet it would take multiple follow up calls to his office over the course of a couple of days for them to submit it to the pharmacy. Rarely would anyone answer the office line, it was mostly an answering machine and calls were hardly ever returned. Definitely not a way to run a medical office! Thankfully my parents found an amazing primary care doctor who actually cares, after Dr. Ricketts seemingly dropped off the face of the Earth for the second time without any notice or follow up.

He is a good Dr. but I can no longer deal with trying to find him every time he moves. UP and GONE…read morefrom Lemak and now I am left trying to get my prescriptions filled and no Dr. to see. I have requested my medical records and off to find another Dr.

Seems as if this provider is money hungry, you can only receive assistance by making a appointment…read more To get a refill should not require any appointment, provider will not fill out any fmla or accommodation paperwork even though your Primary physician should. I don't feel welcomed honestly at times even speaking to the provider, office staff are decent. I have VA benefits including medical but chose a civilian provider for my needs and seems as if this was a terrible decision. I have multiple specialists and have never felt this way with a female provider. Lost a job of 3years because I couldn't get simple paperwork filled out for a condition the provider was treating me for! I truly feel that if she is not getting paid to talk to you she wont talk to you or assist.

From to time you enter you are greeted by a smile and friendly faces. The staff are caring and…read morehelpful. Dr. Ssengoba greets you with a beautiful smile. She is caring, knowledgeable, compassionate and easy to talk to. My husband and I are very grateful for the excellent care we had received.

When my doctor moved from Birmingham, I dreaded having to go to someone new. I waited for a while…read moreand made a stop by a doc in the box the one time I got sick. Eventually my refills were gone and it was time to bite the bullet. A friend recommended Dr. Lipperd, so I called to make an initial appointment. First, I was really happy that this is basically a stand alone location with a private lot. No parking decks, elevators, or long hallways to deal with. The waiting room was pretty crowded, but everyone seemed to be called in a timely manner. I met with a nurse, a nurse practitioner, and then Dr. Lipperd. All three were friendly and seemed to actually care. After discussing my medical history and current and past medications, I felt VERY comfortable with the entire group. I think I've found my new general practitioner.

Great bedside manner and thorough. Two things I look for in a healthcare professional. Office…read moresupport staff also very helpful and friendly.

I was a patient at this office. I have an HMO. I have to get referrals. I had an appointment with a…read morespecialist, the referral was supposedly all set up. I had to cancel this appointment and call to tell the expert staff. I left a message. I got a call from an unidentified nurse so said "I did my job, look on the website yourself"and hung up on me. A year later I go back with an injury. I'm trying to give them a 2nd chance. I got there early. After an hour of listening to them and using my cell phone to get the insurance straightened out the robust girl with the purple hair cancelled my appointment with glee. (I have a checkbook. It was all about insurance.) I went in the next day for relief. I had to deal with the same crew. . Friends, for you own sanity just go to the emergency room. There is no one to report these folks to. You can't just call Dr. Hunar. I don't think she wants to hear it. The money is too good to be bothered with the common people. Fool me once shame on you. Fool me twice shame on me. None of my doctors are with Brookwood Baptist anymore. Watch yourselves folks! At least with the Catholics I know where I stand.

Do not use the Primary Care docs for routine visits! They refuse to file preventative care with…read moreinsurance which means you pay cash if you have a deductable. I have been on routine meds for many years that require monitoring every six months. I have NEVER had to pay out of pocket for my visits until now. Looking for new Primary Care doc who is not looking for a way to get around filing through insurance!

This is more so a general review than a review about a recent experience…read more 1) Reception The receptionists are nice, but if you have a balance of any kind, just say you know and move on, because I asked one time and they let me know the total -- but they said it loudly enough that the rest of the waiting room could hear it too. Embarrassing to say the least. If you call them, they're nice too, but often they'll hang up immediately after you're done, no time for pleasantries. 2) Nurses The nurses here are and have always been phenomenal. Shoutout to Porsha especially, as she always greets us with a smile and takes great care of my partner and I's daughter. 3) Doctors We've met with a few of the pediatricians here, and our standard pediatrician, Dr. Brian Dudgeon, is the best out of all of them. He was actually my partner's pediatrician when she was born (his first patient) so having that level of connection is amazing. He'll take the time with you to explain what's going on, what he believes will fix it, and proceed cautiously through there. 4) Overall: I would highly recommend Greenvale Pediatrics - Hoover. The benefits fully outweigh the negatives of visiting, and if you can get seen by Dr. Dudgeon, I fully, fully recommend it!

Really great and caring doctors. Only problem is that if it's a weekend they won't see your child…read more Say you have to go to an urgent care. Even though the nurse could have made an appointment for him per the receptionist. So only have sick kids Monday through Friday and it's a five star place.